AH
Alice H
Active since Mar 2011
12
Reviews
0
Industries
Reviews
12 reviews27 months ago
AJ fast electricians and plumbing. Be cautious when using them
Really bad experience. Poor workmanship. Advised of a price including 5 year guarantee. After job completed asked for cash or price goes up due to VAT. Once we paid via card, the asked for an additional 500 to remove the rubble. We requested an invoice My father who is 96 was dealing with all this. Requested invoice was told servers down. So thus far no invoice. Would not recommend at all.
0 replies
69 months ago
Ihlathi Biltong - great service.
A small shop in a small center but always place to go for a smile, a laugh, and the best biltong. Marie is an absolute gem and excels in customer service. Plus the best biltong in town. Amazing how these small owned businesses really are the best.
0 replies
80 months ago
Cheques - missing/cancelled with no explanation- disregard for the elderly.
Another month another "unpaid" cheque. Standard Bank if you do not or cannot handle cheques - make a public announcement. Don't just lose, cancel them, be honest - You are not capable of providing this service any more. Spent an hour and a half in a branch with my 92-year-old father in pain and frustrated while we received no explanation as to why the cheque was unpaid and had to do a direct Standard Bank to Standard bank (we also have the same branch) I requested it is an immediate transfer as I have already waited 7 working days for the cheque and now debt orders are bouncing. Was told it is in, however, I cannot access the money. My father has had to go into the branch monthly to sort this out. Please advise all your customers that you do not and cannot process cheques This must be made public - this has now happened 3 times to us, I am also interested in running a survey while I am in the queue to see what problems your customers have. .
105 replies
81 months ago
Cheques -lost in transit or accidently blocked?
Last month I deposited a actual cheque via ATM. Got a call saying they needed to debit the amount of the cheque from me as the cheque was "lost in transit" I had to go into a branch with my father who issued the cheque to cancel original cheque and transfer the amount into my account. For that they had the cheek to charge me R60. This month the cheque doesn't gets blocked! All dots blaming each other. Go into the branch with my 92 year old father . He has to cancel the cheque and same procedure. The amount is in my account but not accessible. No one can help . Despite emailing, messenger and do not even talk about their call center. I waited 5 working days for a cheque to clear. Now who knows how long a transfer will Take? Many elderly people rely on cheques and do not have Internet/cellphone banking. This treatment of your elderly Clients is shocking
210 replies
83 months ago
Harassment for accounts not held.
Despite speaking to call center they keep on harrasing me about accounts I have never had. Ridiculous they should spend their time finding the right person. Waste of their and my time.
56 replies
90 months ago
A Clover Truck that doesn't belong to Clover (but Clover signage and license)
Sadly in February this year, my 21-year-old Cousin was ****ed by a Clover truck while cycling in the Cradle. The driver was not tested for Alcohol or any other substance, and the driver drove away in the truck(so much for collecting of evidence) Since that day Clover has distanced themselves saying the truck and the driver-it is not their truck (so I guess the driver just added the Clover logo to his truck and drivers disc) Some story about the trucks not part of their responsibility! Of course no it has come to the court case and amazingly the driver has a legal team paid for by Clover! (so not sure how this suddenly is their responsibility?) A young man lost his life and the only responsibility Clover will take is to make sure the Driver (who is an ex-taxi driver and who know if he has any truck training) gets off from the charge of culpable homicide. (At the court case - the police hadn't;t measured the crime scene, lost the dockets etc) So between the incompetent law and incompetent drivers, Clover gets lucky and another dangerous driver is out on the roads. Clover test your drivers (if they don't work for you - get them to change the trucks licenses and signage. Get camera's in your trucks to monitor Driver behaviour. Stand up and be a company that has integrity and take responsibility for the actions of a driver - who "doesn't" work for Clover or drive a Clover truck. What will happen the next time "your" (not your) Driver causes an accident and a fatality? As you deny all responsibility I do wonder if you will respond and if so it will probably be denials. Instead of that concern yourself with making Clover's road safety to be one that other companies look to.
105 replies
126 months ago
MTN can they solve problem? EVER
This must be at least my 10th mailing to Helopeter and yes on two occasions have they reverted. <br> The rest of the time -they send mail on Hellopeter saying they will revert. But the reality is thus far only one actual human has contacted me.<br> <br> Since November 2014 - I had issues with coverage which they only semi-resolve in Feb.2015 In this period I lost a lot of work due to people not being able to get hold of me via celphone.<br> <br> Then in June 2015 - I got a bill of R2770 ! my normal bill ranges between R794 -R1200. I know I did not use that amount.<br> <br> One guy contacted me and I explained that I did not want to pay until it was resolved . Finally last month they sent me a breakdown , and honestly - some of the websites were in Hungarian , some where for mens clothes in New York , some were Cleavage sites ! etc etc,<br> <br> I have replied and marked off what I 100% know are not mine and some questionable. Sent it off last week ,,.silence from MTN, but they got their bottom feeding Debt collectors to contact me.<br> <br> At my wits end with these Company. No wonder they owe Nigeria Billions. Please can somebody help me -
75 replies
126 months ago
Stupid is as stupid does
The past year , I have had issues with incorrect Billing from MTN. Over all the time I have advised MTN , that I would not pay until the issue had been corrected .<br> <br> (which obviously has not ) I have been receiving email demanding I pay . I have called them and quite frankly I may as well have been talking to a wall, as I told them why I did not pay. Today got another email and phoned. The woman at call center was breathing so heavily she must have run to the phone. Then got very irate , when I did not have my reference number .She would not take down my comments and was totally unable to help.<br> <br> I see these are the scum feeders who work for SABC TV Licenses. They don't respond - and really should be taken off the Legal role and cease to operate. Well done MTN for using the lowest of the low. and VVW - best you check your \recorded telephone calls"and listen to them or get your staff to clean their ears"""
0 replies
127 months ago
No Response from LEGAL in 5 months
Over the past year , I have been having problems with MTN , coverage issues , ridiculous bills. To the point of extreme frustration stopped paying . I have sent at least three emails a month trying to resolve the issues. They do not respond .. the only time the did was in August (and only after I posted on Hellopeter) the response was \Legal will get hold of you "I do not believe they have a legal dept"
75 replies
128 months ago
Still waiting for Validation
Since Nov last year have battled with MTN to a) Sort out coverage and b) trying to refute a bill.<br> <br> A) was sorted out after 3 months and still not great reception<br> B) April 2015 - sent me a bill of R 2770 ! I normally have a bill of R 790 ish. They have not proved to me how or why these costs were incurred and now send mail saying the costs were Validated.. -not with me.<br> <br> I know their response will be our legal dept will get in touch with you, yes they might via email but I need a phone number to reply to them(of course they will not dare do that neither can you telephonically get hold of them)<br> Their mail response will probably take at least 2 days. <br> <br> I am totally distressed by the situation and do not know where else to turn. Getting hold of a communications company is impossible that cannot communicate with their customers.<br> <br> Really can't take much more , short of committing suicide on their premises or taking them to Small Claims court.<br> <br>
75 replies
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5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (50%)
1 Star
5 (41.666666666666664%)