BK
Boipelo K
Active since Jun 2025
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Review for Nu Debt Management
I’m very disappointed with the poor service I’ve received from Nu Debt Management. Even after submitting my paid-up letter from Vericred Collection and MTN for my phone insurance, my name has still not been cleared. I’ve emailed several times and spoke with Millicent, who acknowledged my documents, yet my account remains open in their system. Vericred confirmed that the account was closed in August last year, but Nu Debt has failed to update their records. This ongoing issue and lack of communication feel like harassment. I keep getting calls from their agents and I have to explain the same thing over and over. It's like they want to find a reason for people to continue paying. Poor service delivery 😤
0 replies
6 months ago
Complete ****!
Complete ****😒 would not recommend anyone to take out an insurance with this company. You'll just be wasting your money!
0 replies
6 months ago
Total Waste of Money – Feel Completely ****med
I’ve been paying for phone insurance (Pinnacle Marketing) for 4 years, but when I finally needed to make a claim, it was declined without a proper reason. The staff were unhelpful and didn’t seem to care at all. What’s the point of paying for insurance that does nothing when you actually need it? Feels like a complete **** and a total waste of money.🚮
53 replies
6 months ago
Disappointed with Claim Handling and Customer Service
I’ve been a loyal customer, paying for my insurance since 2022. Unfortunately, my phone was recently ****** from my home. I had people over, and after they left, I realised my phone — which was on the charger — was missing. I filed a claim expecting the support and understanding that insurance is supposed to provide, but my claim was declined without a clear or valid explanation. To make matters worse, the representative I spoke to on the phone showed little compassion or willingness to help. After being insured for years, this experience has left me feeling very disappointed and unvalued as a customer. I trusted this company to provide protection and fair treatment when something unexpected happened, but that trust has been broken. I hope they review how they handle claims and improve their customer service so others don’t have the same experience.
0 replies
10 months ago
Birthday Cake
I'm very happy with my birthday cake 🎂 It exceeded my expectations 😊 Thank you for the good service.
56 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)