JV
Juan-Pierre Venter
Active since Mar 2010
23
Reviews
0
Industries
Reviews
23 reviews57 months ago
VIOLATION OF THE POPI ACT
Good Day MTN. You have sent me another person's personal details- in violation with the new POPI ACT 1 JULY 2021, I have had numerous of fraud on my name due to my information being spread without my consent. I had to open this email as I also have a MTN account and was again under the impression that fraud is committed on my name- This is very serious and I would like some urgent feedback as well as for MTN to contact this client and explain to the client that I received their personal information This moring I received another email from MTN with more information from this client- I have reported this matter to you and nothing has been done- I have logged a compliant with the Popi Act for invetigation .
0 replies
58 months ago
HORRIBLE SERVICE- STAY AWAY FROM VUMATEL
I am so disappointed with vumatell and wish I never had to do any business with them, I do not get any feedback, my mails gets deleted, I had to get people from Telkom out only to tell me that they cannot assist me, my fibre line outside my house is cut, I have been phoning Vodacom and Altron bytes solutions, I have been treated like a street dog, no assistance, I wish I never did any business with Vumatell and will make sure that this goes viral, News 24 already advised me that they will publish my review, they ruined my paving- I have the pictures to prove this, 4 houses lines is cut and we get absolutely no service- I cannot wait for the article to come out from News 24 for people to see that Vumatel does not keep to their standards- THIS I PROMISE YOU WILL GO ON EVERY SOCIAL MEDIA PLATFROM POSSIBLE
0 replies
58 months ago
HORRENDES SERVICE FROM STAFF AND MANAGEMENT
I have never ever in my life received such horrible service as this, I was promised that my fibre line will be fixed this morning, I spent how many hours on calls and emails only for you to delete them, I have the proof, I have not received any phone calls, nothing, I am treated like a street dog, News 24 said that they will assist me with an article about the horrible service I received- I even emailed all the managers and I get treated like this, no ways, this will go viral I promise you
0 replies
58 months ago
MAKRO DOES NOT ACCEPT PAYMENT ARRANGMENTS - IN COVID TIMES - HORRIBLE SERVICE
I don’t understand Makro- My daughter had covid- I couldn’t make a payment on my account, I phoned them now and the lady advised me that she cannot assist me with a payment arrangement? How can banks assist with payment arrangements but not Marko- I am utterly disgusted and disappointed - This is covid times and us as clients are trying our best to honour our payments but to tell me that you can’t assist me is unacceptable!!!! I will make sure this goes viral, this is horrible horrible service
53 replies
59 months ago
VODACOM FIBRE ****NDES SERVICE- LOST ME AS A CLIENT
I am absolutely shocked as a client to have been receiving this treatment, I requested that my Fibre line got moved as we are moving tomorrow, I followed every step Vodacom said, my request was submitted ON THE REQUIRED DATE AS VODACOM REQUESTED, after how many phone calls, how many emails, I get absolutely Nothing!!! You just lost another Good paying client - WOW THIS IS SHOCKING!!! QUICK TO MAKE THE SALE BUT THE AFTERSALES IS ****NDES
106 replies
69 months ago
Humiliation as well as affecting my credit record
Good Day, MTN listed my cell phone account on TransUnion for the amount of R39 000, this also included my monthly instalment- I work for a financial institution and I am not allowed to be overindebted, this has made serous trouble for me, Its been more than a year and not once have I received a statement from MTN. Please note that I am also going to place an article on News 24 as this has cost me humiliation as well as affecting my credit record.
53 replies
70 months ago
UNFAIR TREATMENT OF THE BANK- DURING PAYMENT HOLIDAY
So after numerous of email and phone call I made, I have still not received any communication other than I am being summoned- while being granted a 3 month payment holiday- I handed this matter to the ombudsman and Standardbank had 20 days to get back to us, still no communication- now I received a summons- this is not accepted- I have done my utter most best trying to resolve this but I am getting no assistance from Standardbank- I really wish I never did any business with Standardbank. I logged a complaint previously on Hello Peter and according to Standardbank it was resolved- NO IT WAS NOT RESOLVED!!!!
53 replies
72 months ago
No assistance
Cant assist me with making arrangement during covid 19 lock down for my personal loan- I have phoned more than 8 times, finaly got through, I am really trying from my side, but seems like the bank does not want to assist me during lock down, I need to feed my family- as you all now, salaries is being dropped and my rental income is not possible until lock down is done- phoning sbsabpo@csssolutions.co.za is pointless, goes straight to a voicemail
263 replies
74 months ago
Fibre upgrade
Good evening, please advice when I phoned in they told me my request is for relocation, this is not what I request, my requests was for my fibre to be upgraded, why do I need to keep on phoning in, I am also a essential worker and do not handle my clients like this, I am really disappointed and wonder if I should not take fibre with another company, I am a good client that you are about to lose, please please please urgently resolve!! Thank You
210 replies
78 months ago
No Feedback on loan that was approved
Did an online application- loan was approved- documents mailed- no response- phoned numerous times- nobody can assist me as it’s an online approval - even received the contract, I have been a very good client over the years and then get treated like this- not on!! If you don’t want our business I will then have to consider to moving to another bank. You closed the branches and now we struggle with this online applications- the system is inconvenient- Please urgently resolve.
166 replies
Review Distribution
5 Star
2 (8.695652173913043%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8.695652173913043%)
1 Star
19 (82.6086956521739%)