PD
Prince Vusi Dlamini Sr.
Active since Dec 2022
19
Reviews
0
Industries
Reviews
19 reviews4 months ago
Concern Regarding Drive-Thru Operations, Staff Welfare, and Compliance
Company: KFC South Africa Branch: KFC Park Rynie (Drive-Thru) Date of Incident: 26 December 2025 Reference Number: CAS-2739457-W9F8Z6 I am submitting this complaint after receiving no substantive response following engagement with KFC Customer Care. On 26 December 2025, during rainy conditions in KwaZulu-Natal, I visited the KFC Park Rynie drive-thru. While approaching the drive-thru, I observed staff members standing outside in the rain, manually taking orders and directing vehicles — despite the drive-thru intercom and payment systems being fully operational. One staff member approached my vehicle in the rain to take an order on paper. When asked why she was standing outside while the intercom system was working, she advised that this was part of “Power Hour” and that it was management instruction, even in heavy rain. Further along the drive-thru, a second staff member was also standing in the rain near the payment window, positioned within the drive-thru lane. The drive-thru was not busy at the time due to the weather, and I drive a large vehicle, which required careful manoeuvring to avoid her. My concern is threefold: Employee welfare and health – unnecessary exposure to cold and wet conditions when alternative systems are available Customer safety – staff standing within the drive-thru lane Compliance considerations – particularly in relation to reasonable service standards and fair operational practices I contacted KFC Customer Care and was requested to provide an alternative contact number for a call. Due to poor network coverage at our holiday accommodation, I requested that the matter be addressed in writing, as my original complaint was detailed and precise. No further response has been received. This complaint is submitted in good faith and not out of malice. However, I believe this practice warrants review, especially during adverse weather conditions. Operational efficiency should never come at the expense of staff dignity, safety, or reasonable customer service standards. I trust this matter will now receive the appropriate attention.
0 replies
11 months ago
Never a dull random Saturday on a right turn at the correctly "wrong" time when the budget odds are in your favor. Hahaha! 😆
Alright, buckle up, because this Saturday jaunt took a hilarious turn! So, there we were, the Clan and I, fresh off conquering a "quick" errand (because those ever *really* quick? 🤣), when Motherbear pipes up, "Hey, a bed place! Looks shut, though." Now, picture this: We're circling the roundabout like vultures when I spot a bloke, positively radiating cheer, wrestling with the Bed King- Strubens Valley signage. Our eyes meet, and it's like a silent comedy sketch 😅. He reads our minds and shouts, "We're open!" Turns out, the dude's actually named Simon. I swear, you can't make this stuff up! It was like a game of Simon Says - "Simon Says, we're open!" 😉 We pile into the store, and BAM! We're ambushed by Boitumelo, a saleswoman armed with *science*. I'm talking graphs, charts, the whole shebang! I've never had a bed explained to me like it's a NASA project, but I was hooked! Suddenly, comfort wasn't enough; we needed *scientifically-backed* comfort! We bounced from bed to bed, following Boitumelo's every word, until we were utterly lost in a world of springs and thread counts. We finally settled on the 30/75 rational – don't ask, just go. Then, Queen swoops in, crunching numbers like a JSE shark 🦈. Seriously, these two are a sales tag team worthy of Wrestlemania! John Cena and The Rock? Please, they've got nothing on Boitumelo and Queen! 🤣 Honestly, the customer service was top-notch ✅, the quality is amazing 👌, and the whole experience was worth every penny 💰. If you're looking for a bed, swing by Bed King- Strubens Valley and prepare for a wild ride 🎢. And for the love of all that is comfy, bring the vault keys 🔑 – you're gonna want that deluxe premium KING SIZE EXTRA! You've been warned! ⚠️
0 replies
11 months ago
More Than Just a Pool Cover: Great Service and a Good Laugh!🤣🤫
poolcoversgauteng.co.za saved me from turning my pool into a giant leaf-and-bug soup! These guys are the real deal. I got the full package pool cover with the poles and ratchet system. It's so secure, I'm pretty sure it could double as a trampoline for small, responsible squirrels (not recommended, though!). Jason, who helped me out, was fantastic. We laughed so much during the process; I thought I was catching up with an old high school buddy! Great service, great product, and a good sense of humor – what more could you ask for? If you need a pool cover, these are your people. They also do PVC welding and repairs on banners and tarps, so if your truck tarp has seen better days, give them a shout. Highly recommended! 🤣🤣🤣🤣🤣💯✅️✨️
0 replies
11 months ago
An awesome and seamless journey 😀 👏🏻
Rates4U has been a lifesaver in navigating the often confusing world of municipal accounts! As a homeowner in Johannesburg, I was struggling to keep up with everything. Rates4U simplified the entire process, from account setup to ensuring accurate payments. What truly stood out was the exceptional service I received from Sharmane. She was incredibly friendly, responsive, and handled everything with impressive speed. Thanks to her, I no longer stress about my municipal account. I highly recommend Rates4U, especially if you have the pleasure of working with Sharmane!
0 replies
16 months ago
I CAUGHT A PREMIUM LIFT ON AIR!!🤣✈️
**A Journey of a Thousand Miles Begins with the First Step** Every great adventure starts with a single step, and our family's journey was no exception. We embarked on our travels in style, thanks to the exceptional services provided by Lift Airlines' Premium Package. From the moment we arrived at the airport, we were treated like royalty, making our experience truly memorable. The comfort we experienced during our flights, along with the relaxing slow lounges at both airports, made our travels even more enjoyable. Lift Airlines has certainly captured our hearts, and we are eager to fly with them again in the future! Our son, who was just five years old on our first flight, turned six during our return journey. The Lift Cabin Crew and team made his day extra special by presenting him with a heartfelt surprise we had requested for—a delightful black box! If you're curious about its contents, I might have to keep it a secret, just like a spy! Thank you, Lift Airlines Premium! You have won us over completely! Sincerely, HRH Prince Vusi Dlamini Sr.
0 replies
17 months ago
Policy Renewal
This is the kind of call you need to get in the morning after your "Born Day"😊🫡 Thanks @ OUTSURANCE especially your Super Customer Centric Champion, one👉🏼 Wesley Joubert👏🏻💪🏽 He just made mt day and fixed my blood pressure on our telephone convo😅
56 replies
19 months ago
My Nedbank Insurance and Innovation group comprehensive car warranty saga!
I have never felt so frustrated and disappointed as I do now. My experience trying to make a claim for the Vehicle Value Added Products I purchased through the money app has been incredibly challenging. Both Nedgroup Insurance and their partner, Innovation Group, provide the Comprehensive Motor Warranty. Although I have paid my premium in full for the year, making a claim has proven to be a difficult process. I spent an hour going back and forth between different representatives, yet no one was able to direct me to the appropriate department to file my claim. The agents at the Nedbank Insurance contact center referred me to the Innovation Group contact center, only for them to send me back to Nedbank Insurance. Throughout this process, I was placed on hold for 20 minutes at a time, and often the call would drop unexpectedly. To make matters worse, one agent from Nedbank informed me that they were unable to access my policy. This after, I experienced significant frustration as I was passed from one person to another while trying to verify my identity and insurance policy. After this happened for the sixth time, I reached my breaking point and requested the immediate termination of both my car warranty policies. Now, I am on the lookout for a suitable insurance provider that prioritizes excellent customer service. I would not recommend the partnership between Nedbank Insurance and Innovation Group to anyone I know. They need to make substantial improvements to their claims procedures. It is quite disappointing to encounter such difficulties as a paying customer, especially considering I pay for my policies annually, not just monthly.
0 replies
19 months ago
The Tales of my Beast Mustafa aka Range Rover Sport Supercharged!! Here we Go again!
My adventure with my Beast, Mustafa (Range Rover Sport Supercharged), took me to the 12 Galaxies in search of 10 stars from the Google galaxy. I found 12 stars out of 5!
0 replies
19 months ago
The Tales of my Beast Mustafa aka Range Rover Sport Supercharged!! Here we Go again!
My adventure with my Beast, Mustafa (Range Rover Sport Supercharged), took me to the 12 Galaxies in search of 10 stars from the Google galaxy. I found 12 stars out of 5!
0 replies
19 months ago
Adios may our paths never cross again! (BLUEBERRY BEACON HONEYDEW)
The worst customer service EVER!!!! The place is "supposed " to be family centric! But it seems like the "Janitor" was never included in the Memo nor appraised about how to service the kiddies toilet area, especially during high volume foottraffic times!!! Well safe to say I AM NOT SETTING FOOT THERE UNLESS THAT PLACE IS IN MARS!!! MAYBE IN ANOTHER GALAXY I CAN FLY THERE VIA THE VIRGIN SPACESHIP!!! I WILL NEVER SPEND A PENNY THERE IN MY LIFE TIME!! PEACE OF ADVISE TRAIN YOUR STAFF!!!! THE JANITOR ESPECIALLY!!!
53 replies
Review Distribution
5 Star
14 (73.6842105263158%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (26.31578947368421%)