CS
Cassie S
Active since Feb 2010
62
Reviews
0
Industries
Reviews
62 reviews11 months ago
Buffalo changed to the worst logistics company in South Africa
With reference to my previous complaint regarding Tracking no BUFZA7DB01066QSYQ My previous complaint explained how they accused me that I have received the parcel. After many emails to them they eventually realised that I'm not going to accept their story and agreed to refund me. It is now nearly 2 months since they promised me the refund but every time delaying it, saying that my proof of payments are not correct. I did forward them the proof of payments exactly as the bank has send it to me MANY TIMES. They are trying to irritate me, hoping I will eventually give up. BUT I WILL NOT - a logistics company like Buffalo should be thrown out of South Africa. About 3 years ago when they started in South Africa as a Chinese owned company they were fantastic, but something has happened to the Buffalo I knew and they have changed to an unreliable and unstrustworthy logistics company
0 replies
13 months ago
Buffalo Logistics not delivering Temu parcels
Buffalo claimed twice that my 2 different orders/parcels from Temu were accepted/received by me while they were NOT delivered by their chosen courier PDP Laser. The first order/parcel was discovered long overdue in a warehouse The current order/parcel is now also missing and I'm again accused of accepting the parcel on a certain date but at 2 different times even, according to their records. I launched more than 3 complaints with Buffalo. Buffalo phoned me once and promised me that they'd come back to me but nothing has happened since the call. I'm losing the import tax on these orders every time this is happening. I will now stop buying from Temu because one cannot trust that Buffalo Logistics will deliver the orders/parcels. I would like to know if other clients of Temu are experiencing the same issues with Buffalo Logistics.
0 replies
30 months ago
ITVSA Streaming Services is a no go.
<div> Be on the lookout and DO NOT JOIN THIS IPTV streaming service. They advertise "The best ITVSA service to watch Supersports & Rugby World Cup Live", at this moment to catch as many eager customers as possible - and a refund if you're not satisfied but there is no way you can contact them, their email is **** - you'll just get an "Address not Found" message.</div>
393 replies
42 months ago
eNightmares
eDreams is no dream it’s a nightmare. 1. I book through them for a flight to Canada - flight was cancelled due to covid. They didn’t give us credit or flight coupons. I couldn’t get my money back. 2. They were only to rebook us on a flight from Canada to Capetown and charged us R 7000+ for flight differences. But KLM declared that there was no flight difference. 3. The only way I could get this R 7000+ back was to request my bank to reverse the payment - which they did. 4. However when we were on the airport in Canada, KLM discovered thet eDreams had issued the covid cancelled flight’s tickets which were not valid anymore. I had to get eDreams to issue new flight tickets which was VERY difficult because you cannot phone them, you have to contact them through a bot on their app. 5. Eventually they issued us with new tickets, only to be discovered by KLM that they were fake. 6. Luckily KLM fixed the ticket problem and took us home - on a free flight I think or maybe they checked that we were booked on one of their cancelled flights previously. 7. We are telling all our friends and family not ever to use eDreams. And be careful CheapTickets sometimes reroute you to eDreams I know of 3 other people who were rerouted. But we are grateful to KLM who stand by us, KLM you have a customer for life.
0 replies
49 months ago
Capitec refuses to help me in my EMERGENCY situation
My mother is 95 years old. I’m running and managing her financial matters. She has a bank account with Absa as well as Capitec. The Absa account carries an investment only. She receives her pension money in the Capitec account and all living expenses is made from the Capitec account. I have full authority to both her Absa and Capitec accounts and I’m buying her food, paying her 2 carers and buying her adult nappies and pads from this Capitec account. On 30th March me and my husband travelled to the USA. At Capetown airport (just before we left) I had to buy some food for her and to pay the carers. In the hurry I was in I made a mistake with the ****le and her account was blocked. I phoned the call centre twice from the USA to request them to unblock the account but they REFUSED TO DO IT. These 2 calls are going to cost me over R 500. The carers are running out of food and Nappies and pads. And they must be paid their weekly earnings. BUT CAPITEC CALL CENTRE REFUSES TO RESET MY ACCESS SO THAT I CAN CONTINUE RUNNING HER ACCOUNT AND CARING FOR HER NEEDS. THEY WANT TO SPEAK TO MY MOTHER WHO CAN BARELY SEE OR HEAR AND SHE WILL NOT UNDERSTAND WHAT THEY ARE ASKING BECAUSE SHE DOESN’T KNOW WHAT THE INTERNET AND ONLINE BANKING IS. THIS IS NOW 02 APRIL 00:49 IN SAN FRANCISCO AND I’VE TRIED JUST NOW WITH CAPITEC AND THEY REFUSES TO HELP ME, I’m in tears and doesn’t know what to do any more. CAPITEC CAN VERIFY MY IDENTITY AND MY REGISTERED ACCESS TO MY MOTHER'S ACCOUNT, I'm ALSO A CLIENT OF CAPITEC (and my husband as well) WHY IS IT SO DIFFICULT - CAN'T THEY UNDERSTAND THAT I'M IN THE USA AT THE MOMENT AND NOT IN SOUTH AFRICA??? Really I never expected this from Capitec. Can anybody advise me what to do, PLEASE! I'm posting this comment via my husband’s HelloPeter.com account
222 replies
50 months ago
DON’t BOOK THROUGH THEM, They will take your money and that’s the last time you’ll see your money
I booked through eDreams 2 rickets to Calgary from Capetown for 29 November 2021. But to Covid it was canceled. Then I requested a refund bit couldn’t get it out of them. Then I decided to use my flight credit and rebook through them 2 tickets for 30 March 2022 from Calgary to Capetown. The assistant booked a flight and informed me that there is a fare difference of 384 British Pounds (GBP). When I checked the following day on KLM if we’re booked I discovered that there was NO fare difference. I informed them via their chat channel and they promised me that it’s escalated to their concern team and that they will come back to me within 72 hours. Needless to say they never came back to me. They have taken unlawfully my money ( over R 7000). Can’t anything being done to them. Be AWARE DO NOT BOOK THROUGH THEM.
0 replies
58 months ago
Bad, Bad service from Afrihost
This is the complaint I placed last night on the Afrihost.com support page: THIS IS NOW 3 WEEKS since I started to complain (requesting support via many support tickets) regarding my slow internet access. This is just unacceptable, AND I am NO LONGER GOING TO TOLERATE IT. I do not care who is responsible for the problem. You are my service provider and I do keep you responsible for my access speed. I have just tested it AGAIN AND AGAIN with Speed.net and it is 4.40 Mbps AND LESS for a 20Mbps line. I WANT TO INFORM YOU THAT I'M CURRENTLY INVESTIGATING ANOTHER INTERNET SERVICE PROVIDER AS YOUR SERVICE APPEARS TO BE NONEXISTENT. AND I'M GOING TO WITHHELD MY PAYMENT AT THE END OF JULY.
0 replies
64 months ago
Waiting 8 days for account to be verified. FNB just pathetic. PayPal please move to a professional bank.
On Monday 18 January I had to re-register on the FNB website for an online account. FNB had all the data of my existing/previous account; for example the verification of my linked Capitec bank account. However on 21 January ****il tonight 24 January) FNB was/is still busy re-verifying my Capitec account (for which they have an exciting/previous verification). After my complaint here on Helopeter.com on 21 January, I received the following SMS text message from FNB: "FNB High Priority Complaint ref 3836040NF been sent to Customer Resolution Centre 0875759408. A consultant will contact you within 24-48 business hours". AND ON FRIDAY I also (WOW!) received the following SMS text message: "Your Complaint 3836040NF has been assigned to Customer Resolution Centre. We're looking into it and will contact you shortly." Well, the 24-48 hours have passed, and nothing happened. I maintain what I said before: Pathetic, pathetic, pathetic, pathetic!
61 replies
64 months ago
FNB the worst bank in SA
FNB online services are just pathetic. I'm waiting now 4 days for my Capitec bank account to be verified by FNB's PayPal division. If you phoned them, your waiting period is more than 40 minutes, if you email them they don't respond. Never experience such a useless Bank. Pathetic, pathetic, pathetic, pathetic, pathetic, pathetic, pathetic, pathetic!
122 replies
64 months ago
Don't ever buy from Gearbest China
Don't ever buy anything from Gearbest China, They send you the wrong item, and when you complain they say the product that you received is the product that was displayed/advertised and - that you received "this product" which you ordered.
0 replies
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2 Star
4 (6.451612903225806%)
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58 (93.54838709677419%)