SJ
Suzanne J
Active since Oct 2023
8
Reviews
0
Industries
Reviews
8 reviews19 months ago
Best Real Estate agent in South Africa!
Integrity, Professionalism, Enthusiasm and above all the utmost Tenacity to find a buyer describe Sue de Klerk of Jawitz Properties to a tee. Sue has gone above and beyond to sell our house in an extremely sluggish market and always with a calm, positive joyfulness that gave us confidence. She has continued, from the goodness of her heart, to provide assistance in after sales care and advice not only to us but also to the buyer of our home. We have never, in all the homes we have sold, met an agent would go that extra mile! Being elderly and having no family nearby to help, my husband and I have felt secure in the knowledge that Sue has had our best interests at heart. Her guidance and support along this sales journey has been exceptional. We cannot thank her enough. The stars truely aligned in the heavens when we signed Sue de Klerk as our estate agent.
53 replies
23 months ago
Excellent service.
This company has given us excellent service. Special thanks must go to the owner Marc who has done every thing he could and gone above and beyond to get our car fixed. Unfortunately any delays have been all for the account of Mazda spare parts who have sent the incorrect car roof twice, holding up our repair by over 6 months!
0 replies
23 months ago
Very dissatisfied.
Re Carleswald Health.-Worx: very dissatisfied. I checked the website for Saturday hours and noted the surgery was open til 2pm. I phoned at 7:45 Pam on Saturday morning for an appointment to see a doctor. Was told the earliest appointment was 1:30pm. I had no problem with that. I received an sms confirmation of the appointment. However when I arrived for my appointment I was advised by the receptionist that because the appointment was “After hours and that between 1pm and 2pm there will be an additional fee of over R450” At no time whilst making the appointment was I told that 1:30pm would incur an additional charge. The website certainly did not stipulate that between 1pm and 2pm on a Saturday there would be an additional charge. We asked the receptionist to check with the Dr on duty (Dr Barnabas). The receptionist reported back from the Dr that it was company policy. I would have looked for another doctor surgery to visit if I had been told of the surcharge when I was given the appointment time. Based on the fact that hidden charges are not clearly advertised on the website or provided at time of booking , I will not be returning. These are the hours as seen on the website: Operating Hours Monday to Friday – 07:00 to 18:00 Saturday & Sunday – 07:00 to 14:00 Public Holidays – 07:00 – 14:00
0 replies
24 months ago
Nightmare parts service
I would give ZERO rating if I could. Appalling customer service. The CEO Mr Craig Roberts is probably blissfully unaware of this aspect of his company. In November 2023 our Mazda CX5 sustained severe hail damage. A new roof was required. Twice Mazda sent the wrong roof and it was shown that it was an error caused by Mazda and not the panelbeater. Now we wait for a third time and are told that although it will arrive 15 May they will not send it straight to us because they are changing facilities. We MIGHT have the roof by the VERY END OF MAY. (We can only hope that that this time it will be the correct roof) My husband is 77. We only have this one car. It has been very, very difficult for us having our car languishing at the panel beater all these months. It would appear to us that everyone we have dealt with just passes the buck “it’s not their problem” I’ve rung Mazda customer care and spoken with someone who would not put me through to a supervisor. I was left feeling that phoning customer care was a useless endeavour and that my complaint would just be ignored. I’ve phoned “Paula” who has something to do with tracking the Mazda orders and all she could say was ‘the warehouses are changing and your part might be released on the 27th or 28th May”. We, our panel beater and our Discovery insure agent have had frustration after frustration with Mazda South Africa and the repeated errors in ordering a car roof. If I had to sum up the my experience with Mazda South Africa I think if the words Disinterested and Indifferent.
0 replies
25 months ago
Very very poor customer service!
Frustrating to try and deal with! We want to sell our car but the call Center is impossible to deal with. After being kept on hold and being forced to listen to their self adverti*****ts and then finally reach a real person then the calls drop out. No one phones back ( even though 2 operators had taken our phone number) We have no confirmation that anyone will turn up to review our car. The web site is questions go on for ever. We just need decent customer service! This company is obviously too busy to care about the individual seller. Everyone says “phone We Buy Cars” but they have no idea that doing so is a monumental mountain to climb.
53 replies
27 months ago
What a wonderful, ethical company!
<div>My elderly husband recently had cause to go to Sennheiser at Midrand. His Sennheiser blue tooth headphones which we thought had stopped working were left to be assessed and adjusted. The service was courteous and efficient. The problem turned out to be a minor issue which was quickly fixed and although the Warrenty had expired, there was no charge. We were so appreciative of such good, old fashioned service.<br><br>The receptionist Annette was a delight to deal with, so helpful and so obliging. She is very knowledgeable on the Sennheiser products and was able to give some valuable advice on preserving the life of the rechargeable batteries.</div>
0 replies
29 months ago
Five star service!
Praise for Skoert! I ordered a 3 unit Skoert on line. Two of the units had a fault (which can happen to any company). I emailed Skoert and received replacement units in less than a day. Brilliant after sales service. I am happy to report that the replacement units are merrily wizzing away and I can now happily gift them for Christmas.
0 replies
30 months ago
All companies should look to Virbac as the gold standard in customer care.
Absolutely amazing customer care. I needed to update my dog’s microchip details. Contacted Virbac via their online contact details. Within 5 minutes I had received confirmation of the updated details, including an updated microchip form to download for my records.
131 replies
Review Distribution
5 Star
5 (62.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
2 (25%)