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Sibongile D
Active since Apr 2024
11
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11 reviews5 months ago
Nedbank Home Loans – Double Debit & Poor Service, but Excellent Help from One Consultant
From the 21st of November, I have been writing to Nedbank Home Loan Division to alert them not to debit my account, as my employer (City of Ekurhuleni Municipality) already pays my home loan through a stop-order facility. Despite my repeated communication, Nedbank still went ahead and deducted the instalment again on the 25th of November, resulting in a double payment. This put me behind with several of my other accounts, including my car payment, and caused unnecessary stress and inconvenience. On Tuesday, 25 November, I called again to request a reversal. I was asked to write another physical letter to Nedbank requesting a refund. Unfortunately, none of the consultants I interacted with – including my banker – assisted me, and no action was taken. At some point today, during one of my calls, the phone was even placed on the side with no assistance. I called again, and thankfully I was assisted by a consultant named Mthobisi Nzimande. He saved the day. In just seconds, he helped me transfer my money back into my account. His service was professional, efficient, and truly a relief after days of frustration. Well done, Mthobisi. I give him 100% for excellent customer service. He is a true lifesaver, and may he continue to be blessed.
0 replies
5 months ago
Nedbank Home Loans – Double Debit & Poor Service, but Excellent Help from One Consultant
ChatGPT You said: Kindly help me to write a post to Hello Peter for NedBank that says from the 21st of November I've been writing letters to NedBank Home Loan Division to alert them that they shouldn't debit on my account as my employer has already paid them through a stop order facility but they went through to deduct on the 25th of November which now was a double payment and I had to be behind with most of my accounts including my car payment and they were giving me problems. Today I called in because nothing was done because on Tuesday which was on the 25th of November I did call in again to ask them to do a reversal. I was asked to write a letter physically again to Nedbank Bank to ask for a refund and all the consultants including my banker did nothing until now after calling and the phone was put on the side by one lady consultant I called in again I came across a consultant called Mthobisi Nzimande who saved the day helped me to transfer my money back to my account in a second well done Mthobisi I give him 100% great customer service and a life saver may he be blessed ChatGPT said: Here’s a polished and professional HelloPeter post you can use: Nedbank Home Loans – Double Debit & Poor Service, but Excellent Help from One Consultant From the 21st of November, I have been writing to Nedbank Home Loan Division to alert them not to debit my account, as my employer (City of Ekurhuleni Municipality) already pays my home loan through a stop-order facility. Despite my repeated communication, Nedbank still went ahead and deducted the instalment again on the 25th of November, resulting in a double payment. This put me behind with several of my other accounts, including my car payment, and caused unnecessary stress and inconvenience. On Tuesday, 25 November, I called again to request a reversal. I was asked to write another physical letter to Nedbank requesting a refund. Unfortunately, none of the consultants I interacted with – including my banker – assisted me, and no action was taken. At some point today, during one of my calls, the phone was even placed on the side with no assistance. I called again, and thankfully I was assisted by a consultant named Mthobisi Nzimande. He saved the day. In just seconds, he helped me transfer my money back into my account. His service was professional, efficient, and truly a relief after days of frustration. Well done, Mthobisi. I give him 100% for excellent customer service. He is a true lifesaver, and may he continue to be blessed.
0 replies
5 months ago
The consultant was v...
The consultant was very helpful to be through of the processes patiently
71 replies
9 months ago
TELKOM IS A BIG ****
Telkom ****med me when I have people telling me the telkom system I didn't believe it until I've been ****med by telkom I've been the client for years a lady called me telling me that they have decided to cancel my contract because there's no network coverage where I stay I live in ask them if there is any money that I will be always at your was told nothing nothing I will be always to find out that telkom has been deducting money on a monthly basis on my account recently they even took and lot of money R780 owe them I just want to let people that they don't fall into telkom's trip rather go for other network services than to be ****med I call them several times and ask for explanation concerning the amount the twisted to my account after the case 0 to say they are counseling nobody comes back to me they have put me on their at Chinese I don't know for what I even ask them what is happening they also with clueless and they said they were going to assist me and they never assist me a guy named Gugu Xulu from Saya recoveries a legal company representing Telkom he promised to help me, he didn't instead he is also requesting more money from me instead of helping it's a warning don't fall for their trap
0 replies
9 months ago
****ED BY FAIR PRICE I SPRINGS 3RD STREET
Fair price in Springs 3rd street Nomsa mthethwa and that clueless guy I forgot his name they sold me and my daughter a TV stand and table didn't even explain that they giving us a stand and table in a box imagine Nomsa even send us to talk to another foreigner to assemble the items he promised to come the whole day he never pitched later switched off his phone I'm so disappointed never fall for them it's a warning !!!
53 replies
13 months ago
Siyanda the ****mer
the is a guy called Siyanda big ****mer he will pretend to help you whiles putting you in hell truth is kept you will pay till you don't have money let me tell you trading needs money otherwise you going to be deep in debt just warning do not fail for the trap
0 replies
19 months ago
it was great service...
it was great service from Lee Ann Morgan
53 replies
19 months ago
****med
Fedility AdT is another **** I stopped my services in February for March I wrote a notice but billed me for March and April 2024 when I called them to understand what am I owing them for I spoke to Lee Ann and Maria they both didn't come back to explain what I was saying owe them for and keep sending me attorneys which I explained the story they also said they understand that AdT fedility is trying to rip me off so they are not to be trusted ,my fear is that such big companies are ****ming people it's so unfair
53 replies
19 months ago
Daylight *******
Multichoice is a **** I got an offer to reconnect in June 2024 ,I called in July I was told yes the offer is valid and to pay R299 plus 120 for pvr function I did now I wanted to down grade I'm told I owe R108 but earlier today I was told to R68 ,cause I didn't pay the whole amount as they reversed the offer immediately after my call they keep on changing the money owed how do you deal with such a company
53 replies
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (63.63636363636363%)