TK
Trish K
Active since Jan 2025
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Poor poor service
I called in 8 times yesterday during the hours of 9am to 12pm and the phone just rings.. I then called in 15 times today during the dame hours. My pet needs assistance and I wanted to enquire about fees, treatment and cost. But again there is no answer.. it's so poor as these are animals lives we talking about but it seems like the workers don't care about anything but to talk stories and not do their jobs. So pathetic!!! They obviously can hear the phone ring constantly but avoid answering. It's negligent, and to think we trust the lives of our pets in these workers hands
318 replies
11 months ago
Poor customer service
What poor customer services, I have been calling multiple times to book a reservation. A women answers and cuts the call each time... I could literally hear her put the phone down.... on the 5th attempt I get through to someone only for them to say they are fully booked . They could have said that initially.
0 replies
11 months ago
Inadequate - phoenix plaza branch
Piece of **** service, I went to the phoenix plaza branch, a lady assisted me in upgrading my new data sim package, however she made me wait 4 HOURS!!!!! I am currently facing health challenges and can't walk on my own, I sat in my wheelchair for 4 straight hours with my husband , only to come home and find out the new data simcard I received was a empty prepaid card and the contract was not transfered into the new card I was given by the telkom staff... what I joke ... I am currently waiting over 72 hours to get my contract into this new blank simcard I was given
0 replies
15 months ago
Useless management
I called in to log a fault as my area has no electricity, howeverever the agents in the call center did not answer, the phone rang for 42 minutes and I eventually hung up... I called again and the phone rang for 5 minutes, after being so long on the phone I finally gave up. This is disgusting service. That department does not work fast, they are delayed. Being Etekwini electricity fault, I believe the department can work being quicker instead of talking stories to one another and forgetting to do their jobs.
0 replies
15 months ago
Poor workmanship
Cinnabon gateway. Poor service, my partner and I stood there waiting to get attended to but the two women who worked there, continued talking to each and doing their own things, we even tried getting their attention but they were to engrossed in each other, eventually we left and went somewhere else were we happy to spend our money and get good service.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
5 (100%)