CN
Christa N
Active since Jun 2010
27
Reviews
0
Industries
Reviews
27 reviews41 months ago
Short term insurance
I received great service from Tawfeeq Saint
132 replies
79 months ago
Excellent Service
I would like to thank Kerianne Ogle form Momentum for her excellent service. She took care of my claim so quickly, well done and thanks for the trouble.
105 replies
81 months ago
Additional invoices to my account
I got a call from chubb saying I owe them +- R1300. I requested a statement of account and found the following additional invoices on my account: Please explain the following invoices / debits: 2016/04/04 R360.78 (there were a invoice on 01/04/2016 as well) 2017/05/08 R330.00 2018/10/01 R708.76 2018/10/11 R208.15 (I know Oct is the extra radio fee month, but why in total R916.91?????) 2019/05/01 R690.00 (normal monthly invoice was there on 2019/05/01) I requsted an explanation on 26 July, to date still no reply. How can chubb just add a R650 bill for no reason???
0 replies
91 months ago
Free alarm does not stop debit order after 3 year contract expired.
Why do the Free Alarm debit order still goes off???? 31 August 2018 30 September 2018 31 Oktober 2018 It was supposed to be stopped end of August as per email received from you dated 1 March 2018.
0 replies
93 months ago
Wrong email address and missing voucher
Good day, I have placed an order nr: SS ********** 04 I have received it, however there should be a voucher emailed to me. I did not get this email. It looks like my email address is wrong, because I cannot log into my account now. Please assist.
0 replies
97 months ago
Incorrect Statements
According to Chubb I still owe them a months premium, according to my calculation I am paid up to date. I have tried to sort this out with them, the lady just ignore everything I sent to her, and keeps on telling me I owe them money. I really have had it with them.
0 replies
99 months ago
Liberty policy backdated cancell
I have cancelled my life policy on 12 January 2018. Liberty informed that they need a cession Letter from FNB to cancel with immediate effect. I have bee struggling wit h FNB ever since to get this letter, I have the proof of email to show, this was not my fault. Finally, yesterday I received this letter, and sent it through to Liberty. Now Liberty want to cancel my policy with effect 28 Feb 2018. This is not acceptable. I have my new policy in place since 1 Feb 2018. I am not paying for 2 policies for Feb. Liberty must refund me with effect 1 Feb 2018 as per request on 12 Jan 2018.
105 replies
99 months ago
Cession Letter for cancellation of Life insurance
I am trying from 30 January 2018 to get a cession letter from FNB to move my life insurance from Liberty to Momentum. I have sent the documents through on multiple occasions, FNB just does not give this letter to me. Friday, 9th of February I called FNB to ask for this letter, Again sent everything through to a personal email address: ********** This lady told me 2 days. Tuesday, FNB sent me an email requesting the same documents again. This morning I called again, the lady told met a complaint was lodge on 9th, but it is still not resolved. What happened to 2 days??? At this moment I am paying 2 policies, because Liberty refuse to cancel it. Is FNB going to refund me the policy??? As this is clearly not my fault???
525 replies
105 months ago
sim swop after 5 days still not active
case number ********** 7 Can you please check the status of this case number? I did a simswop friday at a telkom store. they gave me this case nr and said the new sim should be active within a few hours. Still not active.
61 replies
105 months ago
Sim not active after simswop
I went to somerset mall telkom store to do a simswop. The system requested a credit vetting which they said was unusual. But it would only take a few hours then the new sim will be active. After more than 30hours it is still not active.
122 replies
Review Distribution
5 Star
3 (11.11111111111111%)
4 Star
0 (0%)
3 Star
1 (3.7037037037037037%)
2 Star
9 (33.333333333333336%)
1 Star
14 (51.851851851851855%)