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Eldridge N
Active since May 2023
10
Reviews
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Reviews
10 reviews5 months ago
I received a sms notifying that I owe Sars. I visited Sars in Rissik Street Johannesburg. The service from the entry door security to the lady who helped me, made my day. I was very upset about the debt, because when I went on retirement in 2019, I owed
#BlackFriday - I'm happy with my visit to SARS Rissik Street, Johannesburg
0 replies
5 months ago
This company debited two amounts from my FNB premier account. One amount is for SS-Medic (R285.00) and the other is for SS-Legal (R225.00). I tried to dispute and stop the debit orders on my FNB app, but I failed. I then went to FNB branch to reverse and
What makes this company so strong that it can block banks from reversing and stopping their *****ulent debit orders?
0 replies
15 months ago
A case has been opened with reference number: OCOJ24/00013424
I'm disappointed with the way my cases with COJ was handled by the ombudsman. On Mon, 11 Nov 2024, 11:15 I opened a case where COJ billed me twice for the same service. They billed me for sewer and sanitation. When the case was opened with the ombudsman COJ was called in my presence to explain the difference between sewer and sanitation and we told it's the same thing. Ombudsman said my case will be resolved within 14 days. Today is the 31 January 2025, and I have not received any response from them.
0 replies
18 months ago
Apartheid government was like heaven compared to the 30 years of ANC government
The 38 years I lived under the said apartheid government from birth to 1994 are heaven to me compared to the latter 30 under the government of democracy. From 1994 to date my life as a South African citizen is hell on earth. Since the government of 1994, my experience at government entities has been the worst to none existing. The schools and the district office of Johannesburg South under Moses to the clinics. City of Johannesburg being the worst of them all. The treatment at Jorrisen street Braamfontein is the worst of them all. I'm given so many references since 2010 to 2024 because of the so called mistakes they made and none of them are fixed. The reason being that their mistakes increase debt for the consumer. I tried the ombudsman and the response from Coj to the ombudsman is that the case is resolved, but nothing was ever done on the case. Especially
0 replies
23 months ago
Big up to Rain for the excellent service
I had a problem with my billing and debit order date with Rain. I then asked for an explanation regarding the billing as well as changing my debit order date because I am receiving my Sassa payment from the 2nd to the 5th day of the month. This causes me to miss the debit order date of the 1st and the suspension of service. I sent the email in morning of 31 May 2024. In the afternoon of the same day I received a response. The billing was corrected and the debit order date moved from the 1st to the 15th day of the month. I call this excellent service!!! It's been a long time since I dealt with a and be happy with the results. Big up to Rain.
53 replies
23 months ago
Unprofessional and not caring for customers.
I bought a Naledi Chrome-Pullout kitchen mixer. The mixer was not in its original packaging. It was in different mixer's box and unsealed. It was like they took a mixer that is returned by an unhappy customer, threw it in another returned box and delivered it to me. No identification and or signature was required. The box cover opened when it was handed to me by the courier. I'm not so sure if it will work. I'm waiting for the plumber to install it for me.
0 replies
23 months ago
No use complaining to Ombudsman
I have a problem with city of Johannesburg (coj) I was made to pay account number 504766193 which was given to me by Coj. The account has my name and address. I paid this from 2007 to 2019. I then received a huge debt on account number 505269363. When I asked coj about this amount I was told account number 504766193 was closed in 2019 because it does not belong to me. It belongs to stand number 184RE and my stand number is 184. This is a semi attached house. I then asked coj to transfer all the money I paid to account number 504766193 to my correct account number 505269363. They told that they can see the payments I made, but they requested me to provide them with proof of payments. I showed them payment slips from Pic n Pay tills which are blank because of time. The ink wear off from the slips. I even told them that noone in their right mind can come to my house, take the coj invoice in my name and address and pay the account. Being a ******* department they refused to help. I reported the matter to Joburg ombudsman. I sent them copies of invoices with attached blank proof of payment and my reference number 8006146950 from coj. I was given a case number ocoj2400012006. A few days later I received a report back from the ombudsman stating that my case is closed and I must provide coj with proof of payment to coj. I wish there was another place I can get help from because I am a pensioner and can not afford an attorney.
0 replies
24 months ago
UIF under ANC government is worse than UIF under National Party government
We are told that it takes between 7-15 working days for payment to be processed. My case was logged on the 16 March 2024, today is the 18th April 2024, but I still have not received a payment. I went to 56 Main Street Johannesburg and person told me to wait for a sms. On the 13th another person told me the payment has been processed. That means they are not going to escalate the issue. I leave my place at 5:00 in the morning. We're told to be there a 6:00 because their system stop functioning at 8:00, only to be told to wait for the sms. The call centre is worse because the agent asks me all the questions to verify, they tell me what I already know. They tell me exactly what is reflecting on my login info. When I ask them for help escalate the case, they send me back to 56 Main Street because that's where I can get help. This is all I get from the call centre agents after holding for a long time and wasting my airtime. I understand the government is trying to create jobs but this is not on. I contributed for 22 years towards my UIF and I told I only be paid 3 years contributions back. The government is de*****ing me 19 years contributions and I still have to beg for the 3 years payment? I'm am 67 and lived under both National party and ANC government. This is worse than the apartheid government.
0 replies
35 months ago
Thanks to Natasha Johnson
A big thank you to Natasha Johnson Afrocentric Health administrator, for assisting me, first with my last salary payout and the information plus documents required by the department of labour to process my UIF application. I had a very bad service from Afrocentric Health payroll staff in 2019-2020. I had to involve FSCA to help me. was expecting the same experience this time as well. Natasha provide the best service one could ever imagine. A huge thank you again to her and may God bless her continually. Eldridge Ngcobo
53 replies
36 months ago
Eldridge Ngcobo
To Gretta Sokufudumala from the department of labour Marshalltown. It's not always that one finds someone with such a good heart at Government or municipal offices. You exceptionally good with people. People who are not intimidated by you loud voice but listen to your advice and your explanation, leave the office very happy and satisfied clients. I came to the office on Friday and Thomas gave me a bad service. He asked my employer to email him the missing information, which was sent at 12:30. I confirmed to him that the requested information is sent, but he told me he will help me he has logged out of his PC and will help me on Monday. The time was 12:50. I went back on Monday and he was absent from work. Had another lady to help me with the declaration but there was no one to help me with online application. Gretta Sokufudumala called me and assisted me. She was kind and generous with her time to make sure that I have the application fully completed. Thanks so much Gretta and may God bless you. You are a Star, keep shining!!!! Eldridge Ngcobo
0 replies
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
5 (50%)