PM
Prince M
Active since Oct 2022
7
Reviews
0
Industries
Reviews
7 reviews21 months ago
Poor Service
I have been a patient at this practice for years, originally under the care of Dr. Hira Sr. Unfortunately, the experience with Dr. Minesh has been vastly different. Unlike his father, who was always professional and attentive, Dr. Minesh has been consistently rude and dismissive. His lack of communication and unwillingness to provide proper care and follow-up are deeply disappointing. It's a shame to see the quality of care decline so sharply under his management. This is not the standard of care his father upheld, and I cannot recommend this practice as it currently operates.
0 replies
22 months ago
Beware of Rain's ********* Practices
I am extremely frustrated and disappointed with Rain's service. Over a year ago, I cancelled my Rain service after missing a payment. When I visited their shop to return the modem, they refused to take it back, citing the outstanding amount as the reason. Despite my efforts to settle the situation, they continued to bill me even though the modem was off and I had switched to a trusted and reliable service provider. To my shock, the amount has now accumulated to nearly R14,000. This makes no sense as I have not used their service since cancelling it. Furthermore, they have handed me over to Nudebt and continue to attempt to debit funds from my ex-partner's account, which is both ********* and *******. Rain is ****ming people and their business practices are deeply questionable. Despite multiple requests to stop the debits, they have refused, clearly desperate to make money at any cost. It is unacceptable and potentially a violation of consumer protection laws in South Africa. I urge anyone considering Rain's services to think twice. Their lack of ethics and respect for customers is appalling. Avoid them at all costs.
106 replies
27 months ago
Disappointing Experience with Standard Bank Insurance – Service Needs Serious Improvement
I am extremely dissatisfied with the service received from Standard Bank Insurance. My claim has been lodged for nearly three weeks, and I am still awaiting an update. Attempts to communicate with the manager, Nthabiseng, have been futile as she never responds to emails. The consultant, Garren, was no help either, and despite being informed he's out sick, the lack of a backup or proper communication is unacceptable. When I call, I'm told I'll receive a callback, which never happens. Considering I was planning to get life insurance with them, this experience has certainly changed my mind. With such poor service, I'm now looking for a more reliable insurance provider
58 replies
27 months ago
Inadequate Service of Cell C
I am writing to express my dissatisfaction with the service I have received regarding the retrieval of a lost IMEI number and my request for a SIM swap. Despite several attempts to resolve these issues, I am met with a lack of assistance and an absence of solutions. On 12 Jan , I reported my phone as ****** and requested that you block the associated IMEI number. Since then, I have made numerous requests for confirmation of this IMEI number to proceed with necessary insurance and replacements, only to be told that I am failing to answer security questions adequately for a SIM swap, and thus you cannot confirm the IMEI number. Following your advice, I visited the store, where the staff was ill-informed and unable to help. Further interactions with a manager named Heidi also proved fruitless, as she too was unable to provide the required service or information. This level of service is unacceptable and not reflective of the standards one should expect from a reputable service provider. I request an immediate escalation of this matter to someone who can competently address and resolve these issues. Please respond promptly with a proposed plan of action to rectify the situation. Your attention to this matter is of the utmost urgency.
58 replies
33 months ago
Rain Network Service.
Hello Peter I hope this email reaches the appropriate department and that someone takes it seriously. I am writing to express my profound disappointment and frustration with the quality of service I have been receiving from Rain Network. When I first subscribed to your services, it was with the understanding that each debit would occur on the 1st of every month. However, I have been repeatedly let down by the failure to adhere to this agreement. The payments have not been processed as promised, leading to both of my routers being switched off multiple times. This recurrent issue has caused immense inconvenience, severely disrupting my daily life and work activities. I cannot stress enough how crucial it is for me to have a stable and reliable internet connection, especially in this digital age where connectivity is vital. To add to my grievances, I am appalled by the excessively long holding procedure when attempting to reach your call center. The extensive waiting times and lack of prompt assistance are unacceptable, as they only serve to exacerbate the frustration caused by the network service disruptions. Additionally, I must highlight the distressing experiences I've had with some of your call center agents. The rudeness and lack of empathy displayed by a few representatives during my interactions have left a lasting negative impression. Due to the consistent poor service, the unreliable payment dates, and the disrespectful treatment I've received, I have no choice but to cancel one of the routers immediately. Furthermore, I am actively seeking an alternative service provider that can deliver on its promises and provide a level of customer support worthy of my loyalty. I urge you to take this complaint seriously and address the issues I have raised with the utmost urgency. My decision to stay with Rain Network hinges on your commitment to rectifying these problems promptly and ensuring that such incidents do not recur in the future. I expect a swift response and a clear plan of action to resolve the service disruptions, improve the payment processing system, and address the unacceptable call center experiences. Thank you for your attention to this matter. I anticipate a timely resolution and hope that my faith in Rain Network's service can be restored.
120 replies
34 months ago
Rain SA network
I recently had a highly frustrating experience with Rain Network's service, specifically regarding their call center and customer support. I had to make several calls to address an issue, but unfortunately, more than 10 times my calls were abruptly cut off while I was seeking assistance. This repeated disconnection made it extremely difficult to communicate my problem effectively and find a resolution. During the few instances when I was able to speak to a representative, I encountered another issue: the language barrier. The individuals I spoke to seemed to have difficulty understanding my queries, and their responses often left me feeling more confused than before. Clear communication is vital when it comes to customer service, and this particular aspect was sorely lacking in my interactions with Rain Network's representatives. Adding to my frustration, I had recently paid a substantial amount of money to Rain Network, totaling R1058.00, on the 28th of the month. However, now I am being informed that I need to make an additional payment of R1022.00 just a week later. This sudden change in payment requirements, without any clear explanation, further emphasizes the issues with Rain Network's billing system. It appears to be ineffective and poorly managed, causing unnecessary confusion and inconvenience for customers. Overall, my experience with Rain Network's service has been highly disappointing. The frequent call disconnections, language barriers, and the sudden change in payment expectations have left me feeling frustrated and dissatisfied. The lack of efficient customer service further compounds the issues, as I was unable to find a satisfactory resolution to my problem. I hope Rain Network takes these concerns seriously and takes steps to improve their service quality, billing system, and customer support to avoid such frustrating experiences in the future. To even consider that I'm using two of their routers i pay double subscription .
106 replies
42 months ago
Mr D experience
I ordered food last night when there was loadshedding at waited for two hours, when reporting the issues, the shifting the blame to the driver when it kept on frozen that food is prepared which took the driver about minutes to deliver whole poor service that's why i suggest Uber eats is better than this nonsense app and experience. There is a consultant with the name of Jayden another incompetent agent
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
7 (100%)