JN
josias N
Active since Apr 2010
7
Reviews
0
Industries
Reviews
7 reviews50 months ago
junk products should be refunded
Nice range, but products are often not what is described or simply do not work. Ordered rechargeable globes, they did not work. Was advised that it was a factory defect. But that was it, no refund, no nothing.
0 replies
66 months ago
Don't use
The biggest waste of time and money. Once they take your payment, you will never hear back from them. This is a scam. It's been 3 months and they have done nothing except take my money and lie. Rather find a reputable company. Www.dontq.co.za
0 replies
67 months ago
Absolutely the worst!
MTN South Africa I have paid every single month for over 10 years. Suddenly this year YOUR system didn't allocate my online payments despite YOU sending me payment receipts. Then you won't credit my account because your offices can't accept your own payment confirmations as proof of payment. Anyway... I manage to forward months of payment confirmations etc and was still cut off today. I called and the agent found the payment and reactivated my line. Now I get this cancelation letter for R138 outstanding! In all this drama of losing all my payments, could not one of your highly skilled staff tell me that a further R138 was due? Why not add it to my current invoice? Why not contact me? You will institute legal action for R138! What kind of madness is that? How have I not responded... I emailed, I called, I sent receipts... What other response do you ppl need?
0 replies
82 months ago
Illegal duplicate charges and refusal to negotiate a discounted settlement
It has been weeks of endless fighting with FNB call centre staff just so that I can start the process of clearing my debt. Each department just throws redtape and diversion tactics to avoid assisting. This is for your Wesbank divisions. Requests to speak to someone competent are blatantly ignored. Requests for open negotiations are blatantly ignored. Requests for explanation of illegal insurance charges on my account have been diverted to the dealership?? How can the dealer explain your illegal charges? Why must I now resort to this platform? Surely clients should be assisted in resolving complaints without needing to turn to the credit ombud/insurance ombud or the media? This is becoming upsetting and ridiculous. Please send me the contact details of a staff member who has a clients best interest at heart. If we cannot resolve it, then perhaps it would be in the public's best interest to show how these illegal costs are silently loaded onto unsuspecting clients accounts. Thousands of people are most likely affected!
56 replies
83 months ago
lack of support and illegal charges
It has been weeks of endless fighting with FNB call centre staff just so that I can start the process of clearing my debt. Each department just throws redtape and diversion tactics to avoid assisting. This is for your Wesbank and Direct Axis divisions. Requests to speak to someone competent are blatantly ignored. Requests for open negotiations are blatantly ignored. Requests for explanation of illegal insurance charges on my account have been diverted to the dealership?? How can the dealer explain your illegal charges? Why must I now resort to this platform? Surely clients should be assisted in reducing debt without needing to turn to the credit ombud? This is becoming upsetting and ridiculous. Please send me the contact details of a staff member who has a clients best interest at heart.
260 replies
120 months ago
Incompetence at its best
<p>I took my vehicle in for a routine rotate balance and alignment. There was nothing wrong with my vehicles suspension or alignment. We recently relocated and thought I would give Best Drive a try.</p> <p>That was the worst mistake I could have made. After numerous attempts, they have not been able to get my alignment rectified. My car was in perfect condition before going to these guys, now I have a steering wheel that is 30° to the right and a car that cannot run straight.</p> <p>Nobody will refund my money.</p> <p>Now i must find a different company who can fix up Best Drive's mess at my expense.</p>
74 replies
134 months ago
lies and bullshit in return for premiums paid
Absolutely unprofessional and unethical service by STD BANK. Despite numerous attempts to put a claim through we are constantly met with a constant barrage of total ignorance mixed with no courtesy and lack of understanding. Std Bank certainly needs to recruit suitable and qualified staff and assessors. <br> I refuse to re-explain in simple English the nature of my claim to any of your junior staff.<br> I would like senior claims management to contact me.<br> I want a copy of the claim recording.<br> I want a copy of the assessors report.<br> This matter will be lodged with the Ombudsman for short term insurance as this is truly the worst manner in which paying clients can be treated.<br> PS: I AM IN A POSITION TO DISPROVE EVERYTHING THAT YOUR \ASSESSOR"HAS REPORTED. Your prompt response is required (unlike the 3 weeks you wasted lying to me since the claim was lodged). """
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (14.285714285714286%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)