KF
Kylie F
Active since Jan 2024
6
Reviews
0
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Reviews
6 reviews3 months ago
Daylight ******* for Impaq Homeschoolers
Besides giving Grade 10 Homeschool students access to the OLP for their eBooks', old class recordings and task/test/exam downloads, what exactly are parents paying over R20 000.00 (per child) for? Because everywhere I have read on the OLP, says we have to pay an external Impaq assessor to mark everything and pay an external invigilator for tests/exams and pay Optimi Plus R450 per PAT/Oral. This is daylight ******* if you do nothing for the kids but supply above mentioned at the beginning of the year. Then the rest of the year, Impaq does nothing. The OLP generates the reports after parents pay external sources to mark and parents are responsible to type in the marks. So what exactly do you do for homeschoolers for R20000+? And on top of that, I'm still waiting for replies on emails I sent last week...
56 replies
7 months ago
Daylight ******s!!!!
If I could give a 0 rating, I would. I have been with Axxess for around 10 years. I have never had a problem till now. After fighting for almost 3 months to get 2 fibre lines, there's now a catch! There are so many "fine prints", if you do not understand them extremely well and are willing to be caught paying double your installments, by all means carry on. Be highly CAUTIOUS!!! They will drain your bank account and tell you to read the fine print.
0 replies
15 months ago
Debiting subscription amount twice every month!!!
Be on top of things from day 1. I recently noticed that my son's subscription is being debited from my account twice every month, two days apart and they don't bother assisting you with refunding the extra payments dated back 7 months. I'm furious with myself for not noticing this from the beginning. Don't get subscriptions for Roblox!
0 replies
17 months ago
Something fishy going on with the Online GED system
My niece has been attending the GED program for two years now. She failed her Math 3 times in a row this year with exactly the same mark each time, I have asked several people for copies of my nieces' last 3 Math tests. I was originally told they will be pulled; it's been a week now. I keep getting responses that have nothing to do with the Math papers being sent to me. It is impossible for her to get the exact same marks three times in a row. She attends a Tutor center, so how is it possible for her marks not to change at all on the tests, even though on the paid practice tests, her marks improved. We have an idea that there is a glitch in the system that keeps throwing out her same old mark while GED pockets the money. And no one will help look into it, she must just keep trying. Now I am told that there is no way to pull the papers. What do they have to hide? Is it not a student and parents right to see exam papers?
0 replies
24 months ago
Refuse to replace broken item
One of the two Phillips coffee jugs they delivered to me was broken and they REFUSE TO REPLACE it!!! I think my email address has even been blocked by them because I tried emailing photo's to them, as requested, and my emails are returned saying unable to deliver.
0 replies
27 months ago
Highly frustrated with RAIN customer service and internet speed or lack thereof!!!
This has been the worst WiFi connection ever, the last month. Even after phoning, resetting, handing issue over to IT support, IT'S WORSE THAN EVER!!! The WiFi signal was fine last year, now it only works if there's only one device connected 😡😡😡 What's even worse, is that my RAIN SIM with my ported number in my phone has NO SIGNAL ANYMORE when I'm at home!!! And after submitting tickets, they don't bother contacting you back in any way 😡
1066 replies
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6 (100%)