AU
Anonymous U
Active since Jul 2011
10
Reviews
0
Industries
Reviews
10 reviews3 months ago
Refusal to payout 10yr old policy
Discovery Life will not pay out a policy if you have been paying it for 10+ years, and the time to cash in occurs, They left me and my family high and dry in a very bad situation. DO NOT TRUST.
56 replies
3 months ago
Capitec left me high and dry
Do not rely on this bank if you happen to be overseas and encounter a minor issue of some kind, they will not assist and spam the WhatsApp conversation with Copy/Paste replies endlessly.
112 replies
13 months ago
***** contract and scheming for deposit
Do not trust this agency or any agents associated with them. We recently moved to the western cape, and a Redz agent helped us procure a house for renting. Little did we know she would conspire with the owners to harass us to the point we had to get another place. We comp**** with all their demands and more but still they sought every chance to take the deposit from my elderly mother. Do not trust them or their contracts. Turns out after investigation they had given us an ******* contract that was designed from the get go to ***** us over. R25000 deposit gone, and they did this all for personal gain. Do not trust any redz agent at all. They are lower than snake sh*t on the sea floor.
0 replies
15 months ago
Discovery, poor service, betrayal and possible ******
Buyer beware, even after paying for a policy that ran for 16yrs, they refused to pay out on the policy. Some background: My father was on a group policy at his job, this job ran for 16 years, he lost his job around the time of the first set of lockdowns that occurred. My father passed away shortly thereafter, he kept up the payment on the policy, out of his own pocket, even when we had no job so as to ensure his family could have something should something happen to him. Discovery Life played every trick, jumped through every hoop, and did everything in their power to not payout. We even got the ombudsman involved who made the recommendation for a payment, especially with my mother being a 60+ year old widow now. They refused. I do not know what discovery's little hang up is, perhaps my father's skin was the wrong shade, that is very much what it seemed like considering that we were stonewalled with a reason that made no sense each time. South African law dictates that when one insurer group takes over a group policy from another, they buy the group policy as is, it does not become a whole new policy. For your own sake, do not put any money in Discovery unless you enjoy the idea of your family being betrayed and thrown to the wolves. Discovery, you owe my mother that money with interest. *Please take note, for my families safety I have omitted any information that can point them to knowing who I am unless they contact me. Discovery may contact me via responding to this post, after which I will provide a private means of contacting me. I do not trust you at all.
0 replies
26 months ago
Terrible service for long time customers
Beware of Afrihost. I have been with them for little over three years now, and even recommended their service to other people. Now however I would say stay away from them. Their service as of late is terrible. My Fibre connection was 250mbps and nothing went wrong. They bumped us up to 400mbps for free due to upgrades in the area, since then we have suffered with constant disconnects at random times, for random lengths, anywhere from 1 minute, through to 3 hours at a time. The support can only blame the customer, all they ever do is want you to test this, do that, now run this command. I have been working in IT for over 10 years, I do all the tests myself before I phone them, nothing on my end is the issue. I am now writing this as a desperate attempt to either get them to resolve this issue, or to warn you away from them. Do not trust them, they are not your friends, they will gladly take your money and provide absolute garbage service. GARBAGE!
0 replies
104 months ago
Two weeks of issues, I am done.
I have been a client with Mweb since 2009, and I was always satisfied with their service. Something went wrong, we got notice about it before having to phone in, and were even given estimates of repairs. Now, it has taken just little over 2 weeks for Mweb to chase me away as a customer. Rude staff. Problems that do not get solved, and nobody has a clue what is going on. I get referred from one person to the next, and nothing gets solved, on the contrary, my line got even worse. So I am cancelling my package, and moving to another provider. Your service is shoddy, second rate at best, and your technical staff only have two suggestions ever, restart the router, or upgrade to a better package. That is utter hogwash. Cheers Mweb. I am done with you throwing me the middle finger.
61 replies
104 months ago
Still no progress
As of 1 September I have been making contact with Mweb every evening to get some kind of an attempt out of them to fix my dsl line, which I pay a large monthly sum for. I will keep writing a review everyday, until it gets fixed. Do not trust Mweb. Do not make use of Mweb. They do as little as possible, and I am convinced at this stage they are sabotaging my dsl connection to try and force me to upgrade, as all the suggestions they make to me are inherently just going to lead to more cash in their pockets. FIX MY LINE!!!
61 replies
105 months ago
Cannot even fulfill basic service
Good Day, I pay for a 20MB adsl package through Mweb, and though have minor problems could never really complain. This has now changed as of two weeks ago. Since the 1st of September between the hours of 19:30 and 22:30 every evening, the time I make use of the line the most, I can literally not perform even the most basic of tasks. Even though I pay for a 20MB package, this month I have not seen the line even get past a download rate of 16mb. I have consistently over the past two weeks being ignored by technical support, going so far as I have to do their job for them, and troubleshoot to the point that I know the problem sits on their end, and not mine. I am however instead blamed for my own problems by staff. Treated like a fool and told it is my equipment that is at fault, and then nothing ever happens. So here is my line in the sand Mweb. Either you assist me, and provide the service I pay 1600+ a month for, or I will not pay for this month, and I will take my business elsewhere. Additionally I would urge all individuals to steer clear of Mweb as they have shown a disdain for helping the customer, and are only interested in getting the prospective client to sign the contract. The service is terrible. The line is terrible. The technical staff are absolutely dreadful, and answer in a manner as if they just read from a spreadsheet that states to always blame the customer. The worst ISP in this country by far.
61 replies
124 months ago
CRAP SERVICE - THE LAST STRAW
I have been treated badly by this institution on multiple occasions and always told myself that maybe its once off. Today however I was mistreated at a branch for a very simple procedure of requesting my card be transferred, and was instead met with a bad attitude. The manager then responds with just as bad an attitude and tells me I am lying when I alerted her to the fact that one of her employees is making my life difficult for no additional reasons. I had all the information there and was treated like a second class citizen. Please tell me now if you guys want me to leave and take my business elsewhere because I do not enjoy being treated like trash, and then being told I have no basis to my claim, even telling me there is a \witness\" and that I am causing crap. Done with this bank. You can expect my account closure within the coming weeks once I have my affairs in order."
75 replies
132 months ago
Crap service, and no assistance.
I recently encountered a problem with my FNB card in online purchases and was told to contact FNB, I did so, and low and behold, crappy service and the person on the other end just did nothing to assist me. This is really pathetic coming from the so called 'SA's number one bank'. I am going to slowly take my business else where. FNB is just another fallen giant trying desperately to hold onto its clients with crap service. FANTASTIC.
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
0 (0%)
2 Star
2 (20%)
1 Star
8 (80%)