Active since Aug 2010
Capital Legacy is pathetic. I had a policy with them which I canceled and now they can't stop emailing me asking to reactivate my policy. How many times do I have to say no, and swear and make a scene before they realize I DON'T WANT TO RENEW MY POLICY!!! It has been at least a year and they are still emailing at least once very two weeks aaking if they can reactivate. If you are desperate for money go bug someone else, juat leave me alone and delete my details. I regret ever making contact with Capital legacy and am advising everyone I know to dodge Capital legacy.
Pathetic excuse for a company that doesn't give a flying **** about tenants. Moved out of a house that we took really well care, only outstanding points that we didn't address was the crafting room that needed repainting and the ****s and swimming pool that was green due to mass amount of rain. To fix this they get a single quote for R6250 and decide to deduct this from the deposit I paid. Where in your life have you ever seen this? It won't even cost you a third of that to fix it. Yes there are other points in the house that was reported 8 months ago and wasn't fixed but they can't cost me for that. The agent Frank Boonzaier is also getting paid R570 for an after inspection. He is also the one that promised me the repairs will be quite affordable. Quote affordable my behind. I want the R6250 back then I will use not even a third of it and get the place sorted for you Vision Properties as this is unacceptable and if not addressed I will take legal action against you.
I've found my experience with National Debt Management so far to be very lacking at best. They phone you and are very friendly and eager to help you, however once you've submitted the required documents and accepted their debit order things start going down hill. You need to practically beg them to get your documents form them as when you ask them politely for it you just get "I will respond to you today" Though when today actually is they fail to clarify. Then when you get your documents it is a complete mess with incorrect amounts, addresses, place of work, contract details to name a few. O and no where does it state how ling your agreement with them is. When you ask them they just respond "But that is what is your information at the credit bureau" Can't you realize by yourselves that it is physically impossible for a person to stay in a postal box address?? O and apparently your details will never feature so they are not that important. Not even a month with them and I'm already getting the feeling I'm going to be regretting accepting their help...
So this is a follow up on my previous **** rating of Cell C. So after my complaint on HelloPeter Cell C phoned me and stated the problem is with billing, where it has been for the past 2 weeks, and that admin has responded and it is in dispute cause they need to reach the person whom installed my router. How it can take 2 weeks to make a phone call to a person is beyond me but anyway. My problem now is this: Cell C know about the issue, they know about the dispute it is even listed on their system but still they go and deduct the money for the fiber from 25th to 31st August from my account... What on earth is wrong with you Cell C??? How long does it take to contact one of your own people and why deduct money when you know it has been in a dispute for more than 2 weeks?? I'm really starting to doubt Cell C's capabilities to do handle customer complaints and enforcing good business practices. Return my money Cell C cause you are in the wrong.
So I installed a fiber line to my home and got a Fiber router contract from Cell C. Router was brought to my home on the 31st of August at 18h00 and installed so all good and well, but when I got my bill I'm charged for Fiber use from the 25th to the 31st of August which doesn't make sense as I didn't have a router. Then I phoned customer care on the 17th of September, was eventually redirected to billing and they opened a dispute on the amount and stated I will get feedback in 48 hours.... yeh... On the 24th of September I phoned them again but the customer care numbers doesn't work so sent an email and they phoned me back. They stated they will raise the concern will their billing department and I will get feedback within 48 hours even after I told them I have been waiting a week for there 48 hours to pass... Today is the 30 of September and I am still waiting on feedback on my dispute. Can someone please tell me how long Cell C's 48 hours are cause I taught they make use of the standard time system but obviously their 48 hours is longer than 14 days (336 normal hours)???????
Very disappointed in their service. Waiting for a parcel that was supposed to be delivered today between 9h00 and 17h00. Phoned the customer care, got dropped twice after holding on for more than 25 minutes and 3rd time I was promised the parcel will be delivered today. Well it is now almost 20h00 so I don't know when their today is exactly... Guess I should have asked that they specify which today they were talking about. Problem now is we arranged for someone to be at home to receive the parcel today and now that it didn't come there won't be a viable person to receive the parcel tomorrow... How fun is that? Thank you for giving me a headache RAM, like I needed it at this time...
I experienced a case of fraud on the 5th of April and phoned it in and was told to go to my nearest branch to open up a case which in my case was the Sunninghill branch. I went on the 5th and was helped by the female consultant whom needed assistance to open up the fraud case so she took my details and said she would phone me later with the case number. Friday I went to collect my new card and wanted to see her but she was busy with a client. She send me a message via one of her co workers that she will call me Friday to give me the case number yet when I asked the person whom assisted me to check on the system there was no fraud case listed under my name on the system and Friday went without a phone call.<br> <br> Can anyone please tell me what is going on cause there was money taken out of my account without my permission and it seems that ABSA doesn't give a damn about it.
I took out a extended service plan with them but then decided not to continue with it within the 30 day grace period. Because their website is so damn near impossible to navigate I ended up emailing their complaints department and asking them to cancel my service plan seeing as no moneys have been paid yet and I'm still in my grace period. Lo and behold there runs their first debit order more than a week after I gave a cancellation notice on their website. Why do they even bother given you a grace period if they are only going to do what they want? I want this extended service plan cancelled and my money back, thank you. End of discussion.
They should add another button on hello peter for totally pi##ed off but anyways.<br> <br> I bumped my car in the beginning of March and phoned King Price to report the incident and to get my car fixed. They instructed me to take my car to auto magic for a quote and that they will contact me every third day to keep me up to date with status of my claim. Took my car to auto magic in Sandton and after two days they got back to me stating they can't assist me. As for King Price... well let's just say I haven't heard from them since I reported the claim.<br> <br> I've tried to contact King Price via phone then I get sent to various departments and then just cut off and have send numerous emails to their customer care asking what I should do, is the claim still active, must I take my car for additional quotes but no response.<br> <br> Seems King Prince is only interested in your money but when it comes to service they fail terribly but then I guess it is expected if you look at their rating on the Hello Peter website. <br>
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