CT
Charmaine T
Active since Dec 2025
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Bad driver
I requested a ride in the morning, waited for the driver who took longer than expected. On his arrival I take the back seat. He says come to the front and I told him I don’t like sitting in the front. Rudely said you know what let’s cancel the trip. I have my reasons why I don’t want to be in the front seat. I take rides every morning to work I have never been so disrespected like this.
0 replies
2 months ago
*********** ****s
I would never recommend rain to anyone, they lie and promise to help you and they don’t follow up on queries. They covering each other when you catch them. They over charge you and when you query and tell them to listen to recording as they always say calls are recorded and they don’t do that. They just want payment. *********** ****s. Even one star is more I would rate them-0.
336 replies
3 months ago
Bad service provided
I lodged a claim last year on the 11th of December 2025. There were storms and heavy rains days before and water came into the house. Before Christmas I tried to call the person who is handling my case but he did not answer my calls. Just to find out how long does it take to finalise a claim after sending the people to assess the damage. First week of January tried again with no avail until I sent a complaint to their complaint centre. To my surprise they send another evaluator. After they came I was surprised to get a letter of increase two times whereas my annual increase was already done in November 2025 so it means three increases within 12 months. Today I received a call saying that future claims being prejudice. The person who called me of which I didn’t get her name was so rude and condescending. I also don’t understand why an outside toilet can affect my claim as I made a claim for only the house as it was affected. I am not happy with the service as I feel I’m being given the runaround for a month and a half.
56 replies
4 months ago
Unfair practice
I paid off my Woolworths account on the 19th of December 2025. On the 20th when I opened my app there was a R57 overdue of which I didn’t understand as I had went to the Woolworths shop and asked for the whole amount of which I paid. I called Woolworths they said I must contact MBD office of which I did. I asked why there’s an overdue amount. The consultant said I must not mind it because it was a Friday I should wait for seven days it will clear and will be sent my payment letter. Boom today I receive a call regarding the same issue and the consultant was rude and didn’t even want to listen to what I was saying regarding the talk I had with one of their consultant. Rude, mean telephone manners.
168 replies
4 months ago
Poorest service
I should not even giving them a star rating because their service is zero. I have a contract with foneyam, today I just found out that my claim was cancelled and have to resubmit for the third time for documents that I have been sending with information that is required. Your service is the poorest and consultants very rude, dismissive and disrespectful.
374 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)