LM
Lindi M
Active since Jan 2011
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
Account closed without notification and no one. Can assist
2 of my payments bounced due to My business account being closed . - Account was opened less than 2 months ago. - as a rule, Client should be notified before deactivating it, then proceed to close it if still no deposit made into the account . - I have never received even a single notification. - the entire day been trying to get hold of my banker at nelspruit crossings but did not take my calls I ended up calling the call center, they called her from their side telling her to answer my calls. Its only then she answered. - I got no assistance from her cause she could not solve my problem, She told me that she will process this on Monday. - how crazy is that? For starters in mess cause someone did not do their jobs. - I phoned credit and Risk, also didn't get help. Who and how do I escalate this incompetency, carelessness, negligence, ********* behavior from your employees
0 replies
6 months ago
The weather here at Kamaqhekeza is extremely hot, it goes up to 40+ degrees. Queue poles are there, but no one is allowed to queue there, instead we are told to queue outside in those extreme weathers even when it rains. We have tried to raise this concer
Appalling client treatment at Kamaqhekeza branch. clients made to queue outside
53 replies
9 months ago
HR; certificate of service
For weeks trying to get certificate of service, no one seem to have hr number. Nobody wants to share their contact details, hr mobi cannot verify. no one to guide ex staff on how to retrieve that document. Sent an email to HR at the head office Francine, but did not come back to me. Can somebody assist urgently
112 replies
25 months ago
PAID UP LETTER - Ref 20177063
1. Account was handed over in Feb, they failed to notify me up until i wanted to use the account. 2. Paid the account but a week later still they fail to give me a paid up later
0 replies
32 months ago
Fingerprints and cannot be assisted 4 months later
Fingerprints issue, Still waiting for feedback, called back to the bank , but did not get any help, for how long will i keep wasting money going to the bank and not getting any assistance???? 4 Months later, still not assisted. Promises to call back but nothing. Letter from home affairs was submitted. but NOTHING
262 replies
32 months ago
sent from pillar to post and no feedback
Still not assisted with the finger prints issue. i cannot transact, get balance or do anything, instead am sent from pillar to post Do give me a call 0727977821. this has been dragging for 4 months. Area Manager Sibusiso Dlamini always promises to assist or call back but he never does.l Last night Ricardo (True caller) called, phone rang twice and i answered then he hung up.
660 replies
32 months ago
4 months waiting for bank to assist so i can transact, but they cant cause they cant pick up fingerprints.
Since June been trying to get a loan but could not be assisted because am told that they cant pick up my finger prints, even head office cannot. requested balance balance to settle, i cannot get that cause they cannot pick up finger prints on the system, cannot log complaint on their system cause apparently it needs fingerprints. Spoke to Sbusiso Dlamini - Area Manager in Nkomazi region, he always promises to get back to us, 4 months later still not helped.
1188 replies
44 months ago
REFUND FOR THE PARCEL LOST
During the floods a parcel was lost (was supposed to be delivered in Durban)Reference number: D630901358451, we were requested to ID Copy and bank details for a refund, We have been in communication with Nonhlanhla Mdlolo from abacus-insurance, after sending all the required docs. 3 months after sending docs we have not heard from them, emails not replied whenever we make follow up as well. 3 additional people were involved but suddenly gone quite - MoegamatRafeeq.Richards - MarcelinoONeil.Marais Yandisa.Mvunge nonhlanhla@abacus-insurance.co.za Cc: MoegamatRafeeq.Richards@wns.com, MarcelinoONeil.Marais@wns.com, Yandisa.Mvunge@wns.com. Its over 6 months now with this back and forth for the refund, no progress, no feedback. Can you pay the money already.
0 replies
44 months ago
REFUND FOR A PARCEL LOST
During the floods a parcel was lost (was supposed to be delivered in Durban)Reference number: D630901358451, we were requested to ID Copy and bank details for a refund, We have been in communication with Nonhlanhla Mdlolo from abacus-insurance, after sending all the required docs. 3 months after sending docs we have not heard from them, emails not replied whenever we make follow up as well. 3 additional people were involved but suddenly gone quite - MoegamatRafeeq.Richards - MarcelinoONeil.Marais Yandisa.Mvunge nonhlanhla@abacus-insurance.co.za Cc: MoegamatRafeeq.Richards@wns.com, MarcelinoONeil.Marais@wns.com, Yandisa.Mvunge@wns.com. Its over 6 months now with this back and forth for the refund, no progress, no feedback. Can you pay the money already.
268 replies
44 months ago
RREFUND FOR A PARCEL LOST
During the floods a parcel was lost (was supposed to be delivered in Durban)Reference number: D630901358451, we were requested to ID Copy and bank details for a refund, We have been in communication with Nonhlanhla Mdlolo from abacus-insurance, after sending all the required docs. 3 months after sending docs we have not heard from them, emails not replied whenever we make follow up as well. 3 additional people were involved but suddenly gone quite - MoegamatRafeeq.Richards - MarcelinoONeil.Marais Yandisa.Mvunge nonhlanhla@abacus-insurance.co.za Cc: MoegamatRafeeq.Richards@wns.com, MarcelinoONeil.Marais@wns.com, Yandisa.Mvunge@wns.com. Its over 6 months now with this back and forth for the refund, no progress, no feedback. Can you pay the money already.
0 replies
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1 Star
12 (100%)