JB
Jaco B
Active since Jul 2010
13
Reviews
0
Industries
Reviews
13 reviews44 months ago
FNB Doesn't want your business
I've tried to open a bank account for a company with R15m turnover and to invest R43m, but I do not get satisfactory feedback. I hope one of the Directors see this, to realize how much money you're loosing due to your staff's incompetence.
266 replies
50 months ago
How hard can DSTV make it for you to become a customer
My brother used to pay for our parent's DSTV, and now I'm offering to pay for it. I have an account, I just need to transfer the decoder to my name. I've never seen a business who makes it so difficult for customers to sign up. It's been three days, four emails and three phone calls. The staff is extremely rude and no progress was made so far. I've suggested NetFlix, t would be much easier! Wake up DSTV, you're in a dying industry and your poor service delivery will make it happen faster!
106 replies
52 months ago
FNB Business is a liability for your business
1. I've made a payment on 15 Nov, but I was informed the account doesn't exist. After numerous attempts, I got an email on 29 November from FNB stating: "Please advise if a refund should be processed." I still didn't receive my money. 2. On 18 Dec, all my business cards was cancelled by FNB. They apologised for their mistake, but three weeks later and after 9 emails, I'm still without a replacement card, making it very difficult to conduct business. FNB is a disappointment! I've submitted three complaints online, but none of them received any response.
159 replies
60 months ago
Failure after high expectations
I've ordered four printing jobs. One was never delivered after a month and ons was printed incorrectly. I've tried to discuss this with them by sending 12 emails and making 6 phone calls. There is never a manager available, and the owner is overseas!
53 replies
63 months ago
Open a case with the police - Let's stop these crooks
It's true, this is a scam, and I fell for it. We can not let these people continue to scam others. If you've paid this company any money and never received what you've paid for, then you need to open a case at your nearest police station. I have a case number, and I would like to link all other cases against this company. Please email your case number to jaco@villaafrica.co.za
0 replies
68 months ago
Don't buy a complex which uses Impact Meters
This company clearly have a monopoly. If your complex is using this company for their meters, go for another complex. This is one of the worst companies I ever dealt with.
0 replies
71 months ago
Never provide this company with any of your personal details - They will sell it!
After responding to an offer they advertise from MTN (Which I later realized never existing and which was used as clickbait) I started to get phone call from various companies. Its been less than 48 hours, and 6 completely unrelated companies called me for offers. I made them aware of the Popi act which came into effect on 1 July, but they didn't respond. This "phone"company also don't have any phone number where you can call them to tell them they should stop selling your personal information to third parties, because its illegal!
56 replies
72 months ago
The Covid19 pandemic showed the real colours of FNB. Think twice before you bank with them.
I've been a client of FNB for more than 10 years with four personal and four business accounts on my profile with an annual turnover of almost R20m. I have no debt and my assets are valued at more than R40m. I've had a cash balance in my FNB accounts of more than R700K for the past 3 years. I've been paying FNB over R20K per month in service fee and Merchsant Services. Then came the Corona pandemic... When I enquired about the written offers they send me for an overdraft of R850K for the one business and R450K for the other business, they told me it was withdrawn (even though I recieved the last offer only three days before). I had to apply for an overdraft, which I did, together with 8 other applications with 7 staff members over the past 8 weeks, including SAFT. I did't get a single response! I've called and emailed, but each time I'm told another person is dealing with it. If FNB decides not to make funding availale, the least they could do is tell me why. I've made a mistake to think that my bank will stick with me when things get tough. I've heard from other businesses how they got support from their bank, and got a good offer from Standard Bank. I will take my R20m turnover and R20K fees to them, and I will encourage my staff to move as well. I don't think anybody at FNB will even realize that they have to get 50 new clients to make up for me and and my staff.
210 replies
78 months ago
Unable to make a because of FNB Forex Incompetence
R1m is paid into my account each month, but I had to refund my client in Botswana R6600. I told them it will be done in three days after I captured the payment online. Its been a week, and there's no progress with processing the payment. I've send two complaint letters and eventually spoke with a person who requested the credit card statement. After taking two days to open it, the still request some information. I'm dealing with incompetence at FNB Forex, because I asked them to state what exactly they need, which they are unable to tell me. Be warned, the service at FNB deteriorated which will effect your business, because you might not be able to make a small refund when your client request it.
210 replies
99 months ago
Fibre disconnected after 7 months and Afrihost is unable to connect it again
I transferred my Fibre from WebAfrica to Afrihost, but Afrihost never transferred the line. When WebAfrica suspended the line, Afrihost was unable to provide the service I've been paying them to deliver. After two weeks, the only response I get is that the matter was escalated... This was a big mistake moving the service to Afrihost!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
11 (84.61538461538461%)