PB
Philip B
Active since Jul 2010
7
Reviews
0
Industries
Reviews
7 reviews15 months ago
Cancelling a Telkom line is impossible,
Surely there must be a legal obligation for a company to enable the cancellation of a contract. Having had a difficulty for well over a year, with many mails, they have still not done it and are now suing as I stopped paying the account. Customer service is pathetic and deliberately cumbersome so the public have to battle to get anything done. They should be brought into line, its unacceptable.
0 replies
15 months ago
Do not book at Royal Olympia Lodge & Safaris
This is an accommodation that was booked through Booking.com. It is based in Sunninghill, Gaugteng. The area is very nice with big and well kept homes. The pictures they advertise themselves with are a ***** and the place does not look anything like that. They represent a clean well maintained home, however the moment you arrive at the gate, you get a bad feeling. Driving thru the gate, instead of a Blue pool in the pictures, you get a dirty unkept garden, the house is in need of maintenance and crumbling, the rooms and linen have dirty feel to them. They are con artists and I have no doubt many people like me leaving before checking in. Attempts to contact them have been ignored and they have not refunded my payment. I left immediately after arriving and inspecting the place.
53 replies
21 months ago
Standard Bank is not a bank for SME's
Standard Bank are trying to convince SME's they are the bank to joint. As a business customer of 30 years and loyal to the bank, I have finally realised that they have no interest or clue about SME's. I have recently closed 6 of my business bank accounts with them. 30 Years of business, where they have profited handsomely, over 50 asset leases, a property purchase, numerous other services, which were good for a number of years and the bank did received all its money and had no losses, I was forced to close as I tried to negotiate a facility for the purchase of a property. I would be surprised if their credit vetting staff are qualified, they do not know how to read a balance sheet and have no clue how the SME's have to operate with all the rampant compliance issues they have to deal with. I am also not surprised they are being slaughtered in the press for security breaches and theft of money. My own experience was a huge breach of their data which I duly reported and found them to be ambivalent and extremely disinterested in the breach. It cost me in time and effort protecting myself from the breach but also trying to engage with them. Unfortunately my efforts to help them were not reciprocated and eventially forced me to change my banking partner. I do not recommend Standard Bank for any SME looking for a banking partner. You will get better understanding and support from other banks for an SME business.
275 replies
50 months ago
Non delivery of order
I placed an order on 17 Dec 2021 and am still waiting. The website allows login and review of orders, but support and other links are broken. I have placed over 12 orders over the years and had had a good experience. Please could they let us know whats happening. Not looking good right now.
0 replies
90 months ago
Bunch of thieves in sheeps clothing, but zero delivery
This company epitomises everything that is wrong with the morality in this world. 700% overcharge on something you are unaware of face value at time and 0 ZERO customer service. Purchased tickets in July for an event in December. Zero coms from them except the debit on my credit card. Had to follow up to find out whats happening, then find 700% markup on tickets. Please do not ever use them, there is no customer experience in the delivery of service and the markup is just a ripoff. Crooks
0 replies
98 months ago
Complete lack of customer service
We took out a URL management and hosting package many years ago and were set up with a interface called PLESK. We have been having problems with mails hosted through the profile and when we called in they said that PLESK was not supported any more. When asked why we were not informed or what do we do, we got an effective shrug of shoulders over the phone. Web Africa / Gridhost have to be the most unhelpful, customer service un-oriented thieves in the IT industry. They now want to increase the subscription to a product they don't support. PS I have given 1 star above because I had to click one, they do not deserve any.
53 replies
135 months ago
EAP Limits
A request was made to increase the EAP limit last month and it was arranged, but only temporary until end of last month. Now a further increase is requested but a permanent one. 2 emails later, 3 phone calls later just a whole lot of illogical and baseless comments.<br> No one at the bank can explain or justify why it is so difficult to increase the EAP limit on Electronic Banking.<br> If you don't have the money in the account, the bank will not let you pay it out.<br> Why now impose a further restriction that won't allow you to make payments using money you have because there is another blockage imposed by the bank.<br> A proper explanation from the bank would help but no one seems to understand why it is there and why it is imposed.<br> It is illogical and baseless to stop a client requesting a permanent increase to their monthly EAP limit.
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)