L
Loshnee
Active since Jun 2023
8
Reviews
0
Industries
Reviews
8 reviews7 months ago
Unfair treatment
Telkom keeps suspending my line despite my account being up to date. It is paid on time and via a debit order. The customer service explained I needed to separate my billing due to having 2 separate products which was rectified yet my line gets suspended 3 months in a row. Come on Telkom sort your issues out as you have 1 very ****ed off customer who will take this up with the ombudsman and consumer protection
0 replies
11 months ago
Checkstar robs customers daily
This incident had occurred on the 10th May 2025. I had swiped my card for a purchase at the overport branch at 12.00pm the cashier did something quickly on the pc and stated my purchase was declined. I contacted the bank immediately and confirmed the purchase was successfully processed. Devrani approached the till and requested to swipe once more despite me proving that the purchase was successful, I comp**** as Devrani confirmed that the amount will be reversed and if not I would have to bring in a bank statement. On Monday another transaction was processed by checkstar for the same value at 4.09am verifying a 3rd amount deducted of the same value. Monday 12th May 2025 afternoon I had taken my bank statement to Checkstar overport which was received by Mumtaz to be given to Devrani the next day. I called in Tuesday morning requesting if information and documents was provided to headoffice. Devrani called back and confirmed she is handling query. Tuesday 13th May 2025 I received a partial refund. Wednesday I went in and was advised no feedback was available for the 3rd amount taken. I have been back and forth between Checkstar and my bank as my bank has confirmed that all 3 amounts of the same value were banked by Checkstar. I have provided documents and made efforts for all requests on my own dime. I just want my money refunded as Checkstar won't compensate me for running around using my petrol and alternative costing to sort this out. I'm not the 1st customer this has happened to and I won't be the last. The cashiers love committing ***** on the daily
0 replies
11 months ago
Capitec loves ***** and won't help
The incident occurred on the 10th May 2025 at 12pm. I shopped at Checkstar and my purchase came to the value of R462.11. My 1st transaction was declined due to the cashier however the money was successfully taken from my account. I contacted capitec immediately and they verified that the amount was deducted successfully. Checkstar then made me swipe again due to decline status and confirmed that amount will be reversed. I had already logged a query by this point with Capitec. On the 12th May 2025 at 4.09am the very same amount was *****ulently taken from my account which led me to immediately contacting Capitec to log a case of *****. Capitec states they will investigate but charge me for a dispute. The next day I get my refund from Checkstar for the 2nd amount taken. I follow up with Capitec for the 3rd *****ulent amount and now suddenly I'm logging a new query. Capitec has requested documents which I provided however every day the same query has to be logged as new. No one makes notes nor do they take ***** seriously. Then they state that the 3rd amount is legit. They don't even investigate logically, rationally and thoroughly but just provide random feedback. Which retail store is opened at 4am and why would I be shopping on a Monday between 3am and 4am. I requested my money be reversed immediately as that was all I has to run me to month end but capitec decides no they can't give me my own money back and log a new query once more. The service received from Capitec is poor and pathetic. I have been running back and forth since the 10th and my money is just in limbo. Capitec needs to retrain their customer care and ***** investigators as nothing ever gets done for the customer. My case is not the first and certainly will not be the last. It is not worth it banking with such an institution anymore. No one cares enough to help nor do they bother that you money is missing from their bank. They just want to get rid of customers with generic responses and hopes it goes away. I'm logging a ******** case against capitec. I wish I could give a negative 5 star rating. Worst bank ever.
116 replies
17 months ago
Uber *****sters
I want to give them a zero or negative rating, ****ing *****sters. They *******ly debited my account without me ordering or subscribing to their ****ty services. They always finding ways to ****ing eat your money. The biggest bull****ting service ever in the whole of SA ****ing *******. They don't provide contact details but state you must contact support. What ****ing support you bunch of lieing retards!!!! I want my money back and deactivate my account you ****ing idiots.
0 replies
19 months ago
Support South African companies
Absolutely wonderful services received. I placed an order for my device on the 22nd of this month and I received it today before 12. I'm so amazed at the efficiency and friendly staff. I was taken through the step by step process and was contacted through the whole order. I would proudly recommend our SA companies and Rentoza is at the top of my list. Local is definitely lekker. Well done Rentoza, keep up the fantastic work.
0 replies
19 months ago
Unifi SA always gives you an easy day
Unifi you guys are like family to me. Whenever I'm in need I know I can count on you guys. You have been there for me when I needed help with my wedding, when my baby was admitted in hospital, when I was stuck close to month end and most recent when my little girl went for her op. Unifi is reliable, quick and easy to work with. Never once did I encounter issues and your agents are super efficient and friendly. I always trust you guys to make life easy. ❤️💯✨
0 replies
25 months ago
Unifi Credit - Lauren K
Lauren K has been such an amazing person with assisting me for my query. She promised a call back once systems were back online and she kept to her. Now that is true caliber of a service consultant. She resolved my query with pleasing results. I would definitely recommend people to seek assistance from Lauren K as she is fantastic to deal with. Thank you Lauren for being so competent and working so diligently. You are a star
0 replies
34 months ago
Claude Damons was extremely helpful and friendly
Claude Damons was extremely helpful and friendly. He is knowledgeable and know how to work customer service
53 replies
Review Distribution
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4 (50%)
4 Star
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1 Star
4 (50%)