AV
Ann B
Active since Mar 2010
73
Reviews
0
Industries
Reviews
73 reviews3 months ago
Uber attempting to take money from my banking account
I have had Uber try to take money off my banking account numerous times already. I contacted my bank and they say my that I should stop my card and be issued with a new one which will cost me R70 I don't have!!! I have tried, unsuccessfully to get hold of Uber to put a stop to this! Each time they try to take money off my account, i get charged a fee which has not put me into a minus on my banking account. Uber, best you sort this out immediately otherwise I will lodge a ***** case against yourselves. And please contact me via my email address as I am not available on my phone as you have also taken all my money for airtime!!!!!!!! (ann.vonbrandis@gmail.com)
0 replies
4 months ago
Bad customer service from Buffalo Couriers
We have contacted Buffalo Couriers via their website, WhatsApp and customer support, however, we have yet to speak anyone regarding our awaited order. The service has been atrocious!!!! If we do not hear from them today regarding a change to the delivery address, we will be forced to cancel our order with Temu. Please contact us on 0624711738 immediately please!
0 replies
11 months ago
Huge thank you to Sabrina Horack
A huge thank you to Sabrina Horack at Capitec's Complaint Management Division. Sabrina contacted me and managed to sort out my problem and get my money back from an online ****. Thank you, Sabrina. You were both professional and helpful. I hope Capitec values your hard work. Regards ANN VON BRANDIS
58 replies
11 months ago
Why can Capitec not assist me!!!!
I requested a report online via Facebook which was on a special of R17,95. I went ahead and the next thing a transaction of R275 was debited from my account. As there was insufficient funds in my account, the amount didn't go through. I then went into Capitec Bank yesterday and stopped my card and was provided with a new card for R70,00. And this morning, there the amount went off my account. I went into the branch again to try and stop it and was told I need to provide proof. My problem is, I did not authorize the payment. How could it go through and I'm unable to dispute it because I cannot find the original Facebook offer. So I have lost the little I had. The worst is ot shows as recurring. How do I stop this!!! At the bank they tell me they cannot help me because it's a ****. Our banks should be able to assist us. If I haven't authorized it, no one should be able to take one cent from my account. I'm contemplating closing my account because of this!!!
58 replies
16 months ago
Please help, Mweb!
My son requested Fibre from Vuma via Mweb almost a month ago. Someone contacted him the next day and said that it would be done within a couple of days, however, that hasn't happened and we are still waiting to hear when this will be done. Come on, Mweb. We hoped to have had it before the festive season. We tried to contact them and eventually ran out of airtime because of the time it took to answer our call. We would like to know when we can expect installation. If someone could please ring us in this regard. We can be contacted on 0849549260.
0 replies
18 months ago
Unhappy service from Liberty Life
I received an email from Liberty Life advising that I had not paid my premium since April 2024 ... the problem happened when I was out of the country and my policy was put on hold and reinstated when I returned to SA (25 May 2024). My problem is that I was unaware of this and cannot believe that it took Liberty from April until now to let me know that I was in arrears with my payment. Now I am expected to come up with almost R3 500-00 and I have not been working for 2 years. I am extremely unhappy with the service received from them. They had my email address and could have advised me of this.
53 replies
24 months ago
How many times must one respond to SABC regarding TV Licences
SABC keeps sending me requests to pay my TV licence as well as their debt collectors. I have responded to their requests to let them know that I sold my house and all belongings last year and that I have been in Sweden and will be relocating to there and will no longer require this licence, however, they continue to send me requests and warnings and have now started contacting my son in this regard. How many times do you need to be provided with this information. I have also offered to provide them with copies of my passport to show them that I have been out of the country and although I have now returned for a brief visit, I will be returning to Sweden as soon as my paperwork has been completed. I had this same problem with my parents licence some years ago and it took me almost 3 years to sort it out. I will not do the same this time for my licence. I have sent numerous emails to which they have not responded. Catch a wake up, SABC ... I will not be renewing this licence.
0 replies
26 months ago
Tired of Cell C's excuses ... almost denying me cancelation
I notified Cell C that I was traveling to Sweden for 3 months and asked them to set up my international roaming but because I was awaiting funds in my account and was in arrears with Cell C, they told me it could not be done. I then requested a cancelation of a renewal that was coming up in March and was told that I need to put it in writing. So I did this ... and now they phone my son and tell him that I need to ring them!!!!!! How must I do this if you denied me international roaming!!!! And why can you not accept my email for a cancelation?!? I am sick to death of their incompetence! I have requested cancelation and if you have a problem with this, you can ring me on the Swedish number provided in my emails to them. And if it is not canceled as per my request, I will contact the necessary Ombudsman upon my return to SA end April.
56 replies
26 months ago
Online purchase being declined
I let Capitec know that I was traveling to Sweden before I left. Since I have been here, I have been battling to purchase a gift card online. I have ontacted them via Secure Chat and they rang me back. I have no idea why my request is being declined. I am at the end of my tether. Could someone phone me back to let me know why this is happening!!! I can be contacted on +46700942136.
58 replies
26 months ago
Unable to make an online purchase
I let FNB know that I was traveling to Sweden before I left. Since I have been here, I have been battling to purchase a gift card online. I have contacted them via Secure Chat and they rang me back. I have been transferred from one department to another without being told why my request is being declined. I am at the end of my tether. Could someone phone me back to let me know why this is happening!!!
58 replies
Review Distribution
5 Star
17 (23.28767123287671%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (5.47945205479452%)
1 Star
52 (71.23287671232876%)