KP
Kirusha P
Active since May 2011
11
Reviews
0
Industries
Reviews
11 reviews25 months ago
Horrible Batteries - short life span
Horrible Batteries that just only lasted right up until the guarantee ended. Upon contacting the company we where told we lucky it lasted even 6 months with load shedding stage 6. Definitely be wary when purchasing from this company. I wish I had looked at reviews before buying their batteries.
0 replies
25 months ago
Horrible Batteries, be wary purchasing from them
Horrible Batteries. Packed up after the guarantee ended. Comment from the lady at the place is we lucky we even got 6 months from it with stage 6 load shedding.
0 replies
26 months ago
One Plan Pet Insurance is very underhanded when dealing with customer premiums
I downgraded my policy with one plan, on the 1st day of the month they send me a new policy and debt my account. The amount they quoted and the amount on the policy was much higher. The service at one plan has gotten really bad. they are slow to respond, and their premiums are not aligned with their benefits. Initially when they sign you up, they quote a good premium but once they have you has an established customer, they start upping the premiums ridiculously, my car insurance doesn't even go up like the way they increase their pet insurance. It seems they like to leech off their existing customer base.
56 replies
46 months ago
Quick helpful service
Quick helpful service. So many businesses rarely respond to WhatsApp close to 5pm but they did and they made sure my enquiry was resolved in the same day. Thank you Busisiwe Motha
134 replies
47 months ago
Horrible Claims Process from Momentum
Momentum Claims process is horrid. I have barely claimed in the last few years. I had to claim for the last 2 hospital visits and have been met with 2 rejections with unclear reasons as to why they are not paid. The surgeon is not sure why they aren't paid and momentum give some paltry reason with no further details. The people at the call center are not helpful at all as we are not allowed to speak directly to the claims department. I am now forced to pay for these procedures myself and will be taking it up with the ombudsman. Definitely time to consider another medical aid.
401 replies
52 months ago
Quick helpful efficient service
Quick helpful efficient service. Also quite touced that they wished my pet well in his procedure, since our pets are part of our family.
53 replies
62 months ago
Worst insurance ever
Worst Insurance ever. Been with them over 3 year and both claims due to a storm have been rejected, with the excuse of gate maintenance, even though it stopped working after a storm. Their claims process is also horrendous.
53 replies
62 months ago
LTE TO FIBRE.....DISORGANIZED and HORRIBLE CUSTOMER SERVICE
A sales consultant called me about migrating from LTE to Fibre. He assured me there would be no cancellation fee and it would be a continuation of my existing contract. Fiber was installed and setup but no one cancelled my LTE contract. When I called the call center, absolutely no one could help me. Everyone at the call center insisted I would incur a cancellation fee. They have also messed up my fibre billing and somehow doubled it. So now I have a LTE bill and a separate fibre bill. It's a complete headache dealing with them. I honestly wish I never took the sales person's call. Very disorganized organisation, every consultant tries to push you onto another consultant and pretty much tells you not my problem.
0 replies
73 months ago
Horrid Service when it comes to claim's process
This was my first time getting pet insurance and I deeply regret choosing them. Horrible service when it comes to claim time. Like one of the other reviewers mentioned their is stringent red tape when it comes to claim time. This is my third time claiming and I'm expected to harass a very busy vet for all possible details relating to the claim. Due to lockdown, I had to take my dog to a vet closer to home with an xray machine, who is not his regular vet. Biggest mistake in choosing them as an insurer for my two dogs, I had taken this insurance out when both where pups. I am just glad I picked up on their horrid service while my dogs are still young and fit, so I can change to a better insurer.
105 replies
79 months ago
Extremely slow service for warranty claims
Extremely Slow service from Trojan. Definitely would never purchase Trojan equipment again.
0 replies
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5 Star
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4 Star
2 (18.181818181818183%)
3 Star
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2 Star
1 (9.090909090909092%)
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8 (72.72727272727273%)