KP
Keitumetse P
Active since Apr 2024
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Bad customer service
Now this is the worst courier company ever, they are so rude with bad customer service. They will lie to you about picking up your parcel until you complain and will still give you attitude.
0 replies
2 months ago
Makro Online does not deliver what you order
Makro has got to be the worst online store ever. I bought a coffee table online, they delivered a completely different coffee table and when I logged a return they are giving me run aroubd for the nonsense they sent me which was not what I ordered. Table is still not collectef and I do not wnat it because it is not even close to what I ordered. The courier company who was supposed to collect ate so rude. They called me once lying about collecting the table and when I follow up they gave me a very rude response. I will never order from Makro online again.
56 replies
5 months ago
Problem Resolved well
I just want to thank Portia Farret and Thobeka Xana for helping resolve my complaint quickly. Absa really needs more consultants like them. Thank you to Basani as well for handling the matter well. I just wish Absa would do great from the start and not wait for a complaint first. Thank you once again
53 replies
5 months ago
Lack of communication
Refilwe Matlotleng I am so disappointed with Refilwe and how my claim was handled. I submitted a claim for a damaged phone, my device was collected and with no communication further I am told my claim is approved for a voucher and I cannot get my phone back. No discussion whatsoever regarding a debice that has important documents on it. When I communicated with Refilwe she just told me I cant get it and thata it. I will take the matter further as I need my device back. I had so much faith in Absa Insurance but they are really not helpful towards their clients.
177 replies
23 months ago
Great customer service
Thank you Nomcebo Ntshalintshali for the best customer service ever.
53 replies
24 months ago
Very bad insurance cover
The service I got from Absa idirect insurance is the worst ever. It has been a whole month now approaching the second month without my claim being validated. Apparently they are waiting for my network provider to confirm if I was at the scene at the time of accident yet i called them and they sent a tow truck which foubd me there. The tow truck hardky ever took more than 10 minutes to be there so I fail to understand how I was not at the scene. Its like they are trying by all means to reject the claim by trying to come up with stories. Almost two full months without any light shed. The consultant who sold me the insurance claimed I am covered for almost everything yet there is no courtesy car whatsoever. I am really disappointed in you absa. I thought you were the best but you are the worst!!!!!!
177 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)