Active since Sep 2023
Worst service I have ever had. Do not recommend. My sofa, promised to me on the 3 of November was delivered on the 21 Dec at 8pm. I had to phone and email daily and every day was told that it was on a truck.
Been with them for years and never had a problem. My roof recently blew off and it was dealt with very professionally.
STAY AWAY! My previous review was deleted. I paid for my goods on the 22 October and still nothing. Daily promises of the goods being on the truck and still no delivery. Countless e mails and phone calls and still nothing but LIES!!! Disgusting way to treat your customers. How is this company still in business. Mamelo, Thabang, Shakib, Lebohang, Victor, Marcus, Anton, Nick, Ntabeleng, Lelo. ALL ****S!!!
DISGUSTING SERVICE HAS LEFT ME SHATTERED! I placed an order and paid a delivery fee of over R2000.00 almost two months ago and still no delivery despite daily phone calls, emails and enquiries. I get told daily that the truck has left for Cape Town delivery. I even received whatsapps assuring me that its coming. And finally, they block my calls. I have no choice now but to open a case of ***** and report them to consumer protection. Even a Linkdn message to the director didn't help. How is this company allowed to operate??? I urge anyone in the same position to go to the police. Every person working there is in on it.
What a joke! Out of the blue, I receive an email with a rate hike from R630 to o R910!! My membership was supposed to stay on the old rate for another 6 months I get nothing for this increase! My husband and I have cancelled our memberships. When you try to call them, you hold for ages because nobody calls you back even when you send a request. I sincerely hope that Virgin gets a huge competitor in this country. They behave like this because they can, there is no competition why would they try to offer great service?
Service was super quick. Received my order in two days. No hassles.
Super fast and efficient service. Received my delivery within a working day.
My second purchase and super happy again. You wait for your parcel but its the amount of time that they declare on their website. Very happy with my purchase
Good Quality Good Service. Delivered when they said they would. When I sent a mail to follow up on my delivery, they responded immediately. You have to budget enough time for your delivery because it does take about 12 working days but that is stated on the website.
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