FD
Fabio M
Active since Aug 2010
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Out for delivery means nothing to SLOWWAY Couriers
Pathetic service! Courier driver could not give me the courtesy of a few minutes waiting while i tried to get out of the shower as they always pitch up at the most inconvenient time and rescheduled my delivery. I sat the entire day yesterday again waiting for the parcel, 2 phone calls also to Fastway with the assurance that its out for delivery and NOTHING. Now on day 3 of waiting and a chat to an agent via whatsapp and website only to get an "apology" from Beverley and a "i will contact the driver" vs the agent on whatsapp who didn't even give me their name after i asked for it. Fastway seems to be really poor in service delivery these days - i would swear you were a state owned enterprise. Really disgusted with the service or better yet lack thereof.
0 replies
5 months ago
So much for Tracking a ****** Car
Worst Service ever received...Tested my tracker to see how the response time is and ABSOLUTE FAIL!! The phone barely rang before i could answer it cut off and i received an sms alert that the tracker was triggered. I drove all the way home and NO follow up call or recovery vehicle. You request a call back from HO and no call back comes. The whatsapp help line is a JOKE!!! Every person you interact with does not tell you who you are dealing with and to date my complaint has been written off as "well whatever" attitude. If this was a real time situation my vehicle would be gone. I highly don't recommend Cartrack. Perhaps if the staff stopped complaining to the news media about having to take the stairs at their new Rosebank HO and did some work i would actually feel like a valued client, which i don't presently.
213 replies
8 months ago
Repair Shop that doesn't both to answer or return calls
Why on earth do you have a contact number +27 87 289 9972 when all it does is ring and then give the same script of all agents are busy leave a message. I called and left a message on the 14th of August 2025 and nobody has bothered to call me back. I have left yet another message today. I find it absolutely baffling that you don't have enough agents to assist at the massive Vodaworld repair shop. How is one supposed to get their phone fixed if this is the pathetic level of service you offer.
53 replies
16 months ago
Puma New Market useless staff and remember to ask for a gift receipt
Worst experience ever with Puma outlet store New Market Alberton. Tried to return a t-shirt with tag on I received as a Christmas gift and wanted to exchange it for another style, was willing to pay in any difference. Told security and a staff member I don't have the receipt as it is a gift and was told no problem. When the person who can authoriser exchanges came back from the toilet she now says she can't do an exchange without a receipt. I said it was a gift then she pipes up with attitude and says then the person who bought it for me should've asked for a gift receipt as if that's a option because I have never heard any puma store cashier ask me if I want a gift receipt. Now Thandeka starts asking stupid questions like when did the person come and buy it and how much did they spend...why must I now offend the person gifting me a top with all these questions to look rude. I have never received such bad service from your stores as I have at New Market, staff chatting in their own language, attitude, poor training and utter bad manners and just pure unhelpfulness. Madam Thandeka could've been less bothered to make a simple exchange. One would assume your store is in financial difficulties or your system can't handle a simple exchange. I contacted customer service via email which was just as useless and sends me a link to exchange policy and the link doesn't even work. Seriously pathetic and puma will be loosing my business and I will be warning people not to purchase anything without a gift receipt because clearly your staff have not been trained to offer this. Disgusted with Puma New Market...worst run store ever!
0 replies
17 months ago
ADT Accounts Department is useless from Head Office to Branch
It seems that the Alberton (Meyersdal) branch can't function properly when it comes to accounts department. I had a mission taking over my late fathers account with countless issues to have them finally resolved after contacting Hello Peter...yet here we are again as now i have an outstanding amount which the accounts dept at Meyersdal emailed me to state that they will override the amount due and issue a credit against the amount as the account is in fact up to date. Only to receive an sms that i'm being handed over to LGR inc for the same amount from Septemeber that was supposed to be rectified. I find it unbeleivable that this was not done and over 2 months later i'm dealing with this issue. Along with this the accounts department can't seem to send out monthly statements. Only when i call/email or complain do i get a statement and then its once off again. I have very little faith in the management of the branch and with the isses of the past 4 months i will be cancelling the service or lack there of. Patheic that one has to leave a Hello Peter review in order to get HO to sort things out.
112 replies
19 months ago
Burger King Comaro Crossing the new McDonald's in ice cream machines broken
Burger King Comaro Crossing branch is poorly run. I have posted 3 reviews on Google and the manager couldn't be bothered to acknowledge or reply. It is the 3rd time we have pulled into the drive through for an ice cream dessert only to be told the ice cream machine is not working. This leads to irritation that I am now stuck in the drive through que because of poor design that one cannot just pull out and leave, which means I waste petrol waiting to exit the que. When you ask the staff why don't you put up a sign to allow customer to miss the drive through frustration it's a reply of eish, sorry and you tell them to forward the message to the manager and typical to nature they don't bother to do a damn thing. Another issue is that this branch is strictly haalal whereas I have to drive an extra 10/15mins to another branch which atleast is dual operated. Why is this not standard practice of all branches. Burger King is becoming the second McDonald's when it comes to the ice cream machine. Please sort out your franchisee and franchise manager as Comaro Branch is appuauling from staff unfriendliness to non acknowledgement managers.
0 replies
19 months ago
Jobduck.com - MORE LIKE JOBDUCK.CON
Come across Job duck.com recruiting remote online jobs...i suggest you steer clear. There must be something fishy happening in Honduras where this company is based. They hook you with the hope of landing a remote position with international US attorney firms and put you through an extremely ridiculous week of "duck university" where you do atleast get paid a $100 dollars but after that you get pulled along with weekly messages saying they are trying to get you linked to a prospective employer and after about 2 months they ditch you to a once a month follow up if you are lucky. I can't quiet seem to figure out the con but definitely something is dodge. I'd say do it just for the $100 but again it leaves me wondering where my personal information has ended up for this cost. It definitely gives pyramid scheme vibes. Many of the people I "trained" with during that week have not been given any jobs and we are now going for the 4th month with no actual feedback. I can't even find a Google review tab where to rate them. Just a precaution to South Africans.
0 replies
21 months ago
No Accountants Department to be found...
ADT Fidelity Security Group is absolutley pathetic when it comes to their "virtually non existent" accounts department. No matter who you contact or speak too including an in oerson sales rep i cant seem to get someone from accounts to issue me statements nor update my banking details and as for the useless customer relations Co-ordinator Emmanuel Malaka who doesn't seem to understand emails and doesn't bother to reply which shows a bad attitude its overall DISGUSTING Service i'm receiving. A 1 star isn't even deserving. As for your sales rep telling me that the reason we don't have patrol cars based in our area is because it is a high crime area made me sick to my stomach considering you are a security company and we pay for this service. Our small suburb have gone mainly to ADT so as to have the numbers for more patrol vehicles...perhaps if i told them what your stance is maybe we should look elsewhere. Just disgusting service and attitude from ADT. You can take your contract and stick it if you think you are going to tie me up with such **** service i'll go back to the devil i know.
53 replies
21 months ago
OUTsurance Agent Sherwyn for the WIN!
Received the annual notice of increase to our policy and as usual I call with dread in order to attempt a rerate for better premiums, I have had the odd agent give me upheaval but not this time...Sherwyn Eckersley was amazing! He understood what I needed, patiently assessed our portfolio and walked me through the changes and superseded my expectations with saving me a few good rands which let's face it in this country and economy even R1 is better than nothing. We have been with OUTsurance 24 years and yes there have been times when I think that's it, I'm pulling my portfolio and look elsewhere BUT it's when you get people who understand your needs and go the extra mile that makes you reconsider! OUTsurance is lucky to have an agent like Sherwyn and I suggest he gets the recognition he deserves.
56 replies
29 months ago
Crazy Plastics franchise owned ****
Branches are a **** as they seem to be individual franchise owner operated. Purchased a bin from the Glen who had to ask boksburg for the color I wanted. The useless staff at boksburg sent a broken bin and was not picked up by the Glen branch. I tried to exchange at Bedford center branch only to be greeted ot lack there of by 2 salty miserable cashiers. After asking to exchange the bin with proof of my receipt the useless manageress Niki who should not be in management says they can't help me because their branch is independently owned. Nowhere is this stated on til slip or store fronts. I was told to go back to the Glen for help. Please be warned of this franchise ****. Their ratings suck at the store on Google review and I understand why. Pathetic staff from top to bottom. I will not be supporting them ever again. Franchise owner should sort this BS out because it violates the consumer act.
0 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
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3 Star
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2 Star
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1 Star
10 (90.9090909090909%)