DT
Debra T
Active since Dec 2022
17
Reviews
0
Industries
Reviews
17 reviews14 months ago
Frustrated
These people are useless. 3 days ago I lodged a complaint via email. Automatic response acknowledged my email. Up to date no reply has been received. My funeral policy was not deducted via debit order for January 2015, and after I spoke to a consultant he confirmed that it is a system error. Seriously. They would deduct double today. Well that didn't happen. God forbid should anything happen to me my policy has lapsed due to their negligence.
213 replies
16 months ago
Very disappointed
I have just noticed today that when purchasing lotto tickets on the capitec app, your numbers are not being displayed. Only the board number. I contacted the call center and yes they've admitted it's a technical issue on their side. When I requested a refund it was refused. Seriously that's not on. They cannot guarantee when the problem is going yo resolved but they take the money
0 replies
17 months ago
Pathetic service
When we pay for a parcel to get delivered in 2 to 5 days and you guys take 6 day, well 8 over the weekend it's shocking. I really hope Paxi doesn't use you guys.
0 replies
17 months ago
Fed up
Once again 3 to 5 days delivery with Paxi takes 5 to 7 days. Useless. No explanation, no apologies.
280 replies
17 months ago
Fed up
Sick and tired for paying for a 3 to 5 days delivery. Paxi should be charged for ***** because they offer a service which they can't deliver because they use the worst courier service ever. No explanation or apology given. Shocking
0 replies
19 months ago
Pathetic
Once again Jet stores is pathetic. My card was ****** during an armed *******. All attempts to try cancel my card has proved fruitless because none of the given phone numbers don't exist. Any purchases made on my card as from yesterday I will not be responsible for.
53 replies
20 months ago
Pathetic
These people are pathetic. I first confirmed delivery address because we don't have a post office anymore. They informed me the delivery address is the same one on my order. Oh well it was delivered to a post office 30kms away which I can't get to. Attempts to get answers is fruitless. The so called client agents are either stupid or can't read English. So frustrating even though the order has been paid for.
0 replies
21 months ago
Very upset
I made purchases from Jet Boardwalk and when I got home I realized that the security tag was still on 1 item. Despite sending emails to various departments no reply has been received. Even though they are under renovations and no security available surely the cashier should have seen it. I live out of town and won't go back into town just to change a t shirt.
159 replies
22 months ago
Very frustrated
It's just so frustrating to pay for a service that you don't get. They don't apologize or anything and Pep Paxi will keep on using them despite complaints. I pay for a 3 to 5 day delivery but the parcel only gets delivered in 9 days. Shocking
106 replies
26 months ago
Disgusting Service
Pathetic service. They hound you to take a contract out with them but when you need assistance they are no where to be found. No replying to emails, WA messages, nothing
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
16 (94.11764705882354%)