PS
Phetheni S
Active since Aug 2010
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Unable to get through to Overdraft Contact Centre for incomplete cancellation
I have called I needed to get to overdraft since i cancelled my overdraft but they still charging me fees I called 3 times after holding for a while 1st lady i spoke to i didn't get her name the 2nd lady was Wandile and Lastly Lesedi when i asked her to rather drop them an email for a callback she advised that its not possible to do that therefore I am reaching out here as my last resort Thanks..I may be contacted on 0813144515
0 replies
2 months ago
Extremely Bad Service Shoprite Lakeview Junction before Maponya Mall
Went to Shoprite DHLAMINI JUNCTION /Lakeview Junction before Maponya Mall Soweto Yayiboooo guys the service at this Shoprite bad from not getting water refill the final straw was the money market there was 1 person working there who was very slow and while waited in the queue i went inside to refill water in the meantime only to find that water was finished and there was proper communication whatsoever on when it can be expected then went back to that slow queue when I asked her as to why is she the only person assisting cause we have been waiting for long she is also on training and there's usually 1 person there they relive each other which was surprising as to why don't they monitor the queue and work as a Team what is the Manager Mr M Maumela or even supervisor doing because lastly after waiting that long I was told that Ticket's are finished I get that but why didn't they notify the Securities at the door since they are next to that queue which goes to the Money Market to bring awareness to the customer's like myself that Derby tickets are finished when i advised the lady to inform them she didn't want to do that I guess because she didn't care while I was there another guy who has also been waiting in the queue came to also inquire & I told her that you see announcing could have helped cause we have been standing on the same queue that's not fair because we have been waiting that long for nothing only then she notified the security guy because I insisted she was bored can we please get proper service guys It took close to an hour to get that bad service Come on Guys you can learn a thing or 2 from Clicks same junction cause after that I quickly went there & it was an in and out and they had the willingness to help more than anything and were very friendly Clicks Lakeview Junction Keep up the Good Work.....
0 replies
7 months ago
Exceptional service........
I recommended the Hotel to my mom because I have been there before and was avoiding too much admin in terms of proximity of other places we were there for her 70th Birthday & Wow I don't regret it at all she even asked me about "how to go about giving complement" . The first great experience was received before even getting to the venue through booking being assisted by Sibu Langa who even took note of the reason for the visit and when we walked in our room on the 23rd Aug 2025 we were welcomed by Birthday card plus ,Sweets & a Bottle of Non alcoholic wine This was a surprise to even me I wasn't expecting it all... It was great throughout our stay and everyone was friendly & welcoming from getting off the car there was a gentleman who helped us with our bags ,front desk staff, Safekeeping staff, Restaurant staff and and and it was such a lovey experience yet again to me and to Birthday Granny she can't stop talking about her visit to EThekwini and how Special it was great memories indeed this was the Best decision ever Thank you soooooooooo Much Garden court South Beach Durban & Staff you Rock @Sibu Langa iNkosi ikubusise Ntombi its a pity that when enquired as I wished to see you in person I was advised that you work in different office.
0 replies
12 months ago
I would like to writ...
I would like to write a review about Auto & General I was assisted by Ms Nobuhle Khoza even though I was reviewing my cover the service received was seamless and the explanation received plus questions and answers I am happy thank you so much for having people of such calibre in the client service role well done 👏 with such consultant we stick around even if we wanted to go....
58 replies
21 months ago
Exceptional Service by Rahaba Cell C Cresta Mall In Feb 2024
I have been meaning to write this review for a very long time and actually glad that finally I am writing it. In February 2024 my car was broken into around 5:15 am while I was in the GYM at Maponya Mall it was on a Wednesday. My valuable items were ****** including my cell phone which then lead to having to blocking of the devices in order to assist with the case number. I had to go back to the Mall Maponya Cell C upon the shop being opened around 10am to block and do sim swap I was only assisted with blocking of the sim card after it being a mission the young man light in complexion was rather not interested and bored and told me that it wont be possible to retrieve my old numbers for sim swap because I never transacted much . On Sat I then decided to go to Cresta Mall and the lady who welcomed me with a smile and friendliness was Ausi Rahaba she helped me with retrieving my numbers back and managed to do sim swap I couldn't believe it after what I was told at Maponya Mall . This made me question a lot in terms of maturity and location because I wasn't assisted where the unfortunate event transpired but assisted without hustles at Cresta Mall. Therefore Thank You so much Ausi Rahaba on the day she assisted me I didn't save her name but after 2 months I went to Cresta with my daughter and walked in the store to Thank her again and took her name but still forgot it now last week it hit me again and I called the store just to get her name and they told me hence now I am writing this review we need more client facing to be of such Caliber this lady assisted me with warmth besides buying or getting a sale and she didn't even know what I went through to loose the sim Card .Young man at Maponya Mall I hope that you can be sent to Cresta Mall to learn a thing or 2 ..
56 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
0 (0%)