SD
Shayleen P
Active since Feb 2011
12
Reviews
0
Industries
Reviews
12 reviews15 months ago
Worst Online Return Service
Logged a return for an online order on 02Jan25 (following receiving order on 31Jan25 - so well within return policy timelines). Following several (5-6) emails and phone calls, I keep getting told they are in the process of arranging collection, it is now 21Jan25 and still no one has collected and my product refunded. Why have a return option or service if you cannot provide the service. Definitely will be loosing customers.
159 replies
22 months ago
Withdrawal timelines a JOKE!!
Requested my withdrawal on 8June2024, today is 8 business days..why do you claim it takes 5-6 business days when clearly you cannot deliver looking at all the other low ratings you are getting. It can’t be that difficult to transfer money to a verified bank account, I’ve seen international payments made faster than from BrokStock!! Definitely not referring anyone I know to us them.
53 replies
23 months ago
***** and non-existent customer service
Unreasonable returns policy at best! Also committing *****. Product of over R2000 ordered (delivered 07May24) as birthday gift for my husband, upon opening his present and unpacking to assemble (17May24) a tear in the product was noted. Return/Exchange immediately logged with takelot. On 22May24 the return/exchange was declined due to not reporting within 7 days. How do you do that if you order something as a gift? TakeAlot is now sitting with the product and my money, with no further feedback!! Ombudsman here we come!
0 replies
39 months ago
Pick n Pay ASAP! supplying spoilt items
Pick n Pay asap! Order received: 31 January 2023 @ 12:00, Complaint made: 1 February 2023. Receiving spoilt items (covered with mold 😡) as per photos provided. Your response: “Please note that you will be refunded for the candy g****s only as the wraps is not expired as it only expires 12-02-2023.” Really!?! You provided a spoilt item to a customer, at least replace or refund the item. Disgusting, disappointing and angering to say the least. Customer service??? What customer service!?
73 replies
45 months ago
Hi-Fi Corp incomplete order
Not even 1 star rating. Incomplete order (Xbox Series S with Fortnite + Rocket League content and 3 month Ultimate Gamepass) - received only Xbox with no Content or Gamepass. Contacted 2 stores (centurion and Mall@Africa) more than 8 times with no answer (disgusting!).
0 replies
58 months ago
Procon - Johan Conradie: Fraud and Theft
Procon (Pty)Ltd. 2019/159532/07: Theft and Fraud! After receiving quotations from aforementioned and paying agreed amount (over R40,000.00), the “managing director”, Mr Johan Conradie 082 *** 1410 barely completed half of the building/maintenance project. He currently owes us over R22,000.00! After more than 6 weeks of messages and emails, he still has not refunded or made a refund payment agreement. DO NOT USE HIM FOR ANY BUSINESS - he claims to be closing his business, but still advertises daily. Police case and consumer fraud case being opened
0 replies
80 months ago
ABSA - Negligent and Fraudulent
ABSA Debt review department is negligent and now expects me to pay an additional installment after paying the total amount owing on bothe my Virgin and ABSA cc on 5Aug19 and requesting paid up letters, numerous emails and phone calls to follow up and first EVER response from them received on 11Se*** to tell me they cannot close the ABSA cc as the funds were not enough. On the statement it clearly shows the date the EFT was done and that it was only allocated on 5Se***. Because of ABSA I cannot get my debt clearance certificate as it is the ONLY outstanding Paid up letter. Ombudsman here we come!
210 replies
81 months ago
POOR AFTERCARE SERVICE
AWESOMELY POOR AFTERCARE. After settling ALL my accounts/creditors on 12Aug19 and informing my relationship manager (providing settlement letters and Proof of Payments), most of the accounts still reflect with an outstanding balance on their so-called "Portal". I still have not received my credit clearance certificate, as they are apparently still waiting for Paid-up letters from the creditors. However, when phoning the creditors I was informed that these letters were already sent.
105 replies
88 months ago
iWyze - Worst Claims processing
Worst service ever received from our insurance. Been with them for many years, no claims. First vehicle claim due to an accident, logged on 27 December 2019. No feedback or follow-ups received, we've had to phone every time for information and still my car is standing and not yet repaired and it is already 14 January 2019. Would definitely not refer anyone to iWyze and will be looking out for a different insurer/broker.
105 replies
127 months ago
Limit increase request - NO response 1 month later
Limit increase was requested 7Oct15, additional documents required sent on 08Oct15. Followed up more than 3-4 times telephonically - no additional information/feedback. Today: 03Nov14 (almost a month later), still no feedback, response or outcome. Schocking and pathetic!!!!
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (33.333333333333336%)
1 Star
8 (66.66666666666667%)