MI
Mohammed I
Active since Aug 2010
6
Reviews
0
Industries
Reviews
6 reviews22 months ago
************ COMPANY
Do not deal with this ************ company. They call your business and tell the manager that has no authority to order anything without approval that their boss ordered Printer Cartridges and they send it via courier after confirming address and printer in business. These hugely price inflated cartridges are non returnable according to them. They then harass you about unpaid account even though I have told them on numerous occasions that their unopened package is still at the store and they can send their courier to collect it. I have never bought from them and this is purely ************ dealings by this company fleecing businesses. BE AWARE
0 replies
59 months ago
Great service under trying circumstances
Submitted my claim to Karen with the requisite payment. She was responsive from day 1 and quickly submitted the outstanding information with the UIF department from my employer. Process took about 4 months, but not Karen's fault (due to UIF being understaffed and busy with TERS payments) as she kept me updated monthly on progress. Happy to say I received my UIF payment once Karen informed me that it had been approved. Definitely not a scam. Worth every cent I paid her to not have me stand in queues at the UIF offices. Thanks Karen. Keep up the good work.
0 replies
70 months ago
Online Store purchase still waiting for item after 21 days
On Friday 3 July 2020, I ordered a set of earphones from the Huawei Store online. The item was marked as shipped in 5 to 7 working days. I paid R 599 for the earphones. To date I have not received these earphones and have followed up with the relevant contact details provided. I was informed that this will be escalated, but it has now bee a further 10 days and I have not received a response. Order number #1000014148 For a company of this size to not deliver is quite ridiculous in my opinion and you should be ashamed of yourself.
0 replies
70 months ago
Fraudulent account opened in my name and linked to my ID
On the 13th June 2020 I became aware of a Homechoice account that was opened in my name via my credit profile when I checked my updated profile on Clearscore. Needless to say I was quite upset and really ticked off about this and I immediately went to the Police station to get an affidavit that I had not opened an account with Homechoice. I emailed the Affidavit, ID document and proof of my address to Homechoice on the 13th June 2020 indicating that a fraudulent account was opened in my name and was reflecting on my credit profile. This is totally unacceptable as I question your competencies regarding following the correct procedures in opening new accounts. On the 15th July 2020, I received a response email from Natasha Har**** from HomeChoice finally acknowledging receipt of my email and advising that it will take 90 days to investigate (which I think is ridiculous) Today on the 24th July 2020, Homechoice decides to debit my bank account (which I take it is the installment due on this fraudulent account) for R 578.19 with a Ref no: 0006890670200724 Naedo. Needless to say, I will be instructing my bank to reverse this asap. I hereby am giving you notice that you have 21 Business days to remove this account from my name and Credit profile, and failing this I will be reporting this matter to the Credit Ombudsman for resolution.
159 replies
103 months ago
Why use a useless courier company to send Credit Cards to customers
I applied for a credit card with FNB and was advised that I will receive my card shortly. On the 17/10/2017 I was contacted by the courier company MR D to inform me that my credit card will be delivered on Wednesday 18/10/2017 and confirming with me the address to be delivered. Come Wednesday the (18/10/2017), no delivery. My attempts to get hold of the courier has been futile as the number they provided in their SMS that they sent to me confirming that delivery will happen on the 18th October, just puts you on hold and after waiting on the line for an hour, I have given up. Today is the 20th October 2017 and not a peep from the courier company. I have tried on numerous occasions to call the couriers but to no avail and no sign of this credit card being delivered anytime soon. My question to FNB stands, Why do you use useless courier companies when sending customer credit cards. This level of service is absolutely pathetic. Ref: ********** 2 - Can someone please assist.
61 replies
104 months ago
Samsung Note 8 Dex promotion
I am writing this review and am quite appalled at the way Samsung is shafting the new owners of their flagship cell phone the Samsung Note 8. Samsung recently ran a promotion for all owners of a Note 8 to get a free Samsung Dex. Their website shows where they are running the promotion and up until what date. (from 26th September to the 15th October 2017) As I have recently acquired my Note 8 device at considerable monthly cost to me, I proceeded to go to the Canal Walk promotion kiosk on the 10th October 2017, which is being run by Brandsoldiers/tonic and was informed that the promotion had ended and that they were not providing free Dex's even though the consultants confirmed the day before that the promotion would be running until the 16th October 2017. The consultants were informed the morning of the 10th October 2017 that they were not to issue any more Dex devices as the promotion was over. I spoke to the supervisor from Brandsoliders/Tonic (Tatenda ********** 027) and she indicated that as per the Terms and conditions on the Samsung website it says the promotion will run until the 9th October 2017 or longer if Samsung extends it. This should not matter as the consultants informed us the day before (9th October 2017) that the promotion was carrying on until the 16th October 2017. This kind of baiting is completely unacceptable from a company like Samsung and seeing as how I am spending an extraordinary amount of money with your company for all my household devices, I am being shafted when it comes to the Dex device. This kind of service is completely unacceptable. I implore you to reconsider this position as it is an unfair situation and your customers should not have to suffer because of inefficient promotions companies you use.
183 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)