TM
Thabang M
Active since Oct 2023
6
Reviews
0
Industries
Reviews
6 reviews10 months ago
Very Disrespectful and Unwelcoming Experience at Haval Rustenburg
I visited the Haval dealership in Rustenburg this afternoon around 16:00 and was deeply disappointed by the service I received. When I walked in, none of the staff acknowledged me or offered assistance, despite several people being visibly present. I walked around the floor by myself and eventually sat in one of the Haval Jolion vehicles to get a feel for the interior something any interested customer might do. A white male salesperson who I believe is named Jacque, based on a name tag I saw in one of the glass window offices and as he was the only visible male staff member matching the name approached and knocked on the window. After I stepped out, he asked why I was sitting in the car. I told him I was just feeling it out and then asked about the price range. He told me the cars range from R370,000 to R417,000 and when I asked what the difference was between the base and top model, he said things like sunroof, more power, etc. But then, quite dismissively, he said he found it “weird” that I came in, sat in the car, and asked what he called “obvious” questions. I explained to him that I was not expected to know the specs offhand and that I was genuinely there to inquire about trading in my wife’s Chery Tiggo 4Pro. But he continued to make me feel uncomfortable and suspicious, as if I had no right to be there or was wasting his time. At that point, I felt so disrespected that I decided to leave. He didn’t try to assist me further, he simply moved on to another customer. This was by far the worst dealership experience I’ve had. I walked in with genuine interest and left feeling judged, unwelcome, and humiliated. Based on this experience, I will not return to Haval Rustenburg and cannot recommend them to anyone who expects to be treated with dignity and professionalism.
0 replies
11 months ago
My discovery car ins...
My discovery car insurance canceling gave me a lot of run around, the call center agent from discovery insure told me that I called the wrong department and instead of transferring my call they gave me an incorrect number to call, (Discovery health number) and when I called back Discovery insure the second call center agent told me that there is a dedicated department for cancelations and he was transferring me from there, I stayed on the call whilst being transferred until I hung up, so I felt that I had to jump too many hoops to get my car cancelled with discovery.
2 replies
11 months ago
King Price has not let me down so far, although I never had any claim experience with them, but I had to leave due to personal reasons
King Price has not let me down so far, although I never had any claim experience with them, but I had to leave due to personal reasons. I was assisted by Gontse Matjeni , who first did all in her power to persuade me to stay with Kings Price. She offered me a discount. But I told her I am not leaving because of the price, where I am moving my insurance, I have a personal broker, she then suggested that they appoint a broker for me, and still keep the discounted price on my vehicle. Here, to be honest, I was almost persuaded, but because my mind was already made up, she let me go and appreciated that a lot. Whereas with canceling my discovery insurance I got a lot of run around.
1 reply
22 months ago
MTN ****med me by reducing my data allocation and kept my payment the same
MTN sold me a data Deal which came to an end in Nov 2022. I didn't renew the contract or cancel it so they moved the contract to a month to month. They debited me in December 2022 and January 2023 but they did not load the data for January. I called them in January 2023 to ask to cancel the contract since I was debited but did not receive the data. They first moved me from pillar to post when they had to reimburse me, being transferred from one department to the other (Retentions, billing, contracts) They then offered me a consolation of 300GB of ANYTIME Data for R299. I took the deal because it looked good. From January 2023 when they have been loading 300 GB anytime until of late when they decided to reduce the data without my knowledge. I have just realiased that the 300GB anytime that I used to get has now being reduced to 150 GB anytime and 150 GB Night data. I have never signed up for a contract that splits data between day and night and will never agree to it. I called MTN Contracts, they referred me to Retentions to fix the issue, retentions referred me to the ***** department to investigate what happened. ***** department referred me to billing since my case did not meet the ***** defination. The billing department sent me back to Retentions since the mistake was done by retentions. The retentions acknowledged that indeed initially my contract was on 300GB anytime and not sure why it was later split, They then referred me to allocations for them to fix my allocation. The allocations people said they can only assist with changing debit order dates and not the allocation of data. They transferred me back to Retentions and the retentions person after hearing my story just put me on hold and left me like that. I found this to be very unprofessional for a valid complaint. I wish I never renewed my data deal with MTN. When I asked them to cancel it. They want to charge me early cancellation. Kore there's nothing I can do. I just have to enjoy being ********** daylight and it hurts. Why is MTN doing this to its customers?
0 replies
23 months ago
*I bought JBL Tune510 headsets at an affordable price* I had the best experience when I went in the purchase headseats
*I bought JBL Tune510 headsets at an affordable price* I had the best experience when I went in the purchase headseats. They didn’t have them in store but they ordered them from another store. When I went back there’s a gentleman who did not want to help me because I didn’t have the physical slip but Palesa came saw the slip that had been emailed to me. I was helped by Palesa when I struggled to connect the headsets to my laptop. I took my laptop to the shop with the headset and walla I am now happy. Thank you guys
0 replies
32 months ago
ITEM NOT DELIVERED BUT STATUS CHANGED TO DELIVERED
I placed an order which needed to be sent to a family member in another town. Takealot delivery team changed the status on my delivery without delivering the item. I called takealot to make them aware that my family member had not recived the item. They since have been sending me emails there's a long trail of email where they keep asking me if someone did not receive the item on our behalf and I keep making them aware that I would not know because the courier people did not come to our home. To date and now we are on the third week they still insist that the parcel was delivered, and they do not have any regard for my feelings or my opinion. I wish they could refund my money.
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)