CV
Christiena Elizabeth van Deventer
Active since Jan 2023
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Do not recommend Suzuki Montana
I took my Suzuki Swift to Suzuki Montana on 30 January 2026 for a service and to speak to them about a warranty claim on my gearbox. I even gave them a quotation from another Suzuki branch previously obtained. The service was done without issues, but I have been struggling since then, to get feedback regarding my warranty claim and them getting authorization to fix my gearbox. I have been in contact with the service advisor at the branch via whatsapp but she is not responding to my messages and when I phone the branch, she is never there or never available to speak to me. I have asked to speak to the Service Manager as well, but he/she is also never there or able to speak to me. This whole thing has left a bitter taste in my mouth and I will never recommend Suzuki Montana to anyone. Hope the other branches are better in serving their customers.
0 replies
10 months ago
Extremely Disappointed with Service at Toyota Menlyn
Extremely Disappointed with Service at Toyota Menlyn My daughter, who turns 21 this year, recently began the exciting journey of buying her first car. She is financially responsible, holds a stable job with a good income, and is planning to further her studies at university later this year. Wanting to ensure she approached this process responsibly, she met with a very helpful and professional consultant at Nedbank Menlyn to determine exactly what she could afford before visiting any dealerships. She came across a Daihatsu Terios advertised by Toyota Menlyn and decided to go view the vehicle. However, upon arriving at the dealership, she was shocked to learn that the price of the vehicle had been increased by nearly R20,000. After spending three hours at the dealership, she was told that she couldn't afford the vehicle – despite already confirming her affordability with her bank. To make matters worse, the Nedbank consultant called her afterward, concerned that she was being taken advantage of. He informed her that the market value of the vehicle is less than R60,000, yet Toyota Menlyn is advertising and trying to sell it for more than double that amount. I fully understand that dealerships need to make a profit, but marking a vehicle up by nearly 200% is ********* and deeply disappointing. This experience has left a very bad impression. As a parent, I’m saddened that my daughter’s first car-buying experience was marred by poor service and what feels like a predatory pricing tactic aimed at a young first-time buyer. I expected more integrity from a reputable brand like Toyota. I hope this review serves as a wake-up call to Toyota Menlyn – young, informed buyers deserve honesty, respect, and transparency.
0 replies
11 months ago
Pathetic after sales service
I drive a 2018 JMC Landwind. I am very happy with my vehicle and it has really given me great service through the years. I have always had my vehicle serviced at the JMC agents. My vehicle went for service again in February 2025 and the cambelt was changed. A week thereafter, the OBD light came on. Took the vehicle back several times so they can sort this out. It is now May 2025. My vehicle was there again from 29 April until 2 May and still they could not figure out what the problem was. We were told it is the catalytic converter sensor. Even though this was replaced, the OBD light remained on. When we fetched the vehicle on 2 May, my husband noticed that the manifold was cracked on 2 places. Took the vehicle to De Graaf's in Pretoria North. Got my car back on Monday, 6 May but suddenly it was smoking a lot and had oil leaks and the OBD light was still on. After replacing pipes, and sensors etc, the OBD light is still on and no one - including the JMC agents, can't figure out what the problem is and why the light is still on. I've done what I had to do to look after the vehicle thus far, but now it is worse off than it was before going for the service.
0 replies
15 months ago
Old Mutual Provident Fund withdrawal.
My husband had a Provident Fund with Old Mutual through his previous employer. He resigned from said employer on 18 October 2024. We have done the application for withdrawal of the funds and have since been struggling to get the money paid out. We have spent several hours on the phone trying to get in contact with someone who actually knows and who can explain what is happening with this claim. We have spent almost R2000 on airtime to do this and still we have no outcome. It has now been almost 3 months. Can someone who knows what they are doing and who can assist in getting this sorted, please phone my husband on 065 132 0622.
274 replies
29 months ago
Frustrated and irritated
I recently had a problem with FNB which was resolved. After 8 weeks of waiting for FNB to do there job, I was finally reimbursed. Now, another problem has popped up. Even though all my accounts with FNB was paid up and I am no longer on debt review, the company cannot issue me my form which clears me from all ITC systems because according to FNB there is an outstanding amount on a temporary loan I had several years ago. It was a temporary loan which has been paid up a very long time ago. I have tried phoning FNB several times now regarding this. I am constantly being transferred from one department to the next and as soon as I get through to a human being, the line gets cut. Can FNB please wake up and finalize ALL queries at once. They should really change there logo - HOW CAN WE HELP YOU - by doing your freaking jobs.
72 replies
29 months ago
**** service at FNB
I placed myself under debt review two years ago. Luckily my financial circumstances changed and I was able to settle all outstanding debt with FNB. After sending them the proof of payments for all my accounts that was settled, I was informed that there is a credit that must be refunded to me. This was in September 2023. After I have phoned them numerous times, visited a branch and sent them my confirmation of bank account letter 3 times, I still haven't received my refund. Today is the 14th of November 2023. I have just phoned them again, only to be told - again, that the matter is being escalated and that I must wait 48 hours. After 6 weeks, nothing has been done and nothing has been sorted out.
146 replies
39 months ago
Frustrated and fed up
I wish I thought of looking up this company before on Hellopeter. I joined DebtSafe in October 2020 and have paid my monthly instalments to them every month without delay. For two years I have had no issues. Suddenly since last year, I have been receiving phone calls, sms's and emails from different attorneys. I had several products with FNB that was included in my DebtSafe application. Now, two years later, attorneys are harassing me for outstanding debt. The more I tell them to contact DebtSafe, the more I get harassed. I am sure they are having the same trouble getting through to DebtSafe. No matter how many times you phone or email, no one ever gets back to you. If they do decide to answer a mail, it is always "we are busy sorting this out for you", but more than that, no response. I have sent a mail to National Credit Regulator authorities as well asking them for assistance but never got any feedback. I am at a loss and don't know what to do.
660 replies
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