RR
Rudzi R
Active since May 2024
13
Reviews
0
Industries
Reviews
13 reviews5 months ago
STOP ADVERTISING MPOWA
Vodacom STOP connecting your clients with MPOWA Finance for loans. It is ****ming people of their money. I was referred to MPOWA today through your Vodapay App. Since it was recommended by your organisation I assumed it was legit and put in my application. When I read the reviews from Hello Peter, MPOWA is ****ming people of their hard-earned money. STOP ADVATISING THEM!
124 replies
14 months ago
Withdrawals with Exnova is Impossible!
Making withdrawals with Exnova is impossible and when i read their withdrawal policy, it stated that " withdrawals shall be made to this bank, card in the amounts not exceeding the amount deposited within 180 (one hundred eighty) calendar days from the last deposit." This limitation does not make sense at all; you are a BIG ****!
0 replies
14 months ago
Withdrawals with Exnova are Impossible!
Withdrawals with Exnova are impossible and when i read their withdrawal policy, it stated that " withdrawals shall be made to this bank, card in the amounts not exceeding the amount deposited within 180 (one hundred eighty) calendar days from the last deposit." This limitation does not make sense at all; you are a BIG ****!
0 replies
14 months ago
Serious ***** Problem
The possible closure of the Post Office poses a big threat to SASSA clients as they are required to get new cards from other service providers, such as Boxer, etc. In January 2025, we received complaints from some of our clients, specifically two from my side who were complaining about their grant money that they did not receive in November and December. Apparently, it looks like someone is withdrawing the money, as it shows in the statement. A possible card duplicate? I approached SASSA at Beautiful Gates to report this matter on behalf of our clients, and they were not helpful, as they said it is not their problem; the client must raise the matter with the service providers. My question is, shouldn't SASSA intervene? Our clients still haven't received their money; they were advised to change their cards to bank cards as the Post Bank and Boxer cards have serious ***** problems, especially in the Philippi area. I worry that the possible closure of the Postbank will escalate ***** in the grant administration.
0 replies
14 months ago
Disappointing Service
The level of service I received at Renault Somerset West was poor and showed no respect for their customers. I visited the dealership today to complain about the service done to my car. The left front window of my car is malfunctioning; the window opens and it gets stuck and cannot close. I brought in my car last year around June, and it was discovered that it was an electrical problem. The problem was fixed; after a month, the same problem occurred. I brought in my car in December for service, and the window issue was attended to. However, after a while, the problem started again. I'm very disappointed with the Renault service; I can't open my widow anymore; this is inconveniencing me big time. Today, when I visited the dealership to complain and set another appointment so that they could fix this issue, the receptionist was unprofessional and disrespectful. I was attended by the "supposed" manager, who refused to give me his name. He was not helpful in handling my query.
0 replies
16 months ago
Outdated Information
I've selected one of the network doctors under the GEMS list (Hosking M and associates) for my family. However, the doctor no longer operates as a GP and has moved to palliative care. My challenge is that I need to consult with a doctor for my daughter urgently, but I was informed by one of the GEMS consultants that I must wait 6 months to change the doctor. The sad thing is that GEMS failed to update its list, and now we must suffer as clients.
280 replies
19 months ago
Frustrated Customer
I have been trying to get answers from GEMS regarding my query. I have gone through all the internal processes within GEMS, but no consultant has provided an answer as to why some of my hospital claims were declined. It has been over a year, and I find GEMS consultants ***********. I've dealt with Salwa Allie and Thabo Phamoli, but they haven't been able to resolve my issue.
424 replies
19 months ago
Frustrated Customer
I have been trying to get answers from GEMS regarding my query, but I haven't received a response. I have gone through all the internal processes within GEMS, but no consultant has provided an answer as to why some of my hospital claims were declined. It has been over a year, and I find GEMS consultants very ***********. I've dealt with Salwa Allie and Thabo Phamoli, but they haven't been able to resolve my issue.
0 replies
21 months ago
Is there an affiliation between the two Institutions?
I visited the University of Cape Town today, to inquire on behalf of my client who is a UCT Online High School student. The reason for the visit was that my client's online account had been blocked, and no access to the term 3 material. Despite trying to resolve the matter through emails and phone calls, the issue remained unresolved, so we decided to visit their offices. To my surprise, the official at the University's Admission office (Middle Campus, Masingane) informed me that the UCT Online High School has no physical office and clarified that the high school is not affiliated with the university. She further stated that the high school brand name is not connected to them. I would appreciate it if the University or High School could clarify this information.
53 replies
23 months ago
CELL C CONSULTANT'S INCOMPETENCY
Dear Sir/madam I am writing this letter to express my extreme disappointment with the level of service and assistance I have received from your consultants. How they handled my calls with arrogance and lack of professionalism reflects poorly on your brand. On the 7th of May 2024, I contacted your contract department to request the cancellation of my services, including the data services. I was assisted by Zamukuhle, reference number 240570000030097. He informed me that he had cancelled both numbers and stated that it would take 30 days for the data services to be cancelled. Today, when I contacted your service centre, I was informed that only one phone (#######) had been migrated to prepaid, while the other number (########) was still on contract. I requested to speak to the manager or supervisor, but your consultants failed to connect me with one, which is unacceptable. Bassie falsely claimed that she was referring me to a manager and transferred my call to another consultant. Katlego (ref: 24060700021230) displayed arrogance and showed no remorse for the company's mistake when she assisted me. She stated that she would send an email to Zamukuhle, who had failed to cancel both phones and suggested that Zamukuhle would call to explain why both phones were not cancelled. She further stated that it would take another 30 days' notice to cancel the other phone, which I feel is unfair as I had requested the services to be cancelled last month. I am requesting the immediate cancellation of the contract services for both phones. A Disappointed Client
371 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
2 (15.384615384615385%)
2 Star
0 (0%)
1 Star
11 (84.61538461538461%)