EE
Emmanuel E
Active since May 2011
23
Reviews
0
Industries
Reviews
23 reviews16 months ago
Missing items
To whom it may concern I have been with the courier guys now for years but I’ve never received a poor service and a bad communication and attitude, and arrogant from one person in my life. On the 18 November 2024 I received my collection from the courier guys total of 10 boxes and two boxes was open and the driver was aware of that on in that two open boxes, two items are missing and one box was not delivered. Same day with the driver I report this matter to the supervisor call Mario Mario has been very helpful to resolve this issue, but there’s a lady called Liesel Lakay she said she’s gonna investigate this matter and she has been investigating this matter now for the past month. With no Solution and I will call her, She does not pick up the call. She does not return any calls emails. She keep on telling me she’s investigating. I’ll keep quiet and wait for her response no response. She’s telling me she’s the owner of the company. She will Call me when she’s available. Is this the kind of service The courier guys are giving their clients this is very bad service and you risk to trust a courier company with your stock. This is no good. She’s a very bad owner or employee or face of this company. Very bad personality very very bad. I am very unhappy with this company.
0 replies
18 months ago
Mercedes-Benz Century city has a very bad operation and service.
Mercedes-Benz Century city has a very bad operation and service. I dropped my car off at the Mercedes-Benz Century City on 14 October 2024 to the service advisor ( Satish Parbhoo) regarding the gear and radio buttons problem. So Satish Parbhoo mentioned to me the parts will be ordered and it will take 3 to 4 days to get to them. I have to leave my car. I said fine. So I asked him to check what is wrong with the Radio and let me know by Tuesday the 15th 2024. On Tuesday I have to call him almost 5 time dropping off messages. No call back from him and one thing with Century City. You will stay on the phone for almost 5 minutes for somebody to pick up. Very poor service customer service I receive during those. Period. On Wednesday 16 October 2024 I called for Satish Parbhoo and the receptionist will leave him a message to call me back and he did not call me back the whole of that day till 4 o’clock or 4:30 where when they close at 5 o’clock, that’s when he call me to say they cannot fix the Radio. This is when I started getting worried about the level of customer service. I’m receiving already from Mercedes-Benz Century City. On Friday, 18 October 2024 Satish Parbhoo called me around 12:00 to say my car will be done by 15:00 and I went there at 3:30 to fetch the car paid signed the documentation and left while I was on the freeway in traffic I found out that my LCD on the radio has ink on them and I call Satish Parbhoo to inform him and he said bring it back on Monday. On Monday 15 October 2024 I I showed him the damage and now you start coming with an excuse and technical reason to say they are not the one responsible for that but when I drop my car, my LCD on the radio was totally fine but after they check it. There was an ink on the LCD. And Satish Parbhoo called his workshop manager Dean Guimaraes I explained to him as well when I drop off this the car there was no ink on the LCD. I need also deny responsibility so I asked him to write an incident report to tell me what was the journey and the process they used to repair or to check my car, till today, Thursday 24 October 2024 I have not heard from both of them I would never recommend anyone to take the car for service at the Mercedes-Benz Century City. Your car will be worse than when it went there. I promise you that. And I’m following this with the lawyers
0 replies
18 months ago
Poor network and customer service
This Internet provider is actually a *******. Poor network and customer service The device was meant to connect almost 15 people, but nearly one person can not even connect to it. Very poor service. I have called the support and not help coming from them. If two devices are connected it will stop working and this is unlimited 5G and paying almost R700 monthly. I would never recommend this to anyone to try please do not waste your money. I have called customer service and dropped messages and no response. I will cancel it now.
106 replies
23 months ago
FNB collection department
FNB collection department and FNB bank in general I said very poor customer service and customer relationship. They don’t care about your customer at all. The lady called me last week Thursday, which was 23 May 2024 that you will help me to give me a payment plan and email it to me back. She collected my email address till today 28 May. I have not received a call or email from that lady what is Service.
53 replies
26 months ago
Refund
Subject: Complaint Regarding Unused Flight and Visa Requirement Dear Travel Center, I am writing to express my disappointment and frustration regarding a recent booking I made through your agency for a flight that I was unable to use. I had purchased a ticket for a flight on the 17th January 2023 from Cape Town to Lagos, but was unable to board the flight as I was informed at the airport that I needed to acquire a visa for entry into the destination country. I was not made aware of this visa requirement at the time of booking, and as a result, I missed the flight and incurred additional expenses in trying to obtain the necessary visa on short notice. I believe that it is the responsibility of the travel agency to inform customers of any visa requirements associated with their travel plans, and I am disappointed that this information was not provided to me in advance. The lady at flight center called Angola Airways and they told her I do not need a visa to travel with my UN passport and again she called another person at the flight center and the person told her I needed a visa that’s where the mistakes start from the Lady from the flight center. This is the mistake the flight center to put me in this mess, so is this your responsibility to give back my money. I end up using Ethiopia airline to travel because I have to wait for the visa now. I am requesting a full refund for the unused flight ticket, as well as reimbur*****t for the expenses I incurred in attempting to obtain the visa. I trust that Travel Center will take the necessary steps to address this issue and provide me with a satisfactory resolution. The consultant that helped me is on the ticket Jodie Lateran from canal walk, jodie.lategan@flightcentre.co.za. I look forward to hearing from you soon regarding this matter. Sincerely, Paul Kalu Udensi
58 replies
27 months ago
FNB personal loan and credit card.
To whom it may concern I have been calling FNB to sort out my personal loan and credit card but the consultants are not helpful. I will stay on the phone for hours with no help and they keep transferring me to the wrong person. I need help to sort out this accounts and the interest keep going up. It’s costing me a lot starting on the phone with no help at all.
116 replies
27 months ago
Revolving Loan
To who it may concern I have a revolving loan with FNB for the past three years. I have been unemployed and there’s no salary going into my cheque account. I have contact FNB last year to stop debiting my cheque account that I will be paying money directly into the revolving Loan account, which FNB agreed but since last year MB, every month we go to my Cheque account and debit and it will cost on paid charges on the account which is extra money extra cost on somebody which is unemployed because I’m paying directly to the revolving Loan This happen every month end and I will call FNB. They will tell me they have stopped the debit order with the debit or still go through so my question is who is not responsible for this unpaid fee? last year I clear all this on paid fee. FNB is making my life very difficult to finish paying this loan I don’t know if this is the intention. This is the worst service. It cost me money all the time calling FNB to resolve this matter someone needs to sort this out for me.
58 replies
27 months ago
Overcharging my account
FNB has been charging me a wrong monthly account fee every time sending my account on a negative and when l contact them they will send you from left right to center. None of the consultant are able to assist you. You will stay on the phone and waste almost R200 worth of airtime because of FNB foolishness, this is the worst bank ever in South Africa. They have the worst service ever And they just want to keep people in depth. Now they are telling me I should wait for Admin and that will take 2 to 3 days so my question is my account is gonna be on negative for that. Period. What a bank This is very fun FNB to overcharge clients Please below chat with FNB consultants “I see as well it's a fusion account, but now the account is currently sitting on a negative balance and I cannot send a request for a downgrade if it's sitting on a negative balance. “ “If I may ask who were you chatting to before me so I may route chat back to the individual as from my end I am not able to please.“ “I am not sure exactly why was he sending a request to admin, hence I wanted to route chat back to him so he may continue. Let me quickly ask him if he did already send the request.“ “Thobane made mention that he logged the request to admin.“ Kindly await for feedback from admin. They will not respond today, kindly chat to us after 2 - 5 working days. Just a moment please I am still attempting to communicate with Thobani. See what I am going through with this bank called FNB. What an experience it was experienced ever I just need to close all my account with this bank. And they can’t even provide me with reference number of this case that means nothing has been done
58 replies
39 months ago
Very bad service provider.
This is a very bad company with poor accounting team. I have been paying my bills every month and they keep sending emails saying they will suspend my account for non payment. Please see below all the stupid emails they send me every single time and I have replied them with my proof of payment to update my account. I have sendtthem my payment history from my bank accounts. And this account team can not still get it right. I have called them to update my account still no help, email still no help. And they don’t call me back at all. I have to be the one to contact them this is a I waste of time. Since you guys I’m threatening to cancel my contract, I will do that myself. Very bad service provider. Here are ref 2443869 RSA#2446995 RSA#2447039 Re:[## 2447039 ##] Re: URGENT! RSAWEB Suspension Notice: 27 January Service Cancellation Your service will be cancelled due to non-payment Good Day Please note, our accounts team have requested we deactivate your services due to non-payment. Should you make payment and re-activate your account, it takes 3-5 business days for services to be reactivated. Many Fibre Network Operators charge a fee to re-activate your account, and this cost will be billed to your account. Should you wish to avoid cancellation, please urgently make payment for the amount in arrears and send your POP to accounts@rsaweb.net. You need to then call me to advise payment has been made. You can get me on 0874700010 and ask to speak to Chad Johnson Please also feel free to speak to me about your reasons for non-payment. If it's financial, I am happy to discuss alternatives with you. Kind Regards, Consumer Cancellations Team
53 replies
42 months ago
Very bad betting company
Betway is a very bad betting site, every time when they are games are on the weekends their system will give up. The systems are down every time i lose a lot of money every time when this thing happened, and they will come on and give 5 Rand to me when I’m losing 1000 Rand. This is very bad betting company to join. This happened every time on Betway. Here’s my contact 0847014411 I want to hear from them
132 replies
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0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
1 (4.3478260869565215%)
1 Star
22 (95.65217391304348%)