VT
Vuyo T
Active since Jan 2023
14
Reviews
0
Industries
Reviews
14 reviews4 weeks ago
Misrepresentation & incorrect information
I called in to cancel my policy, the retention agent **** just to make me not cancel. She falsely gave me wrong information that do not correspond with what’s in the policy document. She reduced the Premium and **** about reduced Excess fee. If I did not look at the policy document I was going to keep paying not knowing my correct excess. I wonder how many customers fall for this misrepresentation. Misleading customers is against TCF policy.
1 reply
3 months ago
**** **** **** - BILLING FOR INACTIVE WIFI IS WILD
Metro Fibre is just a ****. There is no such thing as month - month. They will still bill you for 2 months for Wi-Fi that's NOT been Active. That's ridiculous. I am not paying for bills of WIFI that was not active. Also delaying cancellations on your end just to bill customers is a ****. You ruining our credit scores . STOP
1 reply
6 months ago
Excellent Service Irene Village Team
Irene Village Staff is so kind, the store is so lucky to have everyone Treating customers like that. They drop everything and prioritise customers. This is the reason I leave all the Truworths stores near where I stay and come to this one. They are all so kind and very helpful to everyone that comes inside the store. From security till you leave. They go an extra mile to even help you choose for outfit. The store has talented staff that is fashionable. They style customers. I have never seen anything like that. So much care and dedication. They deserve recognition.
0 replies
6 months ago
Excellent Service Castle Gate TEAM
Greatly appreciate the service i received from you for a group lunch of 16 people. The service was amazing, i was so worried since we were many. Big ups to Candice that was assisting with booking, the waiter that serviced us with smile and care and the Chef for not disappointing us.
0 replies
6 months ago
Excellent Service: Cellphone claim within 2 days
They handled my cellphone claim very smooth and within 2 days. Big ups to the smooth system and to Tiyah for being consistent & quick with communication. I really appreciate your service Tiyah. However, the issue is with their service provider hence i didnt give all the STARS, they do not match the Naked values. 1st communication has NOT even been done to me regarding my replacement even though Naked has awarded them to supply the device.
1 reply
23 months ago
Good service
Had an accident and they arranged tow truck within an hour. They’ve been so communicating about everything. Hope they can continue and fix my car as soon as possible. Staff is been amazing even to where they kept my vehicle they’ve been contacting me to update me.
1 reply
37 months ago
Sandton: Amazing experience
Food is so delicious and staff is so professional and amazing. I’m so happy
0 replies
37 months ago
Waiters are rude
Disappointed by waiters in Midrand. They judge people and not attend to you if you look like you have no money. They attend people with designer clothes first even if you get there first.
0 replies
37 months ago
Fourways mall staff is amazing
Fourways mall staff is very amazing. Friendly and welcoming. Even though I bought a shoe and had to exchange cause it was smaller cut. The exchange was very easy. I’m happy
0 replies
37 months ago
Easy shopping and sufficient delivery
Very easy shopping. Very sufficient service. They deliver on time and you get exactly what ordered.
0 replies
Review Distribution
5 Star
8 (57.142857142857146%)
4 Star
1 (7.142857142857143%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (35.714285714285715%)