SD
Sean D
Active since Dec 2010
14
Reviews
0
Industries
Reviews
14 reviews45 months ago
Pathetic Service Discovery / Vitality . You really have lost the plot
Pathetic service. I've been calling in for the past few days. Either i am pushed between different departments, consultants not knowing how to advise regarding the vitality flight discounts v the supposedly new platform of booking flights on the banking platform. i was forced to open an account which i have no use for and STILL cannot book a flight. i spent 20min calling into vitality now and call is answered with with a tv background noise, just ALL to pathetic and frustrating. POOR SHOW DISCOVERY AND VITALITY
0 replies
48 months ago
Poor Service
.No response to emails- Poor communication after-service. initially i had a response from my query but thereafter, after a few follow-up emails / prompts for a response... nothing... come hifi corp. surely these are the basics...??
0 replies
56 months ago
Looking for trouble? Then take your vehicle to CMC
Net Assess (through a Discovery Insurance claim) sent me to CMC. I brought my vehicle to CMC with 3 defects, it was returned to me with 5!! Really poor craftmanship and poor management. Admin staff also seem a bit 'stale'. I had to point out to CMC, on collection of my vehicle, of the obvious and poor craftmanship, which 'apparently' was of a surprise to the CMC liaison and manager. their response was to the concerns and defects raised after CMC totally agreeing to their poor craftmanship and dealings. I believe CMC's level of craftmanship was on par if not worse than a unregistered, chop shop, panel beater. I honestly would not return to CMC's service if they were the last and only panel beater in the country. Also astounded how Net Assess and Discovery recommend such service providers. All in all really an unenjoyable experience. Very disappointed with Net Assess, Discovery and CMC. Oh CMC is situated in a very heavy part of Germiston. Not lekker to drive in that area.
0 replies
58 months ago
Poor Service
5 different reference numbers / confirmation on query PLUS speaking to a Team Leader for resolution, and zero contact or resolution as promised. Really really poor
0 replies
59 months ago
Chase, Chase and Chase some more in tying to get a response...
Tracker backend office in a mess. Admin staff and service are non responsive and by their response are somewhat uninterested and to relaxed in their approach. A serious revamp of service / training is needed!!
106 replies
59 months ago
Discovery Vitality Poor Service
I have written numerous emails and received automated email responses with reference numbers. I was then prompt to call as I was still awaiting a response after a few weeks. I called, spoke to a consultant received a reference number and 2 weeks later still awaiting resolution / response!? Poor. Not expected from Discovery. Service has dropped
0 replies
61 months ago
No Responses
I've emailed Momentum Short Term several times over the past few days. and mind you with information that i find dear and important to me, my contents and possessions. No response or for that matter and acknowledgement of response... Why should there be a public review, in which is poor, in order to get transition? Come on guys! Simple stuff!!
53 replies
63 months ago
Responding to emails is clearly a service Momentum is moving away from...
I joined Momentum 1st Jan 2021. My policy / schedule states that I must have a tracker installed in my vehicle. Momentum offered to install (at an additional cost) in which I agreed. Several emails later from me requesting for the tracker to be installed... well here we are 7 weeks in and still no response, nor tracker... Come on Momentum! Get your act together! I find it really poor that a negative review gets you corporates moving and resolving...
61 replies
63 months ago
Looking for poor service? I recommend Standard Bank Insurance
Poor service all round. I have emailed numerous times on several issues and requests, only to receive a response after prompting several mails requesting a response. every response from Standard Bank Insurance starts with a "we're sorry for the delayed response" with an excuse thereafter.... And I am YET to receive resolution / closure on my queries & requests. This was the same 'service' received even from the Team Leader... If there was an option for 'half star', you wouldn't even get that from me...
117 replies
63 months ago
Great Experience! :-)
Advertised vehicles, got called from Weelee within a few hours and sold my vehicles a day later. Really impressed with the service and platform! Well done Weelee, keep it up!
56 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (14.285714285714286%)
1 Star
11 (78.57142857142857%)