UG
Unique G
Active since Jun 2024
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Incorrect Debit & Poor Service
Lewis Stores debited my account incorrectly for an order and has failed to acknowledge or correct their mistake. To make matters worse, while waiting on the phone for assistance, my calls are cut off, which is completely unprofessional. I expect Lewis Stores to acknowledge their error, reverse the incorrect debit immediately, and take responsibility for this unacceptable level of service.
56 replies
9 months ago
Bad
I bought a geek bar its 1500 puffs and it only lasted 2 days and i didn’t really use it
0 replies
13 months ago
*****
## Complaint Details - *Company:* [MTN] - *Category:* Billing/Accounts Issue/Customer Service - *Complaint:* I'm extremely frustrated with the billing issues I've been experiencing with [Company Name]. Despite making timely payments at the Zevenwatch store, including an overdue payment, my payments don't seem to be reflecting in their system when I visit the Canal Walk store. As a result, I'm still being told I'm in arrears. I visited the Canal Walk store to report the issue and discuss it with a representative. They assured me that they would investigate and get back to me within a week. However, it's been over a week now, and I haven't received a call back. I've had to take the initiative to call them multiple times to follow up on the issue, only to be told that I need to go through the same process again. This is frustrating and feels like a waste of my time. I urge the company to investigate this matter and rectify the error as soon as possible. I expect a detailed breakdown of my account and a confirmation that the arrears will be cleared. *Request:* - Investigate the billing error and correct my account. - Provide a detailed breakdown of my account. - Confirm that the arrears will be cleared. - Improve their follow-up process to ensure customers don't have to repeatedly contact them. - Ensure that payments are updated across all stores in real-time. *Rating:* [0/5] I hope the company takes immediate action to resolve this issue and improves their customer service. Until then, I'm left feeling frustrated and disappointed with the service I've received.
0 replies
15 months ago
****
Here's a possible complaint on Hello I spoke to a consultant at MaxLaw who told me it was for a loan, but I didn't authorize the R750 debit from my account. Unacceptable! MaxLaw, please explain
0 replies
15 months ago
****
I'm writing to report an unauthorised debit of R750 from my account on 24 January 2025. I didn't authorise this transaction and received no notification. Please i want a refund of my money back because that was the only money i had Account details: - Account holder: Unique George - Debit date: 24 January 2025 - Debit amount: R750
0 replies
15 months ago
Max Law Credit Legal
<div>I'm writing to report an unauthorised debit of R750 from my account on 24 January 2025. I didn't authorise this transaction and received no notification. Please i want a refund of my money back because that was the only money i had Account details: - Account holder: Unique George - Debit date: 24 January 2025 - Debit amount: R750</div>
0 replies
23 months ago
Delivery
Placed an order a week ago then on the due date of the delivery they changed the date and when i try to call delivery queries the phone ether goes off or I'm being held on hold for up to 30 min
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
7 (100%)