AV
Arno V
Active since Nov 2022
7
Reviews
0
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Reviews
7 reviews19 months ago
USELESS AFTER SALES - Deliver broken products
***WARNING*** These people only care about sales and does no care at all if they deliver broken items!!! Almost two weeks now, trying all their communication channels and threatening this post specifically, they just don't care. They only drive sales through every aspect possible and seemingly provide great service when closing sales, but NOTHING is done when they ***** it up!!!! Con-artists at best. I have spent many thousands with this online store and I'm completely ignored when they deliver a completely broken mirror they sold me at R600.
0 replies
29 months ago
DO NOT MAKE THE MISTAKE OF BANKING WITH THESE FOOLS!!!
The most useless, arrogant bank in RSA. More than once at the worst possible times FNB has placed holds on my credit card and business accounts, without warning, without communication and with no regard for the affects. Previously to ask what my wife's city of birth is and now I just don't care why anymore. I WILL CLOSE ALL MY ACCOUNTS WITH THIS BANK. I have credit card with secondary user, cheque accounts, investments, business accounts, ebucks accounts, vehicle finance etc. I will close everything. DO NOT CONSIDER BANKING WITH THESE FOOLS!
144 replies
33 months ago
Makro Germiston is USELESS!
Completely useless after sales service. I have placed an order over R4000 on Monday and explained I need it by latest Wednesday, because it is for a function. No response, I escalated on Tuesday, twice today and NOBODY CAN ASSIST. The Germistone store does not even answer their phones and customer care does not care
120 replies
35 months ago
Vodacom remains unconcerned with thier clients
What started as a simple query, is again a horible experience due to Vodacom trying to have bots and no one willing to help except if you take half an hour and be transferred from pillar to post: Kindly review call recording of 3 March at 14:02 from 082 494 8444, from me to Naiem in the Retentions department around the data allocation that is supposed to be 1GB standard and 3GB additional which should be included in the R410 monthly premium, but I'm only allocated 1GB per month? Please advise and if necassary logg an official complaint. Now... please do log an official complaint.
106 replies
35 months ago
What a pleasure!
Great service, quick response, immediate cash transfer and overall pleasure dealing with them.
53 replies
35 months ago
Cool Ideas Suck
Absolutely pathetic service from Cool Ideas. I have been having consistent internet connectivity issues, which affects my business, my finances, my energy consumption etc. Cool Ideas have shown nothing but disregard for their contractual obligation to provide a service that is paid for and no urgency in resolving on-going issues. Here are just a few of the latest issues logged and at this time we have been having consistent connection issues. COOL-20221201-1075470 COOL-20221220-1091981 COOL-20230328-1167712 COOL-20230515-1227519 The line has been completely down for more than 27 hours now and they just reply with the same old: "Your patience and understanding are much appreciated"! They keep on advertising that they were voted best ISP, but they have no respect for their customers, their service failure is horrific and they do not communicate problems or give urgency to complaints. More over, they had the steepest increase of all ISPs when OpenServe increased their line charge and I'm paying around R100 for a service I'm not getting, while others on the same package through a different ISP saw a R20 increase. Cool Ideas quite clearly, does not even have mediocre ideas.
53 replies
42 months ago
Standard Bank - Your money is NOT SAFE with them...
I’m extremely frustrated seeing as I have followed every step I could to escalate the fact that Standard Bank has in essence stolen my money, but both Standard bank and the banking OMBUD refuse to rectify the situation because I refuse to divulge my bank card details. I have a R2 000 000 home loan at 8.60% (Prime minus 1.15%) over 30 years. The access bond facility on this home loan is supposed to give me access to any funds paid over and above the required monthly contribution, which has always been paid via an account at Standard bank opened specifically for this home loan. Here is a breakdown of transactions: • 20/06 – Bond registers and is paid out. • 28/06 – I paid R10 000 into the bond • 29/06 – I paid R100 000 into the bond account • 23/09 – I paid R6 000 into the bond account • 01/10 – I withdrew R5 000 from the bond account • 01/10 – I paid R2 000 into the bond account • 12/10 – I withdrew R20 000 from the bond account • 24/10 – I withdrew R72 000 from the bond account (this was only done because they keep stealing my money and this was the maximum amount allowed) • No there is nothing available in this bond account o Total credits over and above normal repayments is R118 000, total withdrawals equal to R97 000, which means they have stolen R21 000. I have completely exhausted their internal complaints escalation process, they claimed to have fixed the problem, but as soon as the next installment went through they took away the funds again. I have escalated up their command chain, but just get ignored. Now that I have escalated through the banking Ombud, they asked me completely irrelevant “security” questions and now refuse to even look at the real issue because I don’t want to give my bank card details over email.
132 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)