AM
Alex M
Active since Oct 2010
20
Reviews
0
Industries
Reviews
20 reviews2 weeks ago
Speed up delivery please!
Been shopping here for years, I find everything I need for myself, family and fur baby... But I'm dissatisfied with the online shopping, it's a pharmacy, you can't make me wait to 3-5 days to take delivery for my essential buys. Wish you could deliver with urgency, nobody wants to wait 5 days to receive their painkillers, baby formula etc.
0 replies
3 weeks ago
Unfair Dismissal, Victimisation & 3-Month UIF Delay Due to HR Stonewalling
A vulnerable and desperate client of kagoentlenpo.co.za, she's also a former best dedicated employee of Capitec. She's been unfairly dismissed then after taking Capitec to CCMA, they've further victimised her and caused financial distress by ignoring her emails/ communications. Her UIF application is delayed for over 3 months because Capitec HR has stonewalled her, they give no explanation why they can't send her the requested "Salary schedule" that is needed by uif to finalise her claim. After loyally serving this company with respect and professionalism, they kick employees out like trash. In my years of advocacy, I've never come across such a shameless company! I write this with utter disgust and disbelief. And hope this can be sorted professionally
0 replies
11 months ago
Horrific service, *****!
We received an SMS confirming delivery for June 26th, stayed home all day waiting in vain. No communication from take a lot, tracked the order in the app and it says they messed it up on their side and delivered at a wrong facility and they'll reroute. Today the 28th, called in and customer care agent tried to blame us for having multiple addresses(all in Johannesburg) and made silly stories about payments although the order was paid immediately online. Now we're sent a generic email saying "we must wait 3 business days" We're disgusted with the unwillingness to help from take a lot staff Maybe they gifted themselves(stole) our order.
0 replies
37 months ago
Satisfying service
Thanks Hilda Masiso, she took over a complaint I've had for 2months and managed to resolve it in a day. Please fire lazy and *********** Moipone.Gumbi@fnb.co.za and promote competent, zealous and patient consultant hilla.masiso@fnb.co.za she restored my faith to continue banking with FNB. Thumbs up
1 reply
37 months ago
*********** Moipone Gumbi
Worst service from FNB, nobody's even willing to assist. 1 day I got a call from a rude Moipone.Gumbi@fnb.co.za then she hands up on me, the next thing she sends multiple confusing emails then she doesn't ever respondfor weeks, she only rep**** after I laid a complaint, sends vague email asking me to justify the last payment I received(I don't know why), but I did that, even put it on an affidavit She responds again after I complained (week later) to say that there's an SAPS case against me, but the SAPS can't confirm this, I still don't know who, where, why, when and what this "case" is about to this day
1 reply
37 months ago
Moipone Gumbi is the worst FNB staffer, she must have bribed her way to get the job!!!
FNB has the laziest and most inefficient staff, especially Moipone.Gumbi@fnb.co.za This person doesn't take her job seriously, she's rude and once called me unprepared, referred to me by a random name that came to her mind, then she hung on me rudely, after that she sent me a couple emails with wrong information. I've responded several times and she doesn't bother to say a word back, she froze my account and went on holiday. The number on the signature is also forever unavailable, over a month!!! I'm dissatisfied and wouldn't recommend FNB to anyone at this stage! Worse service ever!!!
3 replies
38 months ago
Most *********** and useless bank in the WORLD!!!
My fairly new account got blocked, capitec call centre people have no idea why, they keep transferring me from 1 department to another. I've made countless efforts to get hold of them, the last call was 30minutes and I got cut off while the consultant put me on hold so she "enquire from a supervisor" for further assistance
1 reply
38 months ago
False ***** accusation
Early evening on the 6th of April 2023 I got a call from FNB ***** department and the lady was looking for a man I don't know, then she rudely hung up when I told her I'm not the person she's looking for, 2minutes later I get emails from Moipone.Gumbi@fnb.co.za enquiring about R45,000 that I have no idea about then also my account was frozen and I have been emailing her for the past 2 weeks and she never responds This is absurd
1 reply
42 months ago
Possible ******er( McDonald's manager)
Yesterday( 27/12/2022 around 2pm) I went to McDonald's lenasia( trade route mall) with 3 kids, the eldest being my daughter(8years) 7year boy, 22 months girl, while ordering at the till, I let them go play in the play area for those few minutes since we decided to order inside because the drive thru queue was a bit long. I noticed a huge guy(possible ******er) with a pot belly talking to my daughter, I asked the lady at the till if they recognise this chubby dark guy and she said it's their manager, But I wasted no time to go find out why would he talk a child in the play area... the guy was very agitated that I asked him why he was talking to my daughte and why he didn't ask to see the guardian/ parent to address whatever safety concerns he had, instead he chose to speak with a child. The guy was very rude while I told him to never address anything with kids because: 1 he's a stranger with an attitude, 2- my daughter was frightened and intimidated which is why I rushed to him. This guy didn't even apologize and it's only a matter of time before he gets arrested for ******ing a child at the play area!!! He's big dark with a potbelly& wore a yellow T-shirt, he's attitude is unhealthy for a restaurant and especially kids!
0 replies
48 months ago
Worst bank ever, you can be sent money then months later the sender can say FRAUD and TymeBank will freeze your account anytime without any investigation
My account is on hold since May for a R1000 payment received in March!!! I called the fraud team and they seem to be clueless on the way forward, the agent- Motlatsi just answered the phone with a very tired tone "fraud department, how can I help" and in summary he says anyone can call after sending any amount into your account and they will freeze it anytime and TymeBank won't bother to investigate anything. Investigation to them means ur query is filed to gather dust somewhere in their archives This level of incompetence is appalling! I've already got numerous promises that they'll contact me for feedback but but even a single promise was fulfilled. I'm reading reviews here and it seems that's their modus operandi Case ID DCI-137784
1 reply
Review Distribution
5 Star
1 (5%)
4 Star
2 (10%)
3 Star
0 (0%)
2 Star
1 (5%)
1 Star
16 (80%)