RG
Raymond G
Active since May 2010
28
Reviews
0
Industries
Reviews
28 reviews27 months ago
Bad work ethic
Tries to blackball ex employees by lying, I had prospective new Employers call for a referral of working dates, they were told , and I quote, " He never worked here"
0 replies
34 months ago
After sales service is disgusting.
Metrofibre Networx Eco-Square, 298 Witch-Hazel Ave, Highveld, Centurion, 0157 Telecommunications service provider Ray Gordon 1043 points 7 hours agoI have had nothing but issues with my fibre since it was installed 3 weeks ago, I have logged tickets, I have sent emails, I have spoken to then over the phone, yet, I am still having issues, Their after sales service os disgusting, Do not reply to this complaint by asking me to send another email, I have sent a few or to send a whatsapp, it does not help!!!!!!
53 replies
35 months ago
How are they still in business
How is this company still in business? There is not 1 good review.
0 replies
37 months ago
No words for this kind of service
I have been with OS for many years, never had a vehicle claim till last month. They were happy to pay me out, around R8k after I submitted my photos of the damage. Their attitude changed suddenly when I requested that the vehicle be inspected by an authorized repair center chosen by them. The repair center quoted around R34k. With OME parts Since then the process has gone from bad to worse, 4 different employees have been assigned to my claim since. I made it very clear that I do not want to take my vehicle to a repair center as no vehicle, means no income for me, so I want a direct payout so I may use a PVT repair center who will be willing to work over a weekend and can do it in stages. This request was agreed upon in the beginning, however ignored throughout the on going process, having 2 repair centers call me saying OS has authorized them to repair my vehicle. Then a new issue arises, now they are not happy with the quote as it is OME parts and I need to find alternatives parts. It is not my responsibility to source parts and prices. I can not put into words how horrible the experience has been, especially for me being a small business owner. It just proves they literally do not GAS.
159 replies
37 months ago
No words for this kind of service.
3,7 (738) Reviews Allpay 31 quote 22 consultant 16 vehicle 13 +6 Sort by Most relevant Newest Highest Lowest Ray Gordon Local Guide·59 reviews·6 photos 15 minutes ago NEW I have been with OS for many years, never had a vehicle claim till last month. They were happy to pay me out, around R8k after I submitted my photos of the damage. Their attitude changed suddenly when I requested that the vehicle be …More Thinus Jacobsz 14 reviews 3 months ago Bad service. Their selling point is that their excesses aren't exorbitant and that their claims are the most reliable. But, in all honesty, the lack of good service and care for the client counterbalances the benefits they offer. 2 OUTsurance Centurion ***ner) 2 months ago Good morning Thinus Jacobsz, Concerning feedback. We strive to deliver awesome service and are sorry that our service let you down this time. Please call our call center or email your policy details to feedback@out.co.za and we will arrange for our client care manager to call you. Regards, OUTsurance Ahren Bell 1 review 2 months ago I am very disappointed by the service received from outsurance on multiple claims. 1) they never call back and I have to go through call centre wasting my airtime …More OUTsurance Centurion ***ner) 2 months ago Good morning Ahren Bell, Concerning to read about your experience with us. We are truly sorry that the service you received has been so disappointing. Kindly email your complaint along with your policy details to feedback@out.co.za and we will ensure that the relevant manage assist you. Regards, OUTsurance jared badenhorst 7 reviews a month ago They bombard you with marketing calls but when it comes to customer service the most polite word I can use is "Pathetic". After receiving call after call to give me a quote, I finally gave in and …More OUTsurance Centurion ***ner) a month ago Good afternoon jared badenhorst, Thank you for your feedback. We have contacted you and the matter has been resolved. Regards, OUTsurance Ray Gordon Local Guide·59 reviews·6 photos 15 minutes ago NEW I have been with OS for many years, never had a vehicle claim till last month. They were happy to pay me out, around R8k after I submitted my photos of the damage. Their attitude changed suddenly when I requested that the vehicle be inspected by an authorized repair center chosen by them. The repair center quoted around R34k. With OME parts Since then the process has gone from bad to worse, 4 different employees have been assigned to my claim since. I made it very clear that I do not want to take my vehicle to a repair center as no vehicle, means no income for me, so I want a direct payout so I may use a PVT repair center who will be willing to work over a weekend and can do it in stages. This request was agreed upon in the beginning, however ignored throughout the on going process, having 2 repair centers call me saying OS has authorized them to repair my vehicle. Then a new issue arises, now they are not happy with the quote as it is OME parts and I need to find alternatives parts. It is not my responsibility to source parts and prices. I can not put into words how horrible the experience has been, especially for me being a small business owner. It just proves they literally do not GAS.
0 replies
53 months ago
No Respect.
Sales manager Wayne, Still, even after my last review, has not apologized, Salesman Tiaan, Also, no apology, Meaning, its ok to disrespect someone and not have to worry as there will be no consequences, what happened to, work ethic, pride, standards and plain simple respect? It has all been lost with this company..
53 replies
53 months ago
2nd Chance Fail.
Thought I would give them a 2nd chance, as the 1st time was a disaster, nothing has changed, Salesman Tiaan, What happened to the days where one took total pride and Professionalism in his work and did not dare loose a client as there was fear of loosing ones job. Not only has he no pride, but he messes up my entire deal , more than once, to a point where the CEO had to help him sort it out. To make matters even worse , he had the audacity to contact me in a personal capacity and interrogate, Professionalism is obviously not in his books. Sales Manager, Wayne, Arrogant and Not much respect from him, as if I owed him something, to which I don't, to a point where he was ignoring my requests and expected me to, "jump through a hoop" as to put him first above my own clients. Didn't even have the decency to reply to my last message. CEO, Marc, Eventually I refused to talk to anyone but him, he has Pride and is Professional. All though Marc did what he could, the Bad out weighed the Good and I am not at all satisfied, as at the end of it all, I could not get the Vehicle I wanted even though it was approved.
53 replies
53 months ago
2nd time, still lack of Pride and professionalism.
Salesman Tiaan, First he financed the wrong vehicle, Then he couldn't find the correct vehicle, Then he gave me the incorrect calculations, Their FNI person tried to over charge me by about R1000.00 a month. Every time he had to run to his sales manager to sort out his issues, What happened to the days where a person took pride in what he did and stood up and sorted out his own mistakes, now days they get paid regardless of how many clients they upset or mess around.. To make it even worse , they allowed 3 different client to make an offer on the same vehicle, Meaning that 2 clients will be disappointed. This is the 2nd time i have tried to purchase i vehicle from them, it is the 2nd time i have had to give a 1 star review.. As per all of their other bad reviews, the only reply this will get, is : Exactly the same, a copy and paste... ""Thank you for writing this review to help us improve our service, please can you provide us with your contact details or contact us on 082 541 2809, Kind Regards, Carmen"" OR ""Thank you for writing this review to help us improve our service, we will contact you ASAP to resolve the issue at hand, Regards"" Yet nothing gets done, the service remains unprofessional and lacks pride.
212 replies
58 months ago
Staff follow owner disgusting service
The last 4 times , I have recieved nothing but disgusting service from the online order staff. I complained about it about a month ago, the owner replied saying he would contact me, I'm still waiting.. This goes to show that it is not the fault of the staff that their service is disgusting, they simply follow the example of the owner who just does not give a **** as he needs not more clients..
0 replies
65 months ago
Stop being idiots.
LVI law, are you a real company? If you are, you know it is illegal to threaten people with black listenings, maybe a few years ago it was legal, now it is not. Furthermore, not responding to emails will count against you in court, you can not ignore emails requesting further information about your horrible sms notifications. Stop being idiots , grow up and respond to your emails, so situations like this may be settled in a professional manner.
244 replies
Review Distribution
5 Star
2 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (32.142857142857146%)
1 Star
17 (60.714285714285715%)