Active since May 2024
Tired of standard bank debiting my account even though I cancelled their policy because they were not honest in the 1st place.Kindly cancel that funeral policy n refund my R200 8712035303082
On the 23rd of June I opened a funeral cover online using standard bank app stating that they can take the 1st premium on August but to my surprise the debit order went through without my consent, reasons why I am saying that,the debit order went through without my consent is because of I didn't approve their debicheck trying to avoid such incidents. The question is,can a debit order go through without approval of debit check and also who approves online funeral applications.
I won't lie standard bank customer service is poor,from branch level to their online chat agent.This agent can't solve any problem,they rather not reply to your questions.I made a deposit to a Capitec account and the money went missing and standard bank can't open missing payments query because the money went to another bank so it's no longer their problem
Capitec and standard bank failed me as their customers, Capitec can't trace the money that went into their account and standard bank can't help until Capitec trace the account number and when I return to standard bank they only gave me proof of payment and then they sent me back to Capitec.Ref on proof of payment SBGe65f159971
On the 23 of may 2025,I made an immediate payment using standard bank app to Capitec account and it showed payshap or whatever they call it and yet the person hasn't received money.No help from both banks
I didn't sign up with this company, please cancel that policy PN2106833 their agent told me that they are only running a survey only to find out that 661.41 is going out of my persal and I enquired last month and nothing has happened n again this month my payslip shows that this company took my money.
The best place to be this summer,good music,best dj line up,top security,nice food and drinks at the affordable price.The employers of that place makes you feel like a king
Snenhlanhla Gumede from Hollywoodbets email department knows the real meaning of customer care.She solved my query in less than a minute through an email.hollywood email department replies immediately
Good day sir/madam Went to braam branch and the service i got from your consultant was the best and for a moment i forgot about the bad service i got the last time. I have submitted all the relevant documents and have also filled the surrender form. She also explained the refund policy and how your 15days working policy works because the is a refund that is due to from the R A that was debited as shown in the payslip If possible could you please continue with my new funeral cover of my father,the one that takes R92 on the payslip it shows Ref 0000A92D45 because that agent at braam branch can solve problems. I am also sorry for the inconvenience caused by me especially those working in the emails department.The above is an email i personally wrote to old mutual on the 16 of May after the good service i got from their consultant at braam
Money was debited from my persal on the 15th of April and i requested a refund and was told to wait 15 working days and today it's the 7th of may.The sad part is that they are going to debit again next week and they haven't paid my pending refund
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