NN
Nompumelelo N
Active since Nov 2010
11
Reviews
0
Industries
Reviews
11 reviews10 months ago
Recharged voucher was unsuccessful but when trying to recharge it says already in use
I bought a 1 voucher on the 29th of April. Recharged voucher was unsuccessful but it says already in use. I have sent number of emails and they would contact me advising the refund will be processed until now nothing was done.
53 replies
14 months ago
Return of wardrobe
I bought wardrobe online and I received it in a box where I have to assimbled it myself. I don't even know how to go about assambling it. I sent an email requesting them to collect it was I won't be able assimbling it. Number of emails where sent but no reply
0 replies
24 months ago
Refund request
Without internet for 3 months My internet has been down since 30 January 2024 I then logged a query with Webafrica. Faulty logged with Vumatel reference #192399 on the 17th of February that faulty was closed without any communication. I then contacted them again to find out why the query is closed whilst my line was still not working. I was told technician was shot in Umlazi so teams where withdrawn it's been 3 months now without service. I just want my February and March to be refunded I will find another service provider. Reply (1) Vumatel’s reply 11 Apr 2024 at 10:16 Good morning, Nompumelelo Ndlovu Due to prevailing challenges and safety concerns, we have been compelled to place all installation and maintenance activities in the entire Umlazi region, on hold indefinitely. This decision was not taken lightly, but the safety of our personnel and partners remains our utmost priority. Should you wish for a refund, please contact your ISP. Kind regards, The Vuma Team
0 replies
25 months ago
Without internet for 3 months
My internet has been down since 30 January 2024 I then logged a query with Webafrica. Faulty logged with Vumatel reference #192399 on the 17th of February that faulty was closed without any communication. I then contacted them again to find out why the query is closed whilst my line was still not working. I was told technician was shot in Umlazi so teams where withdrawn it's been 3 months now without service. I just want my February and March to be refunded I will find another service provider.
53 replies
27 months ago
Reversed loan back intomy account
Good day, On the 20th of November 2023, I app**** for loan which wad approved with an amount of R22000 and the same day i moved the amount of R11000 to a long term loan account as i wanted to use it at the later stage inly to find out its was moves back to Standards Bank. I visited the branch once i realized that the funds where not available and i was told i can't move them back to my account. Lady advised me to call or send an email to loans department if which i did send but no response was received. .
116 replies
30 months ago
Very disappointed with the service from Vumatel
I have a vumatel Fibre line through Webafrica. I have been without Internet for 25 days, Webafrica logged a faulty line on the 23 Vumatel just closed the faulty case without fixing the problem. This is so frustrating.
524 replies
72 months ago
Sim card not working
I've been a Cell C customer for more than 10 years. The last upgrade I took had problems after few months of my upgrade. After 3 months had problem with the sim card and was told to do a sim swap because the chip was damaged. I did it and after a month had the same problem again. I can't work for sim swap it's too expensive. No one is willing to help me with this I've called Cell C sent emails and sent to Hellopeter more than once but still no joy. Poor service!!!!!!
105 replies
91 months ago
Damaged sim card
I have a cell c contract and I was due for an upgrade I upgraded and I received a new mobile phone and new sim card. My sim card stopped working around the 15th of September and I visited the Carlton center branch and was told I was suppose to continue with the old sim card and they checked whether the new sim was ricad. The finalized by saying the sim card was damaged I need to do sim swap of which I must pay R116. I told them I won't pay that amount as it's not my fault that they gave me a damaged sim.
630 replies
121 months ago
horrible food
<p>Visited spur Trade Route mall and the food was horrible. The plate was not even appetizing. The manager come through after I complainted and guess what I toldSpur is not the same</p>
75 replies
128 months ago
Account paid up
I had a loan with Bayport and I was struggling to pay they loaded garnishee and last payment went through on at the end of July. i:ve been struggling to get paid up letter I've been told that I still owe around R 5000.00. Smses are being sent day in and day out.<br> <br> <br> CAN I PLEASE GET A PAID UP LETTER AND UPDATE ON ITC THAT THE ACCOUNT IS PAID UP IN FULL.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
9 (81.81818181818181%)