CL
Cynthia L
Active since Apr 2011
12
Reviews
0
Industries
Reviews
12 reviews26 months ago
Shocking service after member of family has passed away.
I have read some of the comments made about Capital Legacy that problems were sorted out in no time. Wait until someone in your family passes away. Then the problems start. We are currently busy with the 3rd Estate administrator. Shocking! Each time a new person is appointed as estate administrator, they request all the information which has been forwarded to them twice already. Will be withdrawing my Will from Capital Legacy and save myself the R160.00 per month. Thank you for such shocking service. Sarcasm.
56 replies
46 months ago
Pathetic decision taken by Discover Health. Ensuring a person's death.
I wish to thank Discovery Health who today signed my daughter-in-laws death certificate by refusing her the correct Oncology treatment for her Multiple Myeloma. All they care about is their profit margin so the shareholders can benefit and not their members. Well done Discovery Health. May it NEVER happen to any of your family members. Pathetic!
134 replies
48 months ago
Sealed battery unit leaked and no replacement
On 14 April 2015 we purchased an Inverter from the company which came with 2 \free"batteries. However we purchased an additional bigger battery to use as well. Invoice number 1500112. When the goods were delivered the bigger battery which is a sealed unit had fluid leaking out of it. The battery also had some other persons name written on the box. We lodged a complaint and they stated that it is not their fault but the couriers fault. We dealt with BuyFast and not a courier company when ordering online. <br> They initially made contact with us and assured us it would be resolved promptly. To date we have not had any further correspondence from BuyFast. This is a warning to all others not to purchase from this Company """
0 replies
81 months ago
Wonderful service from Louis Datnow Luggage
Great service from Jeff Giddish. Louis Datnow Luggage repaired a wheelchair that somehow was broken by SAA staff while in storage during the flight. Jeff went the absolute extra mile to repair the wheelchair as well as deliver the wheelchair while it was actually the responsibility of SAA to deliver the repaired goods. When the wheelchair had been delivered in Pretoria the seat cushion was missing. Jeff went back to JHB to collect the cushion and returned it still the same night just after 21h00. Eternally grateful for wonderful service from Louis Datnow Luggage. SAA SHOULD BE ASHAMED OF THEIR PATHETIC SERVICE TO A VISITOR FROM GERMANY. Not surprised they are in the situation that they are.
0 replies
81 months ago
SAA staff break wheelchair while stored in gulley
Family flew with SAA from Germany to SA. One member of the party is wheelchair bound. SAA crew stored wheelchair in the gulley. When they landed at OR Tambo somehow (mysteriously) the wheelchair was broken. To date, SAA has not made contact with the family member. Pathetic to say the least. Next week same family is flying to PE from OR Tambo and they fear that the repaired wheelchair may be broken again. KUDOS to Louis Datnow Luggage who took care of the repair as well as the delivery from JHB to PTA although it was not their responsibility to deliver the repaired wheelchair. SHAME on you SAA.
0 replies
121 months ago
One month later and I am still waiting for the ADSL line to be repaired
<p>On 22 April I reported our ADSL line out of order. Reference number 310CTK220416. I received a call from Telkom and discussed the problem. They assured me that the fault would be escalated. This is the line I use for business faxes, telephone calls as well as emails. The reference number I received is 854802. Up until now the line is still out of order. They make promises but just do not care about their customers. I am not surprised that they are retrenching staff at Telkom. They have probably let all the s****ed staff members go and kept the staff who do not know how to repair the line. I am so DISGUSTED IN TELKOMS SERVICE or lack thereof.</p>
0 replies
121 months ago
Shocking service just once more
Our Telkom ADSL line has been down for almost 2 weeks. We have not been able to receive calls, send faxes, use the internet service. I have followed up with Telkom on numerous occasions to get a reply as to when our line will be repaired. This has all been in vain. Original reference number 310CTK220416 and then it was escalated fault number 854802. And yet, we still wait. Privatise Telkom (as they are not a private company) and then maybe we will get service
75 replies
122 months ago
Still no repaired telephone line since 18 March
I reported our telephone line as faulty on 18 March 2016. I received our reference number and subsequently a second SMS stating that there is a fault on the line. To date nothing has been done about the fault. I can still not use my telephone but have to pay the monthly fee. Please do not tell me that Telkom has been privatised. The same shocking service as from any other government departments.
75 replies
126 months ago
Be warned, they will scam you too
On Sunday 29 November I was walking towards the boarding gateat C.T. Airport to catch my flight back to JHB. I walked past Obey Your Body kiosk at the Airport when Adele A, approached me and gave me a free hand cream sample. She asked whether I wanted to test their eye serum which I did. I also tested the face serum. She advised me I could buy both products for R1200.00. I duly produced my credit card but was starting to run late for boarding. Now I see that they charged me R1600.00. Adele A and her assistant obviously knew I was running late and would just sign the credit card slip and run. Best of all, when I got to JHB I noticed that the eye serum had leaked. The bottle (supposedly new) had not been closed properly. I advised their customer service and they did arrange to exchange the bottle. I was chatting to Pedro at Menlyn and would have bought more of their products until I saw that I had been overcharged and did not get the price as agreed to. BE WARNED, you too will be scammed. It does not seem a honest company to deal with.
0 replies
130 months ago
2nd Time poor food
We made a reservation at the Zagora Restaurant at Royal Elephant Hotel for Friday night. We used to dine there at least twice a month. On a previous occasion I ordered a Rib eye steak. My steak was anything but a rib eye steak. We had not dined at this restaurant for some months thereafter. Last night we decided to try it again. Well, I ordered a Herb crusted rack of lamb. I ordered my meat medium rare. When I received my order my meat was cooked medium/well done. I NEVER eat well done meat, not at home or any other place. I was so disgusted as people who have dined there will know the prices are very high. I was so disgusted that I left my food uneaten. <br> <br> I feel for the Watron who served us, Daniel. Daniel knows us from all the years that we have dined there and he is a truly fine Watron. Regrettably we will take our business elsewhere as of now.
0 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (50%)
1 Star
4 (33.333333333333336%)