CD
Charmaine D
Active since Mar 2023
9
Reviews
0
Industries
Reviews
9 reviews8 months ago
You’ll be charged for free samples 🙃
Tell me why samples offered as complimentary- are later included in my car with a charge. I don’t care that it’s 1c totaling 3c overall. My issue is the lack of principles and deceptive marketing. Under South African consumer law, “complimentary” samples are treated similarly to “free” samples in terms of legal interpretation. The word “complimentary” implies zero cost to the consumer, and charging for them — explicitly or indirectly — may breach the Consumer Protection Act (CPA) No. 68 of 2008. Thank goodness I noticed this becaue it’s a testament to how people do business’s there goes my corporate order. Jo Malone would never
0 replies
11 months ago
*****ulent Bank with Lies
Please explain to me how I am getting an email that states I am being listed with adverse information on an account that has a payment arrangement as suggested by FNB, paid accordingly and is up to date with its monthly payments for over 7months?!!
58 replies
13 months ago
Marizel Bernardo made my return back to DotSure short and pleasant
Marizel Bernardo made my return back to DotSure short and pleasant. Wishing another pleasant stay with DotSure
53 replies
15 months ago
Too JanuWorried to give clients back their refunds!
I hired a car from EuropCar/Tempest or whatever identity crisis they’re suffering from company for a period of 24hrs 30-31st December to assist me in returning home from holiday. Took out more that sufficient coverage and I am yet to receive my refund going on 3 weeks into the new year. 1st my The car I was given was riddled with scratches and dents (thank god I took videos at pickup, the droop off Manager at Lanseria was shocked as to how such a car was even released to a client to begin with. Handover staff were too much in an hurry to go December drinking citing he was late for staff drinks when I picked up… insane service and thirdly I took out Windscreen cover as one may never know what to encounter in the road. They cited a quarter rice grain size ship at the bottom which I conceded on as I was covered in any case. Manager at Lanseria closed the contract as coverage was listed and videos sent of existing pre pickup damages. I am yet to this day to receive anything and no one knows why… I called the customer center and poor lady at the front Rose had no idea how to get me to “Claims” department until the 5th try after getting bounced between departments. To say this has been the worst rental experience of my life is a putting it lightly, it’s been a nightmare. I thought giving another company a chance would do me good but they proved me wrong.
56 replies
21 months ago
Clear access acts like the only ISP in SA
Can someone from Clear Access who is a Senior to a credit controller by the name of Kim, please attend to my reference ticket that she keeps closing 200986 after admitting my sharing false information in our interactions and backpedaling on the issues surround my debit order.
53 replies
21 months ago
Stop calling me!!! Stalkers
For the love of God! Please stop calling me! I do not have any debt neither have I ever enquired about any debt relief or review. Yet daily like clockwork I get harassing unsolicited calls from this company even after numerous instructions to stop calling me! If I get another call I’m officially initiating a legal cease and desist. As per section 39 of POPIA, I have never opted into your service or have an existing relationship!
159 replies
28 months ago
**** and *****ulent Activity
The *****ulent and thieving actions by OnePlan is unmatched. In Oct 2023 their card did not go through at the vet and I paid out of pocket. Upon investigation OnePlan admits their card system is faulty and they will refund me for my out of pocket loss. It’s now January 2024 and I’m yet to see my refund. Due to this ****my behavior I proceed to cancel my plan in November 2023, but lo and behold they double debit me in December 2023. I am now out of pocket over R1400 all because OnePlan can’t seem to manage their finances or finalize a cancellation!
128 replies
33 months ago
Lack of communication or care
Got to be the worst ISP out there when ur comes to maintenance and communication. This is now the 3rd time alleged maintenance is being done on Orchid Ridge without clear, on time communication. They decide on a whim and then don’t care enough to inform an entire complex that they’re taking us offline. Only when you phone do that ey say “oh we’re doing maintenance “ as if they don’t have our emails or phone numbers to communicate that on time. Completely and utterly disgraceful how we are treated.
131 replies
38 months ago
5Star for Mediocrity and Lack of Communication
If there’s one thing Clear Access is good at, it’s lack of communication. That alone needs a 5 star rating , 5 star for mediocrity and nonchalance. Their “24 hour” service line is a farce, called twice and as soon I was front of the li e I was told to leave a voicemail, and the second time the call just hung into the abyss. Our entire complex is out! Do not recommend. Will add to trustee agenda to change them as a preferred isp. Would rather go back to Afrihost
0 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)