NM
Nthabeleng M
Active since Oct 2022
12
Reviews
0
Industries
Reviews
12 reviews8 months ago
Adding debt without consent
there I write this email disappointed by discovery of trying to make money out of the little guy in the food chain. I got a bill of 3k that’s added to my credit card without my consent 1. 2. I got fine for a “misuse” of the 911 future that for some weird reason the genius at discovery decided to put it closer to the login button. Not only did discover not call the first time I pressed this button, they only slapped me with a fee of 3k .I am very disappointed with discovery. Also isn’t it ******* to add debt to someone credit card without their consent? No one at discovery had the liberty to call me and discuss this. All I got was your twitter chat box telling me stupid things and someone on hellopeter not even following up. Please remove that debt under my name before I take this any further.
1 reply
8 months ago
No communication
I booked a couples package that includes spa, stay and dinner but no call. No email to plan out the day. Don’t even know what time is our spa we haven’t even made it to the place yet and it’s a birthday surprise I actually expected better communication
0 replies
8 months ago
Discovery bank and that panic feature
R3,000 fine for panic button activation – no call, no help, just a bill? Post Body: I’ve been with Discovery for over 5 years and honestly thought I could trust their safety features. But this new "911 panic button" they’ve added to the app is way too sensitive — I apparently triggered it twice in July (possibly while logging in), and didn’t even know. Here’s the real issue: 📍 No one from Discovery called me. 📍 No emergency service showed up. 📍 I didn’t even get a notification that I had activated it. Then out of nowhere — I’m hit with a **R3,000 fine**. No heads-up, no explanation. Just an email saying, “you pressed the button twice – pay up.” What?? To make it worse, I had reported my phone lost around that time. Discovery blocked my cards (as expected), but again – **no communication** about the panic alerts. I tried reaching out on social media, but all I got was, “you need to speak to our ***** department – the fine is payable.” No one wants to take responsibility or explain how this is fair. So now I’m expected to pay R3k for a safety feature that failed to do what it’s meant to do? Zero support when I needed it, but quick to issue fines? This is not how you treat loyal clients. Very disappointed.
161 replies
20 months ago
BAD CUSTOMER SERVICES!!
I am very disappointed in Hyundai the glen. My car was not switching on and i called roadside assist to tow it to the nearest Hyundai on Monday morning. I have been dealing with a lady by the name Winnie and she kept on saying she does not know what to tell me. Please note till this day they have not told me what the problem is or the turnaround time. This is really frustrating and I am hindered to do anything even traveling to work. Its going to a full week now and this is frustrating!
0 replies
20 months ago
CUSTOMER SERVICE TOP NOTCH
I am so happy with the lady called Sue-Anne Pullen from Cellucity my phone is supposed to be delivered today and she has been keeping me informed and at ease. GIVE SUE - ANNE her flowers soo professional.
0 replies
20 months ago
CELL PHONE CLAIM
Submitted a claim with Naked and this is my second time complaining. I met with the validator last week bless her soul and provided everything,, I am going on 3 weeks without a phone. They keep saying they will call me to authorise the phone but where will they call me when I literally notified them that my spare phone died just Friday. I am getting a little bit irritated. Mind you they want me to pay access but all my banking apps are on my phone. Its so disappointing honestly. I have made a plan for my friends to pay for access but none has called or emailed me. I provided my work number but nothing. I honestly don't feel we cared for by Naked. its just sad. Worse part its affecting my work. I have clients trying to reach me but nothing
0 replies
20 months ago
FIRST TIME CELLPHONE CLAIM
Lost my phone on Monday, being a first time crime victim in SA, the insurance is taking forever to come to a conclusion, my business is on stand still. I cant work without my phone meaning no income, the case is still in progress I am still being asked questions. I cant even take the matter to X due to my high following because this is a week without a phone, Really is not nice I am dealing with Sonia Van de Spuy will see how she handles things but she seems to be able to put me at ease. Will keep everyone posted.
106 replies
31 months ago
Nu Debt nonsense!!!!
Their consultants have called me after I’ve made Payment to the client. A month later they still called me! Threatened me and about being summoned to court without checking their records What on earth is this? They are purposely destroying my credit name over not doing their job. What do I do with clear score showing a court summon??????
0 replies
31 months ago
Telkom se ****
Sigh Telkom is by far the worst. A debit order didn’t go through. Tried to pay it online the system is ***. Couldn’t log in at all. Phoned the call centre asked the lady for an account number and paid the debit order. Within one missed debit order I’m sent to debt collectors these debt collectors keep on phoning me whilst I have paid this invoice on the 12th of September
0 replies
32 months ago
Debit order
I took a cellphone contract with Telkom and they have not debited my account. This is highly unprofessional and they haven’t even called me. This is affecting my credit score
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (25%)
1 Star
8 (66.66666666666667%)