Active since Dec 2010
After a few years the thermos flask inner cap deteriorated from the heat that it collapsed. You can smell the plastic in the hot water preserved by the flask. Very poor quality and after sales service, although they claim to have a life time guarantee on their equipment. No stock for replacement of the cap or the complete flask.
Gert, the fuel attendant at Total Energies Piketberg who service me today was so positive and helpful - even after 20 years of service for the same company! Well done Gert you are an example to many. I wish you all the best and blessings.
I received quick and excellent service from Juniour Mgqibi from OUTsurance - thank you very much.
I ordered a new 10kWh LiFePO battery and got an old second hand battery. No answering of phones or emails.
Excellent service and support. I ordered solar panels which was damaged on delivery. With efficient help all broken panels were replaced.
Be aware when you make a booking Rentalcars immediately debit your card even if the booking is weeks or months in advance. I used their on-line chat and was informed that it is a "Prepayment" booking. When I questioned where this was disclosed, Sara indicated that it was shown with the card payment. This is not true as I went back into the same website and found no reference to "Pre-payment bookings". You will have to wait 7-28 days for your money to be returned. What a shame to "steal" interest this way!
Excellent service and value for money local fish & chips. Well done and maintain your good reputation!
Jason fromTechnical Support team efficiently helped to resolve the specific problem we had and clearly explained and answered my questions.
When booking a flight via GOTOGATE, be aware of the following: 1. GOTOGATE is a travel agent 2. Domestic flight tickets are issued to GOTOGATE in Stockholm 3. For refund, GOTOGATE advised me as the passenger contact the airline 4. Airline advises that I need to deal trough the GOTOGATE 5. I became the "tennisball" 6. BOTTOM LINE - Zero refund!
During investigation of our SEVERELY delayed SA Express flight SA1822 from PE to CT on 1 Nov 2017, we found that not only our flight but also earlier flights and according to airport staff and co-passengers previous days and even weeks were SEVERELY delayed. The next day I was informed from a colleague ofa similar experience between George and CT. This appears to be a regular occurrence with no recourse or remedial action from SA Express management. How on earth is an airline allowed to continue operations with such a performance history?
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