AL
Andrea L
Active since Jan 2011
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
Urgent Warning: My Experience with Phonetradr – Do Not Use Their Service! I'm writing this to issue a strong warning based on my recent, deeply troubling experience with Phonetradr. If you're considering selling your phone or any other device online, do n
Disgusting ******s. Do not let them 'sell' your device for you.
0 replies
12 months ago
Never go to Durbanville mediclinic
I have had three babies and a few operations but have never ever experienced the lack of care and attention and empathy, like that at Durbanville Medi Clinic. I went into hospital to see if I could have a spinal block as I was having constant convulsions, which I now know were strokes, but instead blood tests were done and determined that I had Antiphospholipid Syndrome. I then had to have a lumbar puncture as well as an arterial blood test to determine whether the best was correct. It was. But no one told me any of this. I saw the neurosurgeon twice and the physician once. They mentioned APS but then told me it has a cure, warfarin. Not only is this INCORRECT but also, I cannot go on Warfarin until I am safely tapered off my other medication. I have found all of this out through my own research. The doctors may have cared about patients at some stage but they definitely did not care about me. I had five days where my body was spasming and I went in and out of full body paralysis. I could still hear what was happening around me and feel the nurses when they slapped my face to check if I was breathing or not. I was left there, alone, for FIVE days. My partner had to come and help me empty my bladder with an in and out catheter because I could not control it myself. The neurosurgeon explained I have an autoimmune disease and that the pain I am in all of the time is due to blood clots forming and popping in my brain. Then he told me I could go home. He also said he would recommend a psychiatrist but I have yet to receive this information (and I have asked a LOT). I had a very sweet elderly lady in my room with me while I was in hospital. She had a back operation. The nurses got cross and shouted at her when she wet or ****ed in her adult nappy and fought over who would change her as no one wanted to. They also did not want to help her to the toilet, which she really wanted to do, as she had to practice walking with a weight belt and walking ring. This lady slept ALL day and ALL night for the first three days (and snored a LOT) and then on day 4 the head nurse admonished them as the nurses had been accidentally giving the lady her sleeping pill in the morning with her other medication. My medication was ALSO messed up on numerous occasions, and I could not always check due to the seizures. One nurse put a whole bunch of medication on my bed tray and asked me which ones I take. I have NEVER felt so alone and so vulnerable and so uncared for in my entire life.
0 replies
20 months ago
Sad stay at Blaauwberg Beach Hotel
This is my third time staying at this hotel and I am sad to say, probably my last. While the staff were friendly and the views were breathtaking, it did not make up for the terrible service. Upon arrival in the room at 14:30, my partner and I discovered that the air conditioner was not working and the room was terribly humid. I had to phone reception twice, was told someone would rectify the issue, but after two hours nothing had happened. I then went downstairs to reception and someone finally attended to the issue. When I tried to order room service, I was told it would be delivered within the hour. I also had to phone for this twice and then it arrived two hours after I ordered it, and it was ghastly. The staff were very apologetic but it was not a great experience.
0 replies
20 months ago
Woolworths account closure and payment confirmation issue.
I am writing to express my dissatisfaction with the handling of the closure of my Woolworths accounts. On 13th August, I paid my Woolworths credit card in full, and on 14th August, I settled my Woolworths store card. I requested a paid-up letter for both accounts, yet I am still waiting for this confirmation. To make matters worse, the Woolworths app continues to show that I am in arrears, which is incorrect. This is highly concerning as it is negatively impacting my credit score, despite my having fulfilled my payment obligations in full. This situation is unacceptable, and I request immediate action to rectify it, or at the very least someone to notify me that the matter is being attended to.
0 replies
20 months ago
FNB gross incompetence and dismal client service
I am appalled by FNB's gross incompetence regarding the handling of my Direct Axis loan settlement and the freezing of my FNB account. Despite settling the outstanding loan in full on two separate occasions, as well as settling the overdraft payment, I am still unable to close my accounts and cannot gain access to the money in them as my account remains frozen. Additionally, I have yet to receive the refund for duplicate payments and deductions owed to me! I have provided proof of payment of the settlement payments on four different occasions, with both payments reflecting on my FNB account as of 23 July. Despite this, no action has been taken to unfreeze my account or return the funds. I have corresponded with both Direct Axis and FNB on eight different occasions to resolve this matter, but have received no satisfactory response. I am extremely dissatisfied with the lack of urgency and the poor service I have experienced.
53 replies
20 months ago
Extremely Frustrated with Direct Axis - Account Closure Delays
I am extremely disappointed with the service I've received from Direct Axis. After settling my account in full on 22 July 2024, I expected my account to be closed and the hold on my bank account to be lifted so I could access my funds. However, it's now been 17 days, and I'm still waiting for them to take action. Despite sending proof of payment four times and speaking to five different customer service representatives who all assured me that my case was a priority, nothing has been resolved. I’m still unable to access my funds, and this delay is causing me significant frustration and inconvenience. The lack of communication and the failure to resolve what should be a straightforward issue is unacceptable. I would strongly advise anyone considering Direct Axis to think twice, as their customer service is clearly lacking. I hope this review prompts some action, but so far, I am extremely unhappy with how this situation has been handled.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
4 (66.66666666666667%)