Active since May 2011
The absolute worst ISP in SA. Customer service is pathetic, always blaming their poor connection on the customer. Also, no toll-free number so be prepared to pay for them to help you. Upgrades package withouth prior warning and then expect that there should be more than enough money in your account to cover the increased cost of the debit order. These guys are a bunch of *********** *******!
I critique only wnen nescessary, but always give credit where due - 2 important issues at Centurion branch addressed promptly. Proof is in the pudding, therefore the lack of one more star. Thank you M&B. As a regular customer this is the service i have been used to for close to 30 years.
Covid 19 has been with us for a year now and i have been visiting the Centurion branch 3 times a week since sit-in service has been allowed. One serious issue has been on my mind since and i decided to bite my tongue and let it run it's course. Well, i can no longer keep silent - Mandla, the manager decides when and where he will wear his mask. He walks inside and outside without it, allows his staff to do same as well as having them decide whether to cover their noses or not, even though they could be asymptomatic. This has been going on for much too long and has to be stopped - because of selfishness like this the virus will never be stopped.
My wife and i decided on a change of scenery and drove out to this well known shopping mall. Overall the mall is kleen and the passages are nice and wide, creating a feeling of relaxed shopping. The variety of shops cater for all choices in life. Also, no matter whether you enter from the east or the west, there are enough quality eateries to satisfy your tastebuds. One pity however, is the fact that complacecy has caused many patrons to walk without face masks - a definate no-no in these times.
After getting no response and ignorance from the management, i decided today to dare venture into this mall again. I mean, i have complained a few times so they would have attended to the COVID 19 safety guideline issues? No, no such luck! So, i ventured down one hallway and decided to take pictures of everybody not wearing a mask of sorts. Well, i stopped about 40 meters into my journey because there were just too many people i had to take pictures of and NO security in sight. I think i now have enough pictures to open a case of reckless endangerment at the nearest Police station seeing that nobody cares about the possibility of a "second wave" of lockdown.
I withdraw my previous rating of good experience. The service has, within a couple of months, gone from excellent to downright bad. Unfortunately it has all to do with the manager.
Good food is worth nothing if, in these times of COVID19, you go into a restaurant where the Owner and half the staff walk around without a mask. Then, when you address the issue, the staff has an attitude.
If you value your safety during Covid19, then make sure you mask up or avoid the mall all together. Not a day goes by whereby i encounter at least 5 "suspects" walking around without masks. Also, cleaners mopping floors and not putting out warning signs as well as below par mens bathrooms. The mall management knows this, yet are ignorant of this fact - such a pity to think of what a nice mall it was in it's heyday and now this...
The worst products and after sales service. Paid R6000 for a generator that i have to throw away after 35 hours of use - SCAMMERS!!!
Just when you think you have given a compliment, you get disappointed... This morning i paid my usual visit to Centurion branch just to experience utmost disrespect towards all customers by multiple staff NOT wearing face masks. One of the kitchen staff even came late and entered the restaurant without a mask, meaning she strolled the mall without one. This is NOT acceptable during these sensitive times.
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