SM
Sharon M
Active since Mar 2024
11
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11 reviews1 month ago
Hollywoodbets
HP Logo Write a review Review of Hollywoodbets Reposting because it is still happening Faried M 4 reviews | Active since Jan 2026 03 Jan 2026 at 20:19 Complaints of Hollywoodbets I'm going to write an email on behalf of all complaining about Hollywoodbets, this is the email . To: National Gambling Board of South Africa Dear Sir/Madam, I am writing to formally lodge a complaint and to request an investigation into the online gambling operator Hollywoodbets, specifically regarding their online casino games and customer dispute handling. Over an extended period, I and many other users have experienced consistent and unexplained losses across multiple games. These experiences are not isolated. Numerous public complaints on platforms such as HelloPeter and Trustpilot show recurring patterns, including: • Persistent losses without reasonable variance • Repeated technical errors such as “stage timed out,” “server error,” or “something went wrong,” often occurring when players are close to achieving significant wins or high multipliers • Difficulties with withdrawals after winning • Accounts being restricted, audited, or blocked without clear explanations • Generic customer service responses stating that issues are “escalated,” with no evidence of investigation or resolution Many players, including myself, are concerned that gameplay outcomes may not align with fair and transparent Random Number Generator (RNG) principles as required by South African gambling regulations. There is a growing belief among users that outcomes may be controlled or manipulated, particularly during bonus features, scatter rounds, or high-multiplier events. Hollywoodbets frequently attributes issues to third-party game providers, yet continues to endorse and profit from these providers. This raises serious concerns regarding accountability, compliance, and consumer protection. I respectfully request that the National Gambling Board investigate the following: Whether Hollywoodbets’ online casino games comply with approved RNG and RTP regulations Whether technical errors are being used to limit payouts or void winning outcomes Whether customer complaints are being handled in accordance with regulatory standards Whether players are being treated fairly and transparently, especially regarding withdrawals and account audits I believe this matter warrants regulatory scrutiny in the interest of protecting South African consumers and ensuring the integrity of licensed online gambling operators. I am willing to provide supporting evidence, including screenshots, account records, and references to public complaints, should they be required. Thank you for your time and attention to this matter. I trust that the Board will give this complaint due consideration.
53 replies
2 months ago
Unfair treatment
I am writing to express my frustration as I resigned and the company refused to pay my last salary as they have mentioned due to me resigning with immediate effect.
0 replies
11 months ago
*****
My daughter turned 18 in February this year when we app**** for her for the social relief grant a week after she turned 18 just to find out she was already registered I called in to report it they told me it will be deleted and she must apply again we did that since March she has been waiting she went in to the sassa officers they told her someone from home affairs registered with her details how they get the details it's very strange I feel it's people working at the sassa officers doing it today we checked her application all of a sudden it's declined but she is unemployed so after using her details now she is also declined due to source of income I don't know where because she does not work so they set the application that way for them to take other people money
0 replies
16 months ago
Deceased uif benefits
I would like to find out why is it that I was informed by the labour department in Benoni that I can't claim my late father's UIF I went with all the documents that is requested because my father was never married and they informed me that I can't claim his UIF where is that money going to
0 replies
19 months ago
Labour department benoni
I don't understand why must we run up a d down for our own money the labour department in benoni we were told to go in and sign manually I signed on the 17th of September for my payment manually than I went back on the 2nd of October to follow up and u was told to sign again what is happening to the for.s we signing today I sent a email my response I got that I must go again to sign for payment is this now fair on us ppl don't have mo ey to up and down the last time I got assisted was because I got Mr Franscis involve thanks to him he helps alot of people if they can have a look at the uif groups how ppl complain how long to wait to receive your own money
53 replies
19 months ago
Disappointed customer
Good morning, Hope this complaint finds you well. Im really disappointed with the assistance received from Momentum, yet when I see other reviews that only has good compliments. So the question I ask myself,....Are other customers prioritized over another, or do you treat each customer the same. I don't have allot of capital within my provident fund, solely due to me not working that long at my previous company. I have been instructed to go online and make my choice, which I have. All my funds to be paid out. After waiting for 14 days, I'm told to fill in a form to make my choice once again. I've emailed it through , together with my ID copies and still theirs no payment done at all. My emails are ignored , my phone calls get cut off because consultants are forever busy. An amount of +-2000 takes years to receive. That's so unfair. Hoping my complaint might spark some attention. Rasool Hussein H.rasool903@gmail.com 0793962157
53 replies
21 months ago
Capitec is Terrible when handling clients issue
To my knowledge capitec only get back to their clients when we post on Hello Peter than they are so concern about their clients but sending emails directly to them you get no response it's going for the 3rd week now that I have to wait for my late father's funds to be released to my account that was paid from sars capitec is handling this situation as if the money was paid from them
56 replies
21 months ago
Capitec bank
I can't understand to why capitec have to sit and hold money that does not belong to them as I wrote a review last week I got a call I sent the documents again to them and it's Monday again with no feedback to where the money is that was paid in my late father's account from sars that must be released
58 replies
21 months ago
Capitec
I m facing another problem with capitec Bank the first time they could not payout my late father's policy now they keeping money that is not theirs I did my late father's tax return and it was paid into his old capitec account I submitted all documents as requested so now I don't know why keep money that is not from their bank I do calls and send emails no response the branch also can't assist as they say it's another department I should call
106 replies
25 months ago
7 riches casino
I don't understand when you win you have wait 72 hours for your payout but the moment you request for your withdrawal to be cancelled than they quick to contact the accountant in seconds but when you ask about your withdrawal than they I form you that the accountant takes 72 hours they are ripping people off because they want clients to keep.on playing and loose all the money all.big online casino do not handle their clients in this way they payout immediately
0 replies
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11 (100%)