MP
MS P
Active since Mar 2024
17
Reviews
0
Industries
Reviews
17 reviews2 months ago
shocking COCT
shocking experience. Third time in the last two years prepaid meter will not accept the token. Last time sub-contractors on 7 different occasions came here so called to check the meter. I explained over and over that it cannot be the meter if it accepted 100s of tokens since 2012. They sent the same sub- contractor who was here before, surely at taxpayers expense and he tells me that nothing he can do like he said last year. He cannot give me the details of the person to call at Bloemhof depot and when I call the phone just does not get answered. Common DA you can really do better than this. Why does this happen in the first instance and secondly how long cann it really take to issue a replacement token. The first replacement token last year took 18 months. Very sad and embarrassing.
0 replies
3 months ago
No service
bought prepaid electricity on the mobile app. No SMS received. Sent emails, messages after one week I am still without token number. Shocking service.
112 replies
4 months ago
Poor show
I have been with Afrihost since beginning of November and it has not been a pleasant experience. Consultants cannot sort the problems,they cannot even follow a simple request,Supervisors will not take calls, supervisor's manager will not take calls. It seems to me Afrihost expects Customers should just pay without getting any service.
0 replies
10 months ago
Poor Service
FNB could not provide with a statement for my credit card at end of April for some technical reasons. When I eventually received the statement I noticed that I have been debited for R 2025 on 6 May 2025. I had countless chats on secure chat and I have also talked to a lady from Credit Card division about the matter. I have told her that it is really Bank's fault that statements were not out on time and also I wanted to know how they arrived at this amount. Like most of South African companies I heard nothing from the Bank.This is a poor show.
106 replies
11 months ago
Lack of service
MTN undertook to listen to voice recordings to establish what happened when I took a new contract. It must have been more than a month since then and all I heard was sound of silence.
0 replies
13 months ago
Poor service
I have been hanging on the phone for half an hour to speak to a supervisor . I asked one of them to contact me and heard nothing so far. Seems like service levels are are getting from bad to worse.
0 replies
14 months ago
Non existing service
after hanging on the phone for 12 minutes rude,unfriendly and *********** lady puts the phone down on my face. Perhaps someone must explain to her where her slary comes from.
0 replies
15 months ago
shocking lack of service
it has been more than a week and after 3 visits to the branches and countless calls i have not been helped. Puzzles me how company like this is still in business.
53 replies
15 months ago
Poor service
I have made 6 calls to request e-sim to be sent by email. Still no joy. Cannot understand such a simple request takes so long. Yet all the calls are recorded I wonder if anyone listens to them. Very poor service.
0 replies
17 months ago
lack of service
have been calling the call centre for more than 2 hours in vain. There is no other way to reach Sanlam. Hopefully someone from Sanlam will see this and call me at 0824664244
448 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
17 (100%)