BK
Barbara K
Active since Jun 2011
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Good communication from Zonke, good product, excellent delivery service by Victor and Mbo who smiled all the way through delivering the mattress into a difficult to access space
Good communication from Zonke, good product, excellent delivery service by Victor and Mbo who smiled all the way through delivering the mattress into a difficult to access space. Full marks all round
56 replies
5 months ago
Café B at Richdens Centre, Hillcrest. KZN
Café B at Richdens Centre in Hillcrest is absolutely brilliant. They are friendly, welcoming, caring and their meals are well priced and always cooked to perfection. Their croisssants are the best I've ever had, and they always have a choice of good quality cakes. It's just so good to find a café where they know your name and know what you like. We love going there.
0 replies
5 months ago
Bonitas lack of response to emails, and wrong information given by call centre
Bonitas appear to be incapable of replying to emails. I sent one, begging for assistance to a query that has been ongoing since March 2025. I have spoken at great length to a few call centre people, the last one for over an hour, and who gave me incorrect information. I finally followed up with an email on 28th October to which I have had no reply to date. I sent an email regarding a follow up to another issue for authorisation which was supposedly being sorted out, a rather urgent procedure and two days later have had no reply. I am extremely annoyed, totally out of pocket as since March Bonitas have been taking from my day to day funds instead of chronic due to several errors and inconsistencies and now I have no money left. I am having to pay cash for all my medications on top of a very high monthly bill. Very dissatisfied.
71 replies
10 months ago
Nedbank ***** going ahead despite me saying the transactions were *****ulent
Nedbank ***** division picked up a suspected *****ulent transaction on my account - very sharp of them and I was impressed. I confirmed by sms that this was a ***** and received an sms saying that they had declined the transaction and had blocked my card I called 0860555111 and was told to call 0800110929, where they gave me a case number. On checking my Money App I discovered that they had not blocked my card, so I did it myself. On 2nd June I received another suspicious transaction report which I confirmed. Later that day I checked my credit card and found four *****ulent transactions had been paid out. These not declined after I had said that they were *****ulent. I called and asked the question and was told that "they had already gone through to the supplier" Who incidentally is listed on Google as a **** . I am suspicious too, as my credit card has been maxed out for over four months, and on the 29th May I transferred money into it, and went onto the Nedbank live chat and asked for my credit limit to be reduced and to stop automatic increases. Had I not done this, there would have been no funds in the account. This needs investigation.
0 replies
41 months ago
Build It Botha's Hill is going from strength to strength
I've been using Build It at Botha's Hill for many years, they have always been very helpful, and their staff are so friendly and always keen to assist with the occasional odd query I have! Their prices are pretty good too.
132 replies
63 months ago
Service beyond excellence
I went to the Inky Shop in Christians Centre Hillcrest KZN and was served by Luthando. I had with me an old cartridge that I wanted filled. There was so much ink on it that it was impossible to read the type. I couldn't remember which printer it was for and so tried to contact my husband to phone our housekeeper to ask her in Zulu to tell me the printer type. My husband is a technophobe, so it all went pear shaped!!! I got back to the shop to find that Luthando had taken a rubbing of the part number and cross referenced it and was able to sell me a new cartridge. What an incredible man he is. More than five stars for the service there.
122 replies
64 months ago
Hillcrest bank staff refusing to handle cash.
A staff member of mine runs his community Stokvel. He went into Standard Bank Hillcrest KZN last Friday to draw the funds to pay out to the members and the tellers refused to give him cash because "they were scared of Covid" He now has all the Stokvel members fighting with him about it. He spent three hours attempting to release the funds. This is totally unacceptable.
112 replies
88 months ago
Disgusting lack of service, and lying about phone calls
Fastway Durban have had a package of mine for delivery since 2nd January 2019. Despite many phone calls, emails and attempting to use their online query (which didn't work) I have still not had my delivery. The sender has contacted them, and they said they had tried to call me. An outright lie, my phone is with me, and there are no missed calls from them. I will never use them again, and will do my utmost to make sure that no one I know uses them either.
0 replies
98 months ago
ADSL down for over three weeks.
I've had no ADSL for three weeks. I called and they changed password for me, but still no success. Escalated to testing. Meanwhile I checked locally and everyone was down, and others had reported the fault and were told that they were "waiting for spares". On following up, I was told my line was suspended, and to speak to Billing Department. My account is paid up and fully up to date. Others had the same reply. Now it seems that the few people who's ADSL is back are finding that it is eating up the data even though they haven't been on line. This is not satisfactory. We have spent R650 on mobile data in the meantime, and no doubt will still be charged for the ADSL even though we haven't had it. Very angry.
53 replies
98 months ago
Data paid for an not received.
My daughter used Internet Banking to buy a 10g data bundle valued at R650 on 17/03/2018. No data arrived on phone. On 19/03/2018 she went into the branch who told her they "probably" couldn't reverse the transaction so the data should come through in 2-3 days. Today 23/03 there was still nothing, so she went into the bank and called the Internet banking help line. The call was dropped after 15 minutes. Was given priority assistance, received case number and sympathy but no refund or data. Told to wait another 2-4 days. Then as she had very little left in her account, was offered a loan. This added insult to injury.
318 replies
Review Distribution
5 Star
4 (36.36363636363637%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
5 (45.45454545454545%)